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Sheraton Xi'an North City Hotel

514 reviews
#7 of 2,692 Hotels in Xi'an
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Traveller (293)
Room & Suite (140)
Dining (9)
Overview
  • Excellent61%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“subway station”(20 reviews)
“sliding walls”(4 reviews)
“swimming hat”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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Show reviews that mention
All reviewssubway stationsliding wallsswimming hatexit bspg membertour groupspacious bathroombreakfast and dinnerthe club loungeshopping mallin room diningquality hotelwonderful hotelcomfortable hotelthe hotel staffbeautiful lobbylobby bar
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11 - 15 of 294 reviews
Reviewed 21 November 2017

Well located, close enough to the old city. The hotel is really nice, my room was high level and very clean. My rate was also good. The breakfast buffet offered a lot of choices I strongly recommend this hotelMore

Thank Jeff D
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 22 November 2017

Dear guest, Greetings from Sheraton Xian North City Hotel.We are appreciate that takes your time to share the experiences with us. We are very glad to notice that your overall stay experience was to your satisfaction! I wish to take this opportunity to express our...More

Reviewed 8 November 2017

I checked into this hotel after my trip to Urumqi, as a gold member of SPG, I was presently surprised that they upgraded my reservation to a suite which was very spacious, clean and comfortable. My only regret was that I did not make full...More

Thank JeannieBT
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 9 November 2017

Dear guest, Greetings from Sheraton Xian North City Hotel.We are appreciate that takes your time to share the experiences with us. We are very glad to notice that your overall stay experience was to your satisfaction! I wish to take this opportunity to express our...More

Reviewed 31 October 2017

Stayed here on September as a gold member. Almost no benefit and very poor service. The front desk has bad attitude and in effective. Long waiting line without priority access. They only care about money and nothing else. Will not stay again.More

Thank Baggio F
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 1 November 2017

Dear guest, Greetings from Sheraton Xian North City Hotel.We are appreciate that takes your time to share the experiences with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 29 October 2017

They had all the things I think of when they say it is a 5 star. Bathrobes, slippers, and Bathroom scales. The beds and bedding made you not get out of bed in the morning. The buffet breakfast was good but they don't understand how...More

Thank Boisenb
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 30 October 2017

Dear guest, Thank you stay with us again at Sheraton Xian North City Hotel, and always give us good comments and suggestions. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

Reviewed 28 October 2017

Our tour company picked this hotel for us. My wife liked it very much, me a bit less so. Although our room was on a no-smoking floor, I would have preferred to be in a completely smoke-free hotel. Otherwise, it was fine. Other than breakfast...More

Thank drb8053
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 30 October 2017

Dear guest, Thank you for choosing Sheraton Xian North City Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. First and foremost, please accept our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$ 96 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Family Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#8 Business Hotel in Xi'an
#23 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 96 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Family Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#8 Business Hotel in Xi'an
#23 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (293)
Room & Suite (140)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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PatChan37
13 October 2017|
AnswerShow all 4 answers
Response from Walter_Beijing | Reviewed this property |
I have not stayed there, no idea
0
Votes
Ric L
25 April 2017|
AnswerShow all 3 answers
Response from Howard R | Reviewed this property |
My rate included breakfast. H
1
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Room Tips
"A good Coice if you like local neighborhood restaurants or simple like a larger room"
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"All rooms are equally good"
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"Really have no idea."
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"Never stay at this hotel!"
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