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Crowne Plaza Guangzhou City Centre

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#13 of 3,394 Hotels in Guangzhou
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Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Guangzhou City Centre
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Showing 359: English reviews
Columbia, South Carolina
Reviewed 24 September 2015

This was my third stay at this hotel. My company holds a yearly meeting here so I have no choice but to stay here. Each stay gets worse than the last. The strong smell of old urine filled my nose upon entering my room. The rooms although large are very drab and tired. When I mentioned to the staff that...

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Helpful?
2Thank Toddb62
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Toddb62, I am so sorry to receive your feedback. This by no means is the impression we wish to leave you with. As we had spoken during your stay I will ensure for your next stay that these issues do not occur again with your room. In regards to pests in the lobby bar I have never seen this...

Makati, Philippines
Reviewed 6 September 2015

We stayed in this hotel last august 2015, its a very nice hotel!we stayed in club floor room and it was nice and spacious. The best thing was you can acces viber, facebook and google in this place. Its very convenient also because its like a few minute walkfrom the subway and it has mcdonalds and convenience store just beside...

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3Thank Debi R
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Debi R, We truley appreciate your great feedback. We are so pleased to hear that you enjoyed your stay with us and the many conveniences you could take advantage of. Thank you for choosing Crowne Plaza Guangzhou City Centre as your hotel of choice in Guangzhou and we look forward to welcoming you back. Kind regards, Jenny MacDonald -...

Los Angeles, California
Reviewed 3 September 2015

This hotel is grand. Mr. Hernandez was very professional and very attentive to our needs and he recognized us as Platinum members. Upgrade, perfect. Upkeep of hotel, immaculate. Location is convenient to everything(HSBC, Citibank, Western food chains and great Chinese restaurants). It is a short walking distance between two metro stations on Line 5(Xiaobei and Taojin). The buffet breakfast had...

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Helpful?
1Thank areacode323
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear areacode323, Thank you for taking the time to offer your great feedback. I will be sure to pass on you kind comments about Ricardo, he will certainly be pleased. Thank you for mentioning all of the amenities and convenient location. We hope we have the opportunity to welcome you back in the future to the Crowne Plaza Gunagzhou City...

Shanghai, China
Reviewed 31 August 2015 via mobile

One of the worst Crown Plaza I have ever been to. On top of ignoring our platinum status and refusing access to the Club lounge or free breakfast like we benefit in most of Crown Plaza, even with an upgraded room, I am still very disappointed. Some major ceiling lights were not working, Internet was not working, the carpet was...

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3Thank 499geneviever
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Genevieve R, It is always unfortunate to receive such a disappointed review from one of our valued guests. After having the opportunity to speak to you prior to your departure and we were able to discuss the details of these frustrating incidents. In regards to the Club access I do apologize as this policy was implemented by IHG for...

Hougang
Reviewed 21 August 2015

Hotel is under InterCon Network . As a Plat member there was free upgrade. However there is no welcome gift and the welcome drink voucher was given 1 only even there are two person checking in. I need to requested it . English was well spoken at the front desk. 200m from subway. There a department store opps the hotel....

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Helpful?
Thank hanzai
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear hanzai, Thank you for taking the time to offer your feedback, we truley appreciate your comments. My apologies for not receiving the fruit and welcome drink. This is an oversight and not the impression we wish you leave you with. We will be breifing the managment about this issue. We hope that you will trust to return to The...

Hilversum, The Netherlands
Reviewed 20 August 2015

After spending a week for a business trip at more remote location, we decided to spend the weekend in Ghuangzhou before we would be flying back. We found this hotel via Booking.com and booked 3 last minute rooms. The hotel has a very luxurious atmosphere and is located at a reachable location. The rooms are very clean and are beautiful!...

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Helpful?
Thank Friso82
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Frisco82, I am so pleased to hear that you found a great last minute deal online and that you had a great stay with us. Please let me know if I may assist with any future bookings and we look forward to welcoming yo back to The Crowne Plaza Guangzhou City Centre in the near future. Kind regards, Jenny...

Reviewed 20 August 2015 via mobile

I travel to Guangzhou every year for business. Each time I stay at the crowne plaza city center. The hotel is located in a great area with access to many local and international restaurants and shops. The gym has a few treadmills and weight training machines which are helpful when trying to stay fit on travels. There is also a...

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Helpful?
Thank FabGlobetrotter101
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Fabglobetrotter101, Thank you for taking the time to offer your contructive feedback. I am so pleased to hear that you enjoyed your stay and I will bring up your constructive comments to our managment, particularily about the spa and the windows. I apologize for any struggles you had encountered with language barrier during your stay, for future stays please...

columbia south carolina
Reviewed 16 August 2015

I spent 10 days at this hotel.. It had the most friendly service.. Great food and drinks.. The rooms were so awesome.. feather quilts and pillows.. great view of the city.. easy walking distance to many attractions and places to get great Chinese food..

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Helpful?
Thank wsinnett
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear wisinnett, We are so pleased to receive your great feedback. I am so happy to hear that you enjoyed your 10 days with us so much and enjoyed your dining experience in our Chinese restaurants. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Reviewed 13 August 2015 via mobile

When i arrive to guangzhou after a long distance fly. I where amazed of the high quality service & nice staff . It was realy diffrent of any hotel that i ever visit. Big rooms with good wifi ( youtube & facebook that are not avalible in china was running just fine . High class rooms with bath & shower...

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Helpful?
Thank qisus
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear qisus, The best hotel you ever stayed at!? What a great review to receive today and on behalf of the entire team at Crowne Plaza Guangzhou City Centre we are so pleased you enjoyed being with us and we look forward to welcoming you back on your next visist to Guangzhou. Kind regards, Jenny MacDonald - Director of Guest...

Saumur, France
Reviewed 12 August 2015 via mobile

We stayed there 6 weeks. To be clear, 5 stars standards in China is far from 5 stars standards in Europe. Having this in mind, this hotel is a really good place to stay at. The staff is really nice and welcoming. The breakfast buffet is good. The gym is nice, the tennis court is a plus. The pool is...

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Helpful?
Thank Nicolas R
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Nicholas R, Thank you for taking the time to offer your great feedback. I hope that future guests find this information helpful when choosing their next hotel in Guangzhou. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre! Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 

Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 8,685 - ₹ 22,095 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Hotwire, Ctrip TA, Priceline, Expedia, Agoda, Travelocity, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Guangzhou City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou
Hotel Style:
#10 Romantic Hotel in Guangzhou
#11 Business Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Guangzhou City Centre staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed at higher floor which was quite and off course excellent room service.”
lubna66, 28 Mar 2017 | Read review
“Crowne floor access is amazing.”
788micb, 21 Feb 2017 | Read review
“Indulge - book a Club Floor room.”
L3585KTmarkr, 21 Nov 2016 | Read review
“higher the better as your view will be nicer”
207marlenaa, 18 Nov 2016 | Read review
“Try and meet Ricardo, he makes the experience so much better.”
AnaGarza, 12 Nov 2016 | Read review
5 of 5