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Hilton Xi'an

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#6 of 2,503 Hotels in Xi'an
Certificate of Excellence
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1,025 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Shenzhen, China
Reviewed yesterday NEW

This Hilton Hotel is located centrally in Xi’an. The staff were very friendly and warm-hearted. Since I am diamond member of HHhonors, I got promoted to a suite for free. There were exquisite dessert and welcome fruit. The breakfast combined local feature and western style. There were many snacks around the hotel. The whole experience was very great. I would...

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Helpful?
Thank AaronTHU
Geraldton, Australia
Reviewed 3 days ago NEWvia mobile

We stayed for three nights to visit the tourist attractions. The hotel lobby is beautifully decorated and the rooms very clean and comfortable. The most outstanding thing about our stay was the genuine, very warm hearted staff. They went out of their way to see that we had everything we needed. I particularly loved the conversations and how keen staff...

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Thank HappyWestAust
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear HappyWestAust Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy you appreciated and enjoyed our decoration, room cleanness and services. I am particularly delighted about your kind words toward our team. As GM of...

Parish, New York, United States
Reviewed 1 week ago via mobile

My stay at this property was for 2 nights in December, a Thursday and Friday night. The ride to the hotel took a full hour from the airport due to rush hour(s) heavy traffic. Upon arrival, the Hilton Honors representative was busy but was welcomed by another front desk staff. Once they realized I was a diamond member, I was...

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Helpful?
Thank AndyPerlet
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear AndyPerlet Thank you very much for your detail review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that we your appreciated and enjoyed our services. We will share your kind feedback with our team members and we like to thank you...

Adelaide, Australia
Reviewed 2 weeks ago

This hotel has excellent service and is spotlessly clean. The staff were friendly and polite and always willing to help. The breakfast was excellent. We were there in December and the hotel was very warm and cosy

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rosemary H
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Rosemary H Thank you very much for your review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and we are pleased to know you had and excellent service, and enjoy our city center location. I am particularly delighted about your kind words about the team friendliness. We will...

Beijing, Beijing, China
Reviewed 2 weeks ago

many thanks to @julie tan in the executive lounge. it made a pleasant trip out of a smog-infested city. thank you for your small gift. our baby loves it very much & the cookies! Hilton is in an interesting location. 3 minutes of walk to a famous local food alley, tons of choice. city wall is within walking distance as...

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Thank DONGJING
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear DONGJING Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities, décor and location. It is very pity this last few days China and Xian have experienced such heavy smog, but we are indeed looking forward this in Xian to get better very soon. Thank...

Folkestone, United Kingdom
Reviewed 4 weeks ago

If you are staying in Xi'An for the Terracotta Army then I recommend staying out of town near to the site, but for visiting the sites in the City of Xi'An then the Hilton is well located and has enough english speaking staff to be understood easily. Not on the tourist map is the flea market which is only about...

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Helpful?
Thank hamishclifton
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear hamishclifton Thank you for taking the time to review the Hilton Xi’An on Trip Advisor. We are pleased that you enjoy our location focusing on the city center site and its numerous traditional shops, the Terra Cotta Warriors are indeed a bit further outside of the city on east side 40 minutes away, but no international around there. I...

Reviewed 4 weeks ago

This hotel is conveniently located right in the middle of the old walled city of Xi'an. During our brief stay, my brother and I walked to the train station, the subway, the city wall, and the Muslim Quarter - the hotel is an easy walk to all these places. The hotel also offered exceptional service - not only do they...

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Thank Andrew S
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Andrew S Thank you for staying with us in Hilton Xi'An and sharing you positive feedback. We are all indeed very pleased and happy you had a great time with us and finding our location suitable for you to hang around and visit our historical city center. Once again thanks you for staying with us and give the best...

New York City, New York
Reviewed 15 December 2016

Stayed there two nights for business. A very nice hotel located in the city center. The location is very convenient and close to many attractions including the ancient wall. The breakfast was pretty good and the service was fantastic. The staff were very nice and polite overall. The drinks at the bar was a bit expensive but you can easily...

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1Thank Al Z
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Al Z Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that you have appreciated and enjoyed our services and team members. Just for your kind information about our pricing strategy it is indeed...

Conflans Sainte Honorine, France
Reviewed 15 December 2016

Very warm staff managed by Patrick, very good English skills, always ready for any service (Jones at concierge for my broken locker or city visits, Jeremy at diner, difficult to mention everybody...) but also discreet. Very beautiful room, with very nice attentions (fruits, petit fours, chocolate warrior), top equipments in the room (music system, HDMI plug, electric curtains,...) as well...

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Helpful?
Thank francis-nacre
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear francis-nacre Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities like the Executive Lounge and that you enjoy the convenience of our location and the comfort of our room. Thank you for complimenting the team, especially your favorable words about Patrick, Jones and Jeremy...

Atlanta, Georgia
Reviewed 13 December 2016

Upon arriving to the hotel, check in was a breeze. The staff did a great job getting us all situated and even offered us a complimentary drink while waiting in the lobby. The room was very spacious and had to full sized beds and enough space to even pull a cot in the room. The bathroom was equally spacious with...

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Helpful?
Thank Craig H
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Craig H Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very pleased that enjoyed our room amenities, services and location. I am particularly delighted about your kind words about the team. It sounds like you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Region: China > Shaanxi > Xi'an
Price Range: ₹ 7,512 - ₹ 9,824 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Cheap Tickets, Hotels.com, Ctrip TA, Agoda, Travelocity and Priceline so you can book your Hilton Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#35 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Xi'an staff and other travellers.
18 questions
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Kuala Lumpur, Malaysia
Germantown, Wisconsin, United States
over a year ago

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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a standard King size room which was the usual Hilton offer. We didn't try the pool, bar area a little dull.”
 of 5 bubbles hamishclifton, 27 Dec 2016 | Read review
“When checking in, ask for a room on a high floor so you can get a good view of that part of the city.”
 of 5 bubbles J4654DTcraigh, 13 Dec 2016 | Read review
“We were on the 5th floor and it was well maintained.”
 of 5 bubbles rosalinad2014, 4 Dec 2016 | Read review
“Excellent service and very good rooms”
 of 5 bubbles RamkumarV, 29 Nov 2016 | Read review
“Choose an interior facing room if sensitive to noise.”
 of 5 bubbles LiangShanBo, 18 Nov 2016 | Read review
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