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Crowne Plaza Kunming City Centre

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Traveller (147)
Room & Suite (92)
Dining (31)
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Overview
  • Excellent41%
  • Very good36%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“club room”(6 reviews)
“outdoor pool”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Kunming City Centre
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Kunming City Centre
Special Offer: Book Direct and Save
Hotel deals
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Reviews (210)
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56
53
26
10
9
Show reviews that mention
All reviewsupgraded to a suiteclub roomoutdoor poolbalcony doorthe hotel staff membersfull bathroomsbank hotelcheck in processseafood buffetwonderful staylounge staffthe hotel is conveniently locatedhotel is modernihg memberbusiness travelerother citiesconstruction noise
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1 - 5 of 154 reviews
Reviewed 3 days ago

aircon not working, strange smell in the room, bad food quality, low quality lounge positve: good location for a banker visiting the chinese banks in Kunming. Most of them are in a walking distance from the hotel, if the weather is good. Anyway, your choice...More

Thank Paulobtrip
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded yesterday

Hi Guest , Thank you for your kind words regarding the aircon. Your observations and opinions are well appreciated, as they enable us to assess the standard of our facilities. We've communicated with the engineering Department, and we will make improvements. Indeed, feedback is always...More

Hotel's Favourite
Reviewed 19 August 2017 via mobile

My usual grading for a hotel begins and ends with the staff. The staff attitude and appearance will tell you everything you need to know about everything else including cleanliness, serviceability, and potential problems. All of the staff were cheerful, well-trained, enthusiastic and able to...More

Thank Aileron_buzz
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 21 August 2017

Dear Aileron_buzz, Thank you very much for your wonderful review on TA. We are delighted to know that you enjoyed all the features and aspects of Crowne Plaza Kunming City Centre. Your kind and generous words have been shared with the team and are appreciated...More

Reviewed 3 days ago via mobile

The pool was not in serviceable due to rainy season. The cards for the breakfast buffets and seafood buffet were often wrong or non existent. Tap water not safe for consumption The hot water in my shower didn’t work. I asked for a repair man...More

Thank Eric S
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded yesterday

Dear Guest , Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaze kunming city centre. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully...More

Reviewed 3 weeks ago

Non smoking room stinks of cigarette, hotel decoration level is below average, def not a crowne plaza level. the 4th floor lounge is very very average. disappointing for this type of reputable chain, check in is very long (but unfortunately similar is most Chinese hotels...More

Thank bengrenon
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 3 weeks ago

Dear guests, Thank you for your stay and put forward valuable suggestions and suggestions. We are very sorry for the problems you have responded to and the inconvenience caused during your stay! With regard to hotel cleaning, we have already reflected on the room department...More

A TripAdvisor Member
11
Reviewed 6 May 2018 via mobile

I would not recommend this hotel. The room we were given smelled of sewage. The front desk relocated us to another room that was fine. We then went to go use the steam room, sauna and pool (the reason we chose this hotel) and they...More

1  Thank A TripAdvisor Member
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 5 weeks ago

Dear guests, Thank you for your stay and put forward valuable suggestions and suggestions. We are very sorry for the problems you have responded to and the inconvenience caused during your stay! We apologize for the inconvenience of the swimming pool and some facilities in...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Room Service
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$ 89 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#11 Luxury Hotel in Kunming
#54 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 89 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#11 Luxury Hotel in Kunming
#54 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (147)
Room & Suite (92)
Dining (31)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
sufen
6 April 2018|
Answer
Response from Shane C | Reviewed this property |
Yes! Stay away!! Terrible! I am suffering in the room now
1
Vote
ih8iso
6 April 2017|
AnswerShow all 5 answers
Response from JBchina | Property representative |
100 renminbi
1
Vote
Vincent4302015
26 May 2015|
Answer
Response from BankHotel-Kunming | Property representative |
Dear Vincent, Thanks for your question. Hotel can offer two kinds of choice for airport pickup.For Buick car RMB 500 per time allow three people, Buick business car RMB 550 per time and allow six people(the luggage is not... More