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Grand Mercure Xian on Renmin Square

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#10 of 2,503 Hotels in Xi'an
Certificate of Excellence
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847 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Xian on Renmin Square
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Showing 588: English reviews
kuala lumpur
Reviewed 13 July 2014

The hotel staffs were excellent,especially Miss Luna. Most of the front office staffs were able to speak English. From the housekeeping to the front office staffs, were very helpful and ready to serve us. The hotel is more like a hotel within a park together with 2 Sofitel hotels and Mercure. The surrounding area of the hotels are gated. We...

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Helpful?
1Thank c_ronal7
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Harrogate, United Kingdom
Reviewed 7 July 2014

We chose to book this hotel rather than the Sofitel which is directly opposite as my son was travelling with us and and he wanted something with a lower budget. It certainly is that, and we had a fantastic suite with loads of room for around £100 per night ( no breakfast). The rooms were comfortable though a tad on...

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Helpful?
1Thank Richard F
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an...

Dublin, Ireland
Reviewed 2 July 2014

This looks and feels like a very well run 3 or 4 star hotel. Everything is OK and there were no problems. It is not impressive in any way though and certainly not a 5 star hotel which it says on Tripadvisor. The rooms are small but adequate and clean. The pool is nice but in a neighbouring hotel. It...

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Helpful?
Thank Darr3n
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Brighton, United Kingdom
Reviewed 30 June 2014

Review collected in partnership with Accorhotels.com
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Thank Gabriel G
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Sydney
Reviewed 29 June 2014

As part of a complex of hotels, this is a very central location within the old walls. It’s easy to walk around the city as streets are laid out on a grid pattern. Our room on a non-smoking floor was quiet, overlooking the central courtyard, and was totally free of any smoke smell. The beds were pretty hard despite some...

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Helpful?
1Thank GemmaSydney
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. We are so glad that our heartly services meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Copenhagen, Denmark
Reviewed 23 June 2014

We thoroughly enjoyed our stay in Xi'an. Spacious rooms and bathrooms - great breakfast buffet. We also used the facililies at the adjoining Sofitel hotel - both Spa, gym and pool. Well located in city centre.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dorte F
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Sydney, Australia
Reviewed 19 June 2014

The room was very comfortable, we'll appointed and had more than enough power outlets. Great gardens, with their own restaurants and bars. All very reasonably priced. It's location allows you to comfortably wander to the drum and bell towers. Staff we're very helpful and always strived to please. The only negative was that the breakfast buffet was always very over...

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Helpful?
1Thank Bob W
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Launceston
Reviewed 17 June 2014

Staff friendly and helpful, rooms well equipped, very good breakfast. Centrally located in a must visit city. Cash exchange easy and fair. Surroundings very attractive. Comfortable bed, very good pillow choice.

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Helpful?
Thank LauncestonUpnabout
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Indianapolis, Indiana
Reviewed 13 June 2014 via mobile

We are enjoying our stay here at the Grand Mercure. After researching Xi'an hotels, we chose this one for the price, location, and non-smoking room availability. The English-speaking staff greeted us kindly and was extremely helpful in our communications with our driver. They also gave us simple information to find a local supermarket to purchase snacks and drinks to take...

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Helpful?
1Thank JesseRed
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you...

Australia
Reviewed 9 June 2014

I stayed at the Grand Mercure Xi'an for 2 nights. The hotel is set in the same grounds as the Sofitel and the newly opened Sofitel Legend amongst lovely gardens. The location is close to the City Wall and the Bell Tower. My husband said it was one of the best breakfast buffets he's had in China! The only annoying...

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Helpful?
3Thank DaisieB
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At the mean time, we are very concerned to learn that you encountered some problems in the lift . we are so sorry about that. please...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 3,877 - ₹ 5,578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity, Ctrip TA, Agoda and Priceline so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Family Hotel in Xi'an
#11 Business Hotel in Xi'an
#18 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
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Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A great 15 to 20 minute walk to the Muslim Quarter and to the Bell Tower.”
 of 5 bubbles gsrs04, 28 Dec 2016 | Read review
“We had a room over looking the front entrance and had no trouble with noise as we were on the 10th floor.”
  • Beautiful decor in the very large room with desk.
 of 5 bubbles 247traveller-1, 15 Nov 2016 | Read review
“Probably none of them !”
 of 5 bubbles jude59595959, 29 Oct 2016 | Read review
“If you care about the view from your room ask about location of your room”
 of 5 bubbles lesleyserong, 28 Oct 2016 | Read review
“One of the best- all rooms are good in the Grand Mercure.”
 of 5 bubbles Torremolinos1, 23 Oct 2016 | Read review
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