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Shangri-La Hotel Guangzhou

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Traveller (635)
Room & Suite (388)
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Overview
  • Excellent53%
  • Very good39%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(47 reviews)
“summer palace”(15 reviews)
“chi spa”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,761)
There are newer reviews for Shangri-La Hotel Guangzhou
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Traveller rating
337
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32
9
9
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LanguageEnglish
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337
113
32
9
9
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All reviewshorizon clubsummer palacechi spacanton fairexhibition centrethe pearltrade showriver viewindoor pooltrade fairbeautiful hotelbreakfast buffetbusiness triplate checklobby barrooms are spaciousshuttle bus
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11 - 15 of 500 reviews
Reviewed 4 weeks ago via mobile

Pros - right next to fair grounds - iris at the “Ribs” and the “SOuth East” restaurants is amazing. She is so helpful and always has a smile on her face. She even helped me out with some non restaurant issues. Truly a great employee....More

Thank DMACK15
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 2 weeks ago

Dear DMACK15, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments of your recent stay with us. I was very glad to read that we were able to deliver to your satisfaction and our colleague Iris at RIBS went even beyond...More

Reviewed 4 weeks ago

I have returned to this excellent hotel in Guangzhou… Customer Service level hasn’t changed in one year, everyone was ready for the big affluence of people during the CANTON FAIR and everything flow seamless and smooth… despite the beautiful hotel building, great facilities… PEOPLE is...More

Thank mancho
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 2 weeks ago

Dear mancho, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. I was very delighted to read that our team was able to deliver to your expectations and provided you with excellent experience. You have...More

Reviewed 18 April 2018

if you read my reviews I am very critical of bad service, I am not often amazed by great service but this is one of those hotels that just gets EVERYTHING right. from the minute I walked in the front door to the minute I...More

Thank Johnmcglynn
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 4 weeks ago

Dear Johnmcglynn, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. I was very delighted to read that Ingrid in Horizon Club Team Gita was able to provide memorable experience during your stay. I have shared...More

Reviewed 7 April 2018

I was trying to book into another hotel closer to a meeting venue but it was full. Being pushed to the Shangri La is rarely bad! I was not disappointed. The location is very close to a brand new business development but a fair way...More

Thank PeterBey
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 19 April 2018

Dear PeterBey, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. I was very delighted to read that our team was able to deliver to your expectations and provided you with excellent experience. We will be...More

Reviewed 2 April 2018 via mobile

Really enjoyed the hotel room, the facilities and the views in our upgraded river view suite on the 20th floor...The staff were very friendly and were very helpful...The indoor swimming pool was excellent! The area around the hotel featured lovely flower beds along the river...More

Thank Shrikanth N
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 19 April 2018

Dear Shrikanth N, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 133 - US$ 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Guangzhou
#5 Family Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#215 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 133 - US$ 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Guangzhou
#5 Family Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#215 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (635)
Room & Suite (388)
Dining (226)
Pool & Beach (82)
Amenities (96)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
Ask a question
Zengschenker
2 November 2017|
AnswerShow all 2 answers
Response from SLPGPR | Property representative |
Yes, we do have smoking room please indicate your special request when you book Shangri-La Hotel Guangzhou.
0
Votes
sglayla
10 December 2016|
AnswerShow all 6 answers
Response from SandyD757 | Reviewed this property |
Our booking did not include breakfast , the first day of was approx $98 AUS for two ( very expensive) ( but beautiful - so much to choose from) Breakfast, you can purchase Al La Carte - but only after the rush time - by... More
1
Vote
Sheila A
7 October 2016|
AnswerShow all 4 answers
Response from D-Orlovsky | Reviewed this property |
Yes, there is a nice noodles shop next to the poly international center.. need to walk for 4 minutes. Also there are plenty of restaurants if you take a 15 minutes drive with taxito shing shang street( Turkish restaurants)
1
Vote
Room Tips
"Pearl view"
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"Ask for a room with a view of the river. Well worth the extra money"
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"Always try to stay at the Horizon Club level.. any room there is good."
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"any they are all amazing"
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