I really enjoyed their food and services, people are really friendly in Howard Johnson Kunming, Front desk speak English very well, they made a snap check-in. Btw Kunming weather is so nice, there is lot parks all around hotel. I love running in those Parks in the morning, I feel refreshed!!!
I paid extra and booked the hotel online on the official hotel site. when I arrived the hotel they could not find my reservation. I showed them the confirmation I received from them, but it took them half an hour to retrieve it and give me the room key. I arrived the room, but the key did not work, had to be replaced room is small, hotel is located very far from city center, the uniform of the staff are not clean, could not watch the television in the room since it was all in Chinese, air condition is very weak, extremely slow wifi all over the hotel, toilet in my room did not work properly and was NOT fixed despite my complaint, staff's English level is almost zero. in every hotel I have been staying , good or bad there is always some good things to wrote about the hotel, the staff or service, NOT in this hotel very low quality…
Our family group of 5 stayed 4 nights at this very comfortable & well appointed hotel. I endorse what others have said about food, service & friendliness. A particular kudo to Hero Liu - always friendly & helpful, & always with gifts for the 2 grandchildren in our party! I regret that the grandchildren have become addicted to a degree of luxury! Well done, Hero!
I stayed at Howard Johnson for a business trip. Comfortable room, nice breakfast, and friendly and helpful staff. We arrived a bit early so that our rooms were not available yet. However, the manager upgraded us to the suites to make sure we could get rooms and have our rest. Throughout our stay, the manager was also very approachable, which helped us in having a comfortable and convenient stay! Very close to this hotel, there is a park (Luolong park) with jogging track surrounding a small lake. Beautiful experience!
This is an excellent hotel for a short stay in Kunming. Spotless room. Excellent breakfast. Comfortable bed, linen and towels. You can usually find someone at the front desk who speaks enough English to help you.
Good service and hotel facilities. Chinese and western breakfast. Noone speak English except the customer care manager Sabrina that was very polite and available to help us. It is not close to the city center but with didi and with the taxi (around 100 yen=12€)you'll get in 30 mins
I stayed at this Hotel because we had an event at the convention center just 10 min walk across the stress which was very convenient, food was also great for breakfast, lunch and dinner, a variety of Chinese and western food very good and fresh, rooms are big and have nice comfy beds compare to most hotels in China, I will definitely stay here again, people very helpful, if you do not speak mandarin is not their fault, as a visitor we have to adapt and find ways to communicate google translate app works great!
I traveled with my conference group to here, frankly, we can feel warm service and caring from heart, all of members felt sanctification. Hotel staff keeps our require with very detail, and quick response; during stay, conference room and meal achieved our needs.
Really nice hotel, variety of food in lunch or dinner, located 10 minutes walk from the Exhibition Center. Large and convenient bed. However, the rooms which face the front of the hotel get extremely hot since they face south and extremely absorb the sun and heat. This would have been lovely if there was air conditioning, which is no existent. Only the fan is working. So, clearly avoid staying there during the day or during any day which is slightly pleasant outside or warmer.
Remember to ask for rooms with cooler air conditioning facilities. The thermostat in my room was broken and keeping the room toasty at 29 degrees Celsius. Combine this with morning sun, i was literally roasting! Fortunately the morning duty manager gave me access to a different room, sadly the staff in the night didn't think it was necessary to change my room when I initially complained.