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The Ritz-Carlton, Guangzhou

Booking.comUS$ 230*
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#3 of 3,396 Hotels in Guangzhou
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Guangzhou
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916 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Las Vegas, Nevada
Reviewed 4 days ago NEWvia mobile

Although hotel is a little dated, it is still at an impeccable standard! The views from the property are breathtaking! This is one of the best locations for all key attractions, many in walks g distance.

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Helpful?
Thank sblv65
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear sblv65, It is a great pleasure for us knowing that your stay here was impeccable. As what you mentioned in your feedback, our hotel is close to many tourist destinations such as The Pearl River, The Canton Tower and Guangdong Museum. Apart from that we are also a good pick for business person since we are at the heart...

Wangels, Germany
Reviewed 5 days ago NEWvia mobile

Perfect Hotel. Charming staff, good food, good SPA treatments. Only pool area is a bit "cold". But Second time here and already planned the next stay in 2018.... no better place to stay in Guangzhou:-)

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Helpful?
Thank Depenau
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Depenau, Thank you very much for your highlight on our spa, food and service. We also mark down your feedback about the pool area which we will take a further look and make improvement in time based on the weather condition and guests’ need. Most importantly, we feel truly delighted to win your support while knowing that you have...

Cincinnati, Ohio
Reviewed 1 week ago via mobile

My third visit to the Ritz in Guangzhou. Service was this time perfect. Room up to standards. This time I also enjoyed both their restaurant Limoni and their Churchill bar. The restaurant was excellent. I had the pleasure of being their for a special event with a set 5 course meal that was outstanding. Their bar has a nice selection...

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Helpful?
Thank SwissTraveler1977
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Cincinnati, Thank you for taking the time to write down your feedback. We are thrilled to know that you had a wonderful stay with us in terms of hotel facilities, food and services. Having said that we look forward to your next visit to explore more, such as our Club Lounge where you can enjoy 5 times daily food...

Moscow, Russia
Reviewed 2 weeks ago

From the first moment you check in to the last good-bye, you will be in the lap of luxury and surrounded by the standard of excellence that comes with a Ritz Carlton property. Rooms are first-rate, and the restaurants offer nothing shy of the excellent cuisine. Folks that have stayed at a Ritz Carlton know what to expect...this property is...

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Helpful?
Thank MVH071
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear MVH071, We really appreciate you effort on writing us feedback after your recent stay with us. From you comment we are glad to learn that you really enjoyed your time here. Having say that we look forward to your next visit in the near future to explore more of The Ritz-Carlton Guangzhou as we are always on the way...

Zurich
Reviewed 3 weeks ago

The quality of the food of the restaurant Limoni is 1st Class - as well the chief Andrew is a very very nice and sympathic guy. Churchill bar's atmosphere is very special and with a nice british touch. What is even more special at the bar is Annie's smile what she has for every client. Best wishes, Mauro from Switzerland

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Helpful?
Thank SandroZurich
RitzCarltonGuangzhou, Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Mauro, I will be sure to pass on your recognition and comments to Chef Andrea and Annie in Churchill Bar. I am glad that you had a good time here at the hotel and thank you for your feedback. Next time I would also like to recommend to try Chef Gordons food at our renowned Cantonese restaurant Lai Heen....

Reviewed 3 weeks ago

I am very sure that not everyone will get the surprises I got, but it was so touching seeing the candies and tea set ready in our room when I first walked in. The kids got the little lion toys and were so happy playing with them. Everything was great, and there was a great 'wow' moment as required in...

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Helpful?
Thank T5974MQcherylh
RitzCarltonGuangzhou, Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Cheryl H, Thank you for your comments and I am glad you and your family had a great time with us. Our kids program is very important one as we do get a lot of families on property. I have taken note on your comment about the cleanliness of the floor in the room and will reinforce it with...

Singapore, Singapore
Reviewed 3 weeks ago

If you are looking for a short or long term stay in GZ, the Ritz is the hotel to stay. The staff and service is overall good. Try the Italian restaurant- Andrea is a fabulous chef. Say Hi to him. Breakfast buffet is fantastic. You can ask to take away if you are busy. The location is convenient to many...

