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The Westin Pazhou

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#6 of 3,385 Hotels in Guangzhou
Certificate of Excellence
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The Westin Pazhou
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343 Reviews from our TripAdvisor Community

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Showing 216: English reviews
New York City, New York
Reviewed 3 November 2016

Totally recommend to choose this hotel if you attend to the fair. The best Lounge Club , great food, nice and friendly staff willing to help you with anything. David prepared delicious food, Natalia surprised us with homemade Sangria and Caipirinia , totally made our stay! Special thanks to all the lovely ladies in the Lounge.

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Helpful?
Thank miki406
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear miki406, Thank you very much for your kind words and recognition. It’s glad to know you’ve enjoyed your stay at The Westin Pazhou, especially our Executive Club. Hopefully we will have more opportunities to make your stay during your trip and bring you more renewal Westin experience. Sincerely look forward to welcoming you back soon!

Reviewed 2 November 2016 via mobile

Very nice buffet breakfast and excellent service. Fair prices, considering the time of the year. Staff are very friendly and very helpful. I will highly recommend to anyone of my friends who will be coming over in future 🔮

Review collected in partnership with 单个酒店
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Helpful?
Thank k_samaro
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear k_samaro, Thank you for taking time to review The Westin Pazhou. It's our pleasure to offer you great food and attentive services during your business trip to the Canton Fair. Your compliments will definitely encourage us to constantly improve every aspects of hotel services to valuable guests like you. We sincerely look forward to seeing you again and your...

Reviewed 1 November 2016

This hotel is extremely convenient to the Canton Fairgrounds, with a connecting walkway between the hotel and the Fair buildings. For the first time, the Westin shuttle actually picked up at a reasonable time in the mornings, although it was unavailable at days end. The business lounge is very comfortable and well stocked, although during the Canton Fair very difficult...

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Helpful?
Thank SmithGirls
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear SmithGirls, Thank you for staying with us during the 120th Canton Fair. The Westin Pazhou enjoys enviable position of being the only hotel with direct access to the Canton Fair Complex. At the same time, it's our honor to know you have enjoyed our rooms, Executive Lounge and attentive services. Hopefully we did offer you great convenience and help...

Reviewed 1 November 2016 via mobile

This is the best hotel to visit de fair , have a private bridge to go to the fair . The Personal are great . the 40th floor is excelent to relax after fair and change the usual food to some occidental style . We love tortilla . Thanks natalia and david to fill like we were at home .

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Helpful?
Thank Pablo R
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Pablo R, It is truly our honor to have you staying at The Westin Pazhou during this Canton Fair. Your recognition towards our direct access to the Canton Fair, as well as excellent services and food at our Executive Lounge, truly encourage all the hotel staffs to consistently improve ourselves for valuable guests like you. Hope you always find...

Surabaya, Indonesia
Reviewed 1 November 2016

The hotel is very close to the Canton Fair which is held every year. There is connecting floor on 3rd floor to the exhibition. That's why the hotel rate is highly increase during the fair. The room is ok but the lobby is too crowded and the staffs look so tired. Breakfast is standard, nothing special.

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Helpful?
Thank Suriadi C
Fiona F, Manager at The Westin Pazhou, responded to this review

Thank you very much for your kind words and recognition. We are happy to know that you’ve enjoyed your stay at The Westin Pazhou, especially our seamless skywalk to the Canton Fair Complex, which provides great convenience to business travelers like you. At the same time, we really appreciate your suggestions regarding our lobby and breakfast. Your opinions are significant...

Reviewed 1 November 2016

A big thank you to manager Marco & his team. Especially chef David & ever attentive & lovely Natelia. Nothing is ever a probelm. Special meals & catering was excellent (again) & makes staying here like being at home. Only problem is eating too much of the excellent food David prepares freh daily. Cant wait until next visit.

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Helpful?
Thank Roni P
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Roni P, Thank you for staying at The Westin Pazhou and taking time to share your reviews. It is great pleasure to know that we have made your stay feel like home and provide you excellent catering experience. And your compliments towards Marco, Chef Dvid, and Natalia will definitely encourage our hotel staffs to constantly improve our services to...

Reviewed 31 October 2016

I've been staying at this property for the last 4 visits to the Canton Fair. The prices skyrocket during conventions, and make it prohibitive for a large percentage of visitors to Guangzhou. However, if you're like me, and have a lot of SPG Points including SPG Platinum status, this property is well worth the 10k Starpoints per night. With the...

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Helpful?
Thank Lawrence L
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear MaxLane, Welcome back again to The Westin Pazhou during the Canton Fair! Thank you for taking time to share your stay with us, especially the sincere suggestions. It is such an honor to know our convenience to the Canton Fair Complex as well as the delicacies at our restaurants have brought your business trip more comfort and renewal. Besides,...

Shenzhen, China
Reviewed 28 October 2016 via mobile

When standing in front of the lobby, expect to be pestered with illigal drivers offering to drive you. The concierge, obviously being paid off, allows and encourages this. I complained to the head of concierge, and he got angry, and told me to "get out of here". I am the guest, not that shady illigal pushy touchy driver. Don't disrespect...

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Helpful?
Thank Yosef N
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Yosef N, Thank you very much for choosing The Westin Pazhou and kindly sharing your stay with us. We are sorry to learn that we have failed in meeting your expectations in concierge service and brought you uncomfortable experience during your trip. Your opinions are highly important for us to improve, therefore we've already started to investigate into this...

New York City, New York
Reviewed 