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Sofitel Xian on Renmin Square

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#7 of 2,503 Hotels in Xi'an
Certificate of Excellence
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2,205 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
Reviewed yesterday NEW

Huge rooms, we had connecting rooms for a family which was perfect. Low lighting was frustrating at times, but the beds were super comfy and it felt very luxurious all round. Loved the rooms. The pool and gym also very good and the staff spoke excellent English and could help with anything. Location very good, superb restaurants just over the...

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Helpful?
Thank Sam B
Salt Lake City, Utah
Reviewed 5 days ago NEW

We only stayed one night, but I wish we had more time here! We got a very nice suite and were extremely comfortable! There was a nice sitting area with overstuffed chairs and a sofa. I will return one day! Beautifully decorated and very comfy beds!

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Helpful?
Thank WaimeaLuv2Travel
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear WaimeaLuv2Travel, Bonjour! Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. What a pleasure to read your comments! We are glad that we've delivered an enjoyable experience during your recent stay, and we look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General...

Asia
Reviewed 6 days ago NEWvia mobile

Stayed last November 2016, Had the most wonderful stay at Sofitel Xi'an, been to a lot of Sofitels in other country and other hotel brands in China, nothing beats Sofitel Xi'an. I think this is the highlight of my stay. Sofitel Xi'an. I would definitely come back to Xi'an for a vacation just to stay in this hotel. Wonderful staff...

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Helpful?
Thank EyeCandy C
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear EyeCandy C, Bonjour from Sofitel Xian on Renmin Square. Thank you for staying with us and taking the time to share your staying experience. Your glowing recognition, especially to our ambassadors, gives us a lot of encouragement and motivation. Thank you! We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Melbourne, Australia
Reviewed 1 week ago

The hotel is located at the heart of the city and very convenient to everything. At reception, May was really helpful. The breakfast was really nice. Really enjoy our stay and definitely would like to come back again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Oscar T
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Oscar T, Bonjour! Thank you for staying with Sofitel Xian on Renmin Square and taking the time to share your experience with us. I've shared your comments with May and the whole team. Thank you for your recognition and great motivation. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Tuakau, New Zealand
Reviewed 2 weeks ago

*We stayed here for two nights and one of those was Christmas on the 12th floor. *The staff here are fantastic, so willing to help and communicate in English well. *We missed our tour bus to Terracotta Warriors, but the staff quickly organised a taxi for us for the day to take us to Terracotta Warriors, Hot springs and the...

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1Thank wopwopz_girl
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear wopwopz_girl, Bonjour! Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to read your comments. We are truly grateful for your recognition, with gives us a lot of motivation. We look forward to welcoming you again in the near future. Yours...

Shanghai, China
Reviewed 2 weeks ago

It is a walking distance to Drum and Bell Tower, about 15 minutes walk. The building is in a closed area where other Accord hotel are also, Sofitel Legend, Grand Mercure an Mercure. We spend Christmas weekend there and the hotel was beautifully decorated. We got a good offer to upgrade and took the Junior Suite. Very spacious and well...

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Helpful?
Thank Pablo_Ir
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Pablo_Ir, Bonjour! Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you find your recent stay enjoyable. Your recognition, especially to our ambassadors, gives us a lot of motivation, and we are very grateful to it. Thank you for sharing your opinion on the...

Nowra, Australia
Reviewed 3 weeks ago

This is a hotel in a quiet garden area with other hotels. We were upgraded from a Junior Suite to a Prestige Suite on arrival. Check in was in the club room. The bedroom room was amazing. Very large with one and half bathrooms, separate bedroom, office and lounge area. The bathroom was beautiful. Shower was hot and great pressure....

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Helpful?
Thank Jane B
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Jane B, Happy New Year! Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you find your recent stay enjoyable. I'm sorry for the disturbance in the Lounge and have shared your comment with our concerned team. Your...

