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Grand Mercure Xian on Renmin Square

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#10 of 2,534 Hotels in Xi'an
Certificate of Excellence
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Grand Mercure Xian on Renmin Square
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859 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Xian on Renmin Square
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Showing 597: English reviews
Rexburg, Idaho
Reviewed 4 June 2014

This hotel is supposedly just a 4 star hotel. It is surrounded by other nice hotels and the grounds are magnificent. There are nice restaurants nearby and you are inside the Xi'an city wall. the breakfast buffet was very well set, with eggs cooked any style you want and an assortment of Chinese and Western style dishes. It was a...

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Helpful?
Thank Roy H
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Las Vegas, Nevada
Reviewed 29 May 2014

Unfortunately I only stayed at this hotel for two nights. The entire experience can be summed up with one word - Opulent. The hotel is set in a large compound with other hotels and the grounds are magnificent. The room was large and spacious with all of the amenities that you would expect in a five star hotel, robes, slippers...

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1Thank BobChase
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us.At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again...

Shanghai, China
Reviewed 28 May 2014

I stayed here for two nights with my 70-year old mother. I got a really cheap deal on the hotel through Agoda so I was predisposed to like the place, but also curious as to why it was so much cheaper than the other 4 and 5 star international hotel chains. The hotel is north of the centre of Xi'An,...

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Helpful?
1Thank maririgirl
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Singapore, Singapore
Reviewed 25 May 2014

I arrived at the hotel past mid-night. There were few Local fm Shantung were making noise at front desk over their reservation. There seem some miscommunication with their reservation by the agent. The hotel is fully booked for next few nights. Hotel could only garner them 1 night. one of them raised his voice n bang table. The front reception...

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Helpful?
1Thank phyl98
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Perth, Australia
Reviewed 25 May 2014

We picked the hotel based on good review here. I want to point out the hotel location is not central, it would take a good 20 mins to walk up to the intersection or Main Street from the hotel and then a few more mins to be able to cross it! I did not enjoy the walk as some sections...

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2Thank gmocanu_perth
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Tubingen, Germany
Reviewed 22 May 2014

Overall Very nice hotel built by the Russians in the 50s, well maintained! You will not feel and see the age. Hotel is good for tourists wishing to see the city by themselves as it is close to the center and the Hot Spots are in walking distance. Location As the Hotel is a bit away from the center, it...

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Helpful?
Thank TobiasWsg
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Te Anau
Reviewed 22 May 2014

This hotel is tucked in behind the Sofitel, which makes it rather hard to find. Our taxi driver made a couple of circuits of the area before finally asking for directions at the Sofitel. We were there with our son and grand daughters, and the rooms were of good size, and well laid out. We were upgraded to a suite,...

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Helpful?
Thank BarryTNU
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Istanbul
Reviewed 18 May 2014

Review collected in partnership with Accorhotels.com
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Thank Ardafly
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

hong kong
Reviewed 7 May 2014

Just off the main road where you can walk to the Bell/Drum Tower in 10-15 mins this hotel complex was quiet and peaceful, set in a garden type environment. The room was comfortable & clean, although a bit small. No view from the window. The buffet breakfast was acceptable with a fair range catering for Western tastes. Not brilliant but...

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Helpful?
2Thank discovery204
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hinterbruhl, Austria
Reviewed 6 May 2014

The hotel is rather bland and uninviting although the rooms are ok. Nothing much to write home about. The breakfast is served in what looks like a former conference room and the choice, I must say, is overwhelming! The best thing about it. It's in a complex with the Sofitel, just as well, as they don't have a bar or...

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Helpful?
Thank Sissy55
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 3,660 - ₹ 5,556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, ACCOR and Agoda so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#11 Family Hotel in Xi'an
#17 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
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Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“well maintained. nothing to complain. It was perfect ”
 of 5 bubbles Casper1503, 27 Feb 2017 | Read review
“The higher you get, the warmer the rooms get, maybe try to book a room on the second floor.”
 of 5 bubbles michaelgT2828WC, 22 Feb 2017 | Read review
“Make sure you have directions at the ready for the hotel from the airport”
 of 5 bubbles 599shellw, 1 Feb 2017 | Read review
“A great 15 to 20 minute walk to the Muslim Quarter and to the Bell Tower.”
 of 5 bubbles gsrs04, 28 Dec 2016 | Read review
“We had a room over looking the front entrance and had no trouble with noise as we were on the 10th floor.”
  • Beautiful decor in the very large room with desk.
 of 5 bubbles 247traveller-1, 15 Nov 2016 | Read review
5 of 5