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Grand Mercure Xian on Renmin Square

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#10 of 2,523 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Mercure Xian on Renmin Square
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855 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Xian on Renmin Square
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Showing 594: English reviews
Albany, New York, Usa
Reviewed 18 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank HappyTrekker9
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Shanghai, China
Reviewed 14 November 2013

A lovely location with quiet surrounding isolated from the busy city street. The room is clean and lovely. The location is pretty close to the bell tower. We were given a good guide to visit the local Muslim street from the front desk reception. We're were put on the first floor and the room sound damping is not very good....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Septimuslow
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At...

New York City, New York
Reviewed 9 November 2013

The Grand Mercure Xian is a very good choice for your stay in Xian. The hotel is located in the old city, 10 minutes walk from the famous bell tower, in a charming and quiet compound along with other hotels (the Sofitel and the People's Hotel). The room was very clean and nicely decorated in 50s style. The bed, an...

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Thank susiniaf
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Sydney, Australia
Reviewed 4 November 2013

stayed there december 2012 - very nice front office staff, helped us to change train tickets from xian, organised taxi to train station and best of all arrived at the hotel at 5:30 am in the morning and were greeted with smiling face and was allowed to check in. Amazing. One of the best hotels I have stayed so far...

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Helpful?
Thank Liens
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Sofitel Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for...

Sydney, Australia
Reviewed 4 November 2013

You are warmly welcomed (with a smile) as soon as you walk up the stairs to the front doors. Our 4 night stay was made pleasant by the helpfulness on the staffing at all levels, especially those at reception & on the door. English wasn't their first language but we were able to communicate our requirements without any hassles. They...

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Thank Daddyo47
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Vancouver, Canada
Reviewed 29 October 2013

Just back from 3 nights in Xian. Grand Mercure was a perfect hotel in many ways. Pluses: Large and comfortable room Clean Quiet Pleasant staff with greetings coming and going No problems with English - one desk clerk spoke English and Bell Hop conversed as well. Desk clerk was very accomodating providing assistance by writing out address of our next...

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1Thank YVRTripper
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xian on Renmin Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Athens, Greece
Reviewed 28 October 2013

Review collected in partnership with Accorhotels.com
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1Thank Karen V
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

UK
Reviewed 28 October 2013

We stayed here at the weekend to visit the Terracotta Warriors and the city of Xi'an. The hotel is in an excellent location as it is within walking distance of the Drum and Bell Towers and the Muslim Quarter. Prior to our stay, communication with the hotel was amazing. We wanted to book a tour-guide and a driver to take...

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Thank UKonthego
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you...

Jakarta
Reviewed 28 October 2013

Review collected in partnership with Accorhotels.com
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Thank 4th3n4
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Reviewed 23 October 2013 via mobile

Stayed at the hotel for 3 nights to visit the Terracota Warriors. The hotel is in a complex of 3 hotels with it being the mid range in price. We had a great time at the hotel. The rooms are very comfortable, with amenities normally associated with more expensive hotels. The breakfast was very complete with both western and Asian...

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Thank Hsmx
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 3,693 - ₹ 5,496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, ACCOR, Ctrip TA and Priceline so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#11 Family Hotel in Xi'an
#15 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
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Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you get, the warmer the rooms get, maybe try to book a room on the second floor.”
 of 5 bubbles michaelgT2828WC, 22 Feb 2017 | Read review
“Make sure you have directions at the ready for the hotel from the airport”
 of 5 bubbles 599shellw, 1 Feb 2017 | Read review
“A great 15 to 20 minute walk to the Muslim Quarter and to the Bell Tower.”
 of 5 bubbles gsrs04, 28 Dec 2016 | Read review
“We had a room over looking the front entrance and had no trouble with noise as we were on the 10th floor.”
  • Beautiful decor in the very large room with desk.
 of 5 bubbles 247traveller-1, 15 Nov 2016 | Read review
“Probably none of them !”
 of 5 bubbles jude59595959, 29 Oct 2016 | Read review
5 of 5