Sint Maarten, St. Maarten-St. Martin
Reviewed 3 weeks ago

at the same location , there is several ACCORD Co hotel as sofitel, Mercure etc , but we were at reception desk after 23 pm, the man in charge spoke hardly NO english.... by luck we have our chinese /english guide with us otherwise even with our voucher it would have been next to impossible to do check in !!!!...

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Helpful?
Thank Patrick c
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Patrick c, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and providing us with the gift of feedback. I'm sorry that your recent stay was less than perfect, and thank you for pointing out the areas that we need to improve. We pay high attention to your comments, and please be rest assured that we will...

London, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel is certainly one of the best ones in Xian however it could do more when it comes to consistency of service . Leo at Concierge was just excellent and could not do enough for us. Rooms are well equipped too . Some Reception /waiting staff spoke rather poor English for such a tourist spot . Hotel facilities however...

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Helpful?
Thank Emil A
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Emil A, Bonjour! Thank you for staying at Sofitel Xian on Renmin Square and providing us with the gift of feedback. We thank you for pointing out our areas for improvement and will surely take actions accordingly. At the same time, your recognition, especially to our ambassadors, gives us great motivation to do it even better, thank you. Look...

Melbourne, Australia
Reviewed 4 weeks ago

I regret that I had only one night at the Sofitel. Their recognition of Accor Platinum status is excellent, with a number of levels of hotel management making contact with me during my stay. I was taken to the Executive Club for check-in. Usually I don't like this procedure, as it tends to be inconvenient, but this went smoothly. The...

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1Thank Michael076
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Michael076, Bonjour! Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. At the same time, thank you for your loyalty to Le Club AccorHotels. I'm sorry to know that the temperature didn't meet your preference and I apologize for the inconvenience caused. Your comment is very important to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The majestic Sofitel Xian On Renmin Square locates right in the heart of its walled city. It is in the hotel complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years of history. The 414 spacious guestrooms equipped with ultra-modern conveniences - the exclusive Sofitel's MY BED, rainforest shower, complimentary wireless Internet access. For the busy executive traveller requiring extra efficiency, the Club Sofitel has 56 rooms and suites with upgraded facilities, services and exclusive benefits. Azur delights with fresh, savory Mediterranean dishes and European specialties. At the Casablanca, experience authentic Moroccan dishes. Koi, our Japanese Restaurant is the very best in Japanese cuisine with an elegant atmosphere. Le Chinois is the most prestigious Cantonese restaurant in the city. Bar Bambu is the lobby bar with romantic live music, and you can also enjoy the international music our Habana Club of finest wine and cigars. ... more   less 

Additional Information about Sofitel Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 5,933 - ₹ 8,591 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Xian on Renmin Square 5*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Cheap Tickets, ACCOR, Travelocity, Ctrip TA and Jetsetter so you can book your Sofitel Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Xian On Renmin Square Hotel Xi`An
Sofitel Xi An
Accor Xi An
Xi'an Sofitel
Sofitel Xian On Renmin Square China/Shaanxi
Hotel Style:
#4 Family Hotel in Xi'an
#4 Business Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#33 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Xian on Renmin Square staff and other travellers.
4 questions
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Chicago, Illinois
4 months ago
Chapel Hill, North Carolina

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Questions? Get answers from Sofitel Xian on Renmin Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“connecting rooms for families great, all rooms very quiet”
 of 5 bubbles sambF6356SA, 21 Jan 2017 | Read review
“Clue floor rooms”
 of 5 bubbles travellerJervisBay, 31 Dec 2016 | Read review
“If you want a view, you need to be above the 3rd floor.”
 of 5 bubbles PARROT57, 29 Nov 2016 | Read review
“Ask for a room that faces towards the Soffitel Legends hotel as it is a nice view and quiet.”
 of 5 bubbles jennyginger, 25 Nov 2016 | Read review
“Room on eighth floor provided a great view”
 of 5 bubbles KazzR64, 17 Nov 2016 | Read review
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