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This is a legitiate 5 star plus hotel in the middle of a 5 star plus city.
Our 45th floor room overlooked the city and the mountains. It was stunning in every way. Clean large bedroom - a 3-room (separate toilet and shower) marble bath...More
Great hotel. Very clean and friendly English speaking staff. Definitely worthy of the 5 star rating. 6 different elevators makes it nice. Probably one of the best breakfast buffet I've had. Very close to mall and different eateries, including a tex mex, which was a...More
The rooms are spacious and very well kept with nice, large bathrooms.
As for meals, only had breakfast here which is lagging behind international standards. Large offering but just not quite right in the delivery.
A really fabulous hotel with wonderful views from the top floors. This was my first hotel in China and I quickly appreciated what a 4 million city looks like. The service overall was friendly, efficient - the best adjective is "perfect". The rooms are large,...More
The Crown Plaza is a First Class Hotel with Large Rooms that are really functional.
Internet and Bathroom are Super but TV is rather Chinese Based with very little International News. Standard of Service and Staff live up to the 5 star standard but very...More
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 12 June 2016
Dear IHG member "NicholasMarlow"
Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor.
Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves.
We are so...More
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an and stay with us at Crowne Plaza Xi'an.