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Very good high class hotel. The breakfast is very tasty with hundreds of choices and the evening lounge is amazing with cocktails. The city view was amazing. The check in was nice and had gotten pre upgraded to executive suite. I always stay at this...More
Travelled here late September and stayed 10 days. When staying this long you get past the good things and start finding things that annoy - but not here.
Firstly staff on check in and all throughout my time were excellent. Never heard a nasty word...More
1 Thank Peter L
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 4 October 2017
Dear Peter L,
What a great and thorough review of your 10 day stay. Thank you, we truly appreciate your valuable feedback. On behalf of the entire team at Crowne Plaza Guangzhou City Centre, we look forward to welcoming you back.
I am a regular business visitor to Guangzhou and have always stayed at Crowne Plaza Guangzhou City Centre. The rooms here are spacious, especially the Deluxe rooms with a separate sitting area. The staff is helpful and courteous. The breakfast buffet is good, and so...More
An excellent choice and friendly Sutff and very kind
Breakfast has wide selection which meet different type of food
Room service excellent
Location is great
Has Happy hour at floor 56 with nice collection of snacks and drinks
Premium room. For highly recommended chain I was disappointed. I had black mould around the air conditioning unit, the room had a funny smell, there was a rip in one of my pillow cases one night, the remote was held together by tape and the...More
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 1 week ago
Thank you for your feedback. I am sorry to hear that you stay with us was not pleasant this time. The following departments has been informed and we hope you could give us another chance to prove you that Crowne Plaza Guangzhou City...More