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Paradise Resort

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#1,069 of 2,459 Hotels in Xi'an
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Paradise Resort
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96 Reviews from our TripAdvisor Community

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Showing 14: English reviews
New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 September 2016 via mobile

The carpet was filthy. The room stank. Wanted to check out is soon as I checked in. Stay away. The dirtiest hotel I've ever stayed in. The shower was dirty. Everything is old. The lighting is dim and depressing.

Helpful?
Thank logan c
Singapore
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 June 2016

Room was large and well-maintained but carpet was quite dirty. Wireless internet speed seemed to be affected when large groups gathered for conferences or weddings in the ballroom downstairs. Food in the restaurants was generally below average, especially the buffet items, which were among the worst I've had in a 5-star hotel. The casual "paomo" (traditional Xi'an cuisine) restaurant attached... More 

Helpful?
Thank Dan F
Hong Kong, China
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2016

I was attending a conference. I was put into a smoking room. (Why don't they ask first if you want a smoking room? The default should not be "smoking"!!). I requested a change, it took a day, and they put me in another room on the same floor. The only difference seemed to be that this room didn't have an... More 

Helpful?
Thank Kara W
Canberra, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2014 via mobile

This hotel says it is an international business hotel but it leaves a lot to be desired. Practically no one speaks English and it was very difficult to ask questions during check in. The room was spacious but the carpet and curtains were stained. The air conditioning did not work and we had to open the windows to attempt to... More 

Helpful?
1 Thank Terry M
Dublin, Ireland
Level Contributor
66 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 July 2013

Good size comfortable room and comfy bed, buffet breakfast is pretty awful, some of the food is stale. Bathroom layout is awful, and not family friendly. WHat bugged me was the surly front desk mad panic when my credit card could not allow the required deposit. otherwise it's a bit off the beaten track for the new Qu Jiang district.... More 

Helpful?
1 Thank Baby2
San Diego
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 May 2013

We stayed here on Business. We got a corporate rate that made this a real bargain, so I am not sure of actual pricing. Being that this is pretty far from business centers, it was quite as friendly to westerners as some hotelI have stayed in. For example the interne screen was in Chinese and had no English option. The... More 

Helpful?
Thank MVakSmith
Houston
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2012

There is two wings to the hotel and be sure to ask for the rooms in the newer wing. The lobby is very grand with marbles etc. Stayed at this hotel for a week in June for work. Had a room in the newer wing and the room is large and clean. Air-cond is working very well. Bed is comfortable... More 

Helpful?
Thank Txwisetravel
Ann Arbor,Michigan USA
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 May 2012

Was here for business for 3 days in May 2012. Highlights: Visually striking property, very well kept up. Large marble lobby with water arrangement in the center (difficult to describe but quite attractive. Great swimming pool. Rooms (in new side) well kept. Nice garden outside with fountains. Concerns - these are all minor issues but worth noting. (1) Staff seemed... More 

Helpful?
Thank bpritts
West Calder, United Kingdom
Level Contributor
228 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 18 November 2011

I stayed he just one night for a business trip. Like many hotels in China, it's quite palatial at reception and slightly over stated. The hotel has two distinct parts, an old area and a new area, so they have moved the check in area to the new part. We booked rooms in the older part as they are cheaper,... More 

Helpful?
1 Thank Dyet92
Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2009

This was the first time staying at a Chinese hotel and it was wonderful. The staff is super helpful even though I only speak a little Chinese (the staff spoke much better American then I do Chinese). Everyone there made sure my husband (an executive for a Major US hotel brand) and I were well supplied with directions anywhere we... More 

Helpful?
Thank MeiShi

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Paradise Resort

Address: No.388 Southern Yanta South Road, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 3,951 - ₹ 5,862 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradise Resort 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA and TripOnline SA so you can book your Paradise Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradise Hotel Xi An
Paradise Resort China/Shaanxi
Hotel Style:
#109 Luxury Hotel in Xi'an
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Questions & Answers

Questions? Get answers from Paradise Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non-smoking well in advance.”
 of 5 bubbles KaraW771, 23 Jun 2016 | Read review
“Ask to stay in the new section. Make sure that they have the A/C on for westerners”
 of 5 bubbles MVakSmith, 22 May 2013 | Read review
“Ask for rooms an the newer wing although it might cost a little more but worth it.”
 of 5 bubbles Txwisetravel, 8 Aug 2012 | Read review
“my room had a view of the garden and waterfall, very nice.”
 of 5 bubbles bpritts, 26 May 2012 | Read review
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