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Crowne Plaza Guangzhou City Centre

Hotels.comUS$ 107*
View Deal
#12 of 3,408 Hotels in Guangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 142*
US$ 107*
US$ 142*
US$ 107*
US$ 142*
US$ 107*
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Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre
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518 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Shanghai
Reviewed 3 days ago NEW

I had a rough start even before arriving: I had reserved a 4 rooms using IHG app and although the system showed no problem, I was contacted by the staff telling me they needed a downpayment if I wanted to keep the reservations. I tried several times but the their payment platform was not working. I had to transfer from...

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Helpful?
Thank SinoPablo
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear SinoPablo, I really appreciate you taking the time to to share your detailed account of the stay. It is good that the staff was able to resolve your problems so well and effectively, however I understand that these problems cause unnecessary stress and you should not experience them in the first place. I will brief all the details with...

Bengaluru, India
HOTEL’S FAVOURITE REVIEW
Reviewed 16 July 2016

Located right in the heart of the city, with shopping areas within close proximity, the hotel provided a great experience overall. The staff are friendly and do their best to ensure your stay in Guangzhou is one of convenience. The rooms are very spacious and the bathtub in the bathroom is to die for! The breakfast spread is another point...

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Helpful?
Thank richasarma
About Hotel's Favourite Review
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear richasarma, Thank you for your delightful comments! At Crowne Plaza Guangzhou City Centre, we continuously thrive to give you the best experience. We are very pleased to know that you found our location convenient, our staff friendly, and the facilities in the room and bathrooms enjoyable. We also ensure that our breakfast menu is suited to the needs of...

Nairobi, Kenya
Reviewed 5 days ago NEWvia mobile

An amazing experience, with great service, spacious rooms and very friendly staff always looking to help out. The breakfast is out of this world with such a massive selection of foods and different cuisines. Two thumps up!

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Helpful?
Thank Darshil S
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Darshil S, It is so great to get such amazing feedback about our breakfast. I will pass on to the Chef your "out of this world" comment he will be pleased to hear. As we strive to make you feel like home away from home, we look forward to welcoming you back anytime you need to visit Guangzhou. Feel...

Atlanta, Georgia
Reviewed 5 days ago NEW

I've stayed at this hotel several times and it never disappoints. I was here for business and as a Spire Elite got upgraded to Club level which was fantastic. Leticia Garcia in the Club lounge remembered me from my last visit which is always great being recognized as a repeat customer. In addition had some challenges having a cab driver...

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Helpful?
Thank septsuz
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear septsuz, Thank you for taking the time to offer your great feedback. I will be sure to pass on your kind remarks to Leticia and the Concierge team and Ivan. Ivan is one of our absolute Super Stars. We will be so pleased to have the wonderful opportunity to welcome yo back to the Crowne Plaza Guangzhou City Centre....

Hemel Hempstead, United Kingdom
Reviewed 6 days ago NEWvia mobile

Great hotel for city centre, staff were all very helpful and friendly. Room was very clean excellent amenities, stayed on club floor. As always the bed and pillows allow for an excellent nights sleep. Breakfast was good but they were a bit slow to replace some of the food. Overall could not fault this hotel.

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Helpful?
Thank Daveturner21
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Davidturner21, It is so wonderful to receive your great feedback especially regarding the staff and the room. My apologies that the breakfast was slow to replenish and I will bring this to the attention of the kitchen team to follow this closely to improve. On behalf of the team we look forward to the opportunity to welcome you back....

Australia
Reviewed 1 week ago NEW

stayed here for the Canton Fair for 6 nights. Great hotel , though some of the rooms are a little dated. The breakfast here is fantastic and the selection of food covers both western and eastern tastes :-) Wonderful staff look after your every need. Rooms are big and clean and good value for money. would stay here again

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Helpful?
Thank Fernandez1960
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Fernandez, Thank you for choosing Crowne Plaza Guangzhou City Centre as your hotel of choice during Canton Fair. I am so pleased to hear that you thought the breakfast and staff were so impressive. We look forward to welcoming you back on your next Guangzhou visit. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Hong Kong, China
Reviewed 2 weeks ago

Stayed at this property during the Canton Fair. Good service throughout the hotel. Got upgraded to a Superior Room thanks to my Gold Card status. The buffet breakfast is ample, fresh and good quality. Their bus service to and from the Canton Fair was efficient and did the trick. Only minor complaint was the bathroom shower stall. There was black...

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Helpful?
Thank Steve_Mark2013
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Steve_Mark, Thank you for your comments about your stay with us during Canton Fair. I am glad you enjoyed the breakfast and found the shuttle service so convenient. I apologize that there was an issue with your shower and I will pass on your feedback to our housekeeping team and ask them to check this and make sure this...

Melbourne, Australia
Reviewed 2 weeks ago

The Crowne Plaza is a lovely hotel, very clean, great location and excellent staff. Our luggage was lost by our airline, and the hotel concierge helped us by contacting the airport each day to help locate the luggage. We upgraded our package to include Club membership, and so we were able to have a buffet breakfast each day. Im so...

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Helpful?
Thank UnbusymeNat
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear UnbusymeNat, Thank you for taking the time to offer your detailed review of your stay. I am so pleased to hear that you were so impressed by so many aspects of your stay. The Club Lounge Manager from Spain you mentioned is Leticia. I will be sure to pass on your kind words to her, so will be so...

Guangzhou, China
Reviewed 3 weeks ago

People very friendly and great hospitality. Leti and Marta very detail oriented. The breakfast is one the best I ever had. Matin and Samy are great!! I strongly recommend this Hotel, it is well located at one the best areas for having a walk at night an enjoy some good dinner.

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Helpful?
Thank rodalcalde
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear rodalcalde, Thank you for taking the time to offer your great feedback. Wow, that is great to hear that is the best breakfast you've ever had! I am so happy that you were so impressed by the hospitality and service from Leti, Marta, Martin and Samy. I will be sure to pass on your kind comment to them and...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Room is big and all staffs is friendly and very good service by Mr Hysan. He upgrade the room for me, very good. I will come stay at Crowne Plaza every time i come to Guangzhou. But internet is a bit poor.

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Helpful?
Thank alimohammed23089
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear alimohammed23089, Thank you for your great comment about the hospitality of Hysan and I am pleased to hear you enjoyed your stay. My apologies about the wifi connection, for your next stay please contact our Duty Manager and we will be happy to arrange a router to the room to improve the signal strength. Looking forward to welcoming you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 

Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 6,656 - ₹ 16,805 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou
Hotel Style:
#10 Romantic Hotel in Guangzhou
#11 Business Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#48 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Guangzhou City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Guangzhou City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regular are pefect.....you will not regreat”
rodalcalde, 2 May 2017 | Read review
“great hotel”
fashh, 26 Apr 2017 | Read review
“I stayed at higher floor which was quite and off course excellent room service.”
lubna66, 28 Mar 2017 | Read review
“Crowne floor access is amazing.”
788micb, 21 Feb 2017 | Read review
“Indulge - book a Club Floor room.”
L3585KTmarkr, 21 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 107* /night
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CrownePlaza.comUS$ 107
Booking.comUS$ 107
HotelQuicklyUS$ 142
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Prices are for 1 room, 2 adults
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