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Helpful?
Thank triwarrior
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear triwarrior, Thank you for choosing to stay with us at The Ritz-Carlton, Guangzhou! It is our commitment to offer the best service experience to each of our guest and I am happy that you enjoyed the time spent with us. I do appreciate your recognition to Chef Andrea and the LIMONI restaurant for their fabulous delicacy and exceptional service....

Courtenay, Canada
Reviewed 4 weeks ago via mobile

The Ritz Carlton is a very good upscale hotel to stay in. The room was large, clean, elegant and very comfortable. A room with class! The lobby was decorated superbly and the staff were very friendly and well versed in english. The Pearl Lounge was very comfortable and the service impeccable! The breakfast buffet was one of the best I...

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Helpful?
Thank Smoltman
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Smoltman, Thank you for choosing to stay with us at The Ritz-Carlton, Guangzhou! We feel very excited that you had a wonderful experience with us which we learn from your positive comments on our rooms, decoration, outlets and last but not least services. While you have already dined Pearl Lounge and FOODs this time, we want to recommend you...

Bangkok, Thailand
Reviewed 26 March 2017 via mobile

Everything is just perfect , very cozy superb deco , the breakfast and dinner buffet especially the dinner buffet , they serve with lobster, Alaska crab fresh oyster and etc and the service is just perfect and the manager Nic the main man , whatever i request he will do his best without any hesitation. Highly recommend !

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Helpful?
Thank jemaxsg
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear jemaxsg, It is truly our pleasure to learn that you had a great time here experiencing our breakfast and sea food buffet dinner. We also want to thank you for highlighting Nic, our Manager on Duty who has extended genuine care to you. We will definitely share your delight with him and the rest of the team while we...

Cincinnati, Ohio
Reviewed 11 March 2017

Excellent stay for business in the Tianhe district. The hotel staff was incredibly helpful with everything we needed and went out of there way to be helpful. My team had checked out and stored our luggage for our last day of meetings. When we went back to get our bags, a desk clerk overheard us talking about the long trip...

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Helpful?
Thank Tiffanie P
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Tiffanie P, Thank you for choosing to stay with us at The Ritz-Carlton, Guangzhou! It is our pleasure that you had a wonderful time with us by knowing that you enjoyed the services which we provided when you were in Spa and fitness center or checking out. For your further information we just recently finished one renovation project in...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Situated in the new CBD Pearl River New City of Tianhe District, the 351-room Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. Distinctive services and facilities include 6 restaurants and lounges serving Cantonese and Western favorites, special cigars and wines. From intimate groups of ten to a conference for 800, meetings planners can choose from over 1,000 square meters / 11,000 square feet of exceptional function space available in The Ritz-Carlton Grand Ballroom, three multifunctional meeting rooms, two boardrooms and spacious pre-function areas. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 

Additional Information about The Ritz-Carlton, Guangzhou

Address: No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China (Formerly The Ritz-Carlton Hotel Guangzhou)
Region: China > Guangdong > Guangzhou
Price Range: ₹ 13,869 - ₹ 35,636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Guangzhou 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
Hotel Style:
#2 Business Hotel in Guangzhou
#2 Spa Hotel in Guangzhou
#3 Luxury Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#13 Family Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Guangzhou staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice but high floor is reccomended”
theodoulost, 5 Mar 2017 | Read review
“The additional cost of staying at the Executive Lounge level is well worth it.”
Q7129ERchrisc, 1 Feb 2017 | Read review
“Take one of the highes floors.”
Stella92, 22 Dec 2016 | Read review
“Club Lounge access is pricey, but very much worth the tab.”
ChuckNYC, 11 Dec 2016 | Read review
“There are rooms with view of the Pearl River”
  • Spacious room
awhw, 7 Dec 2016 | Read review
5 of 5
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US$ 230* /night
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Prices are for 1 room, 2 adults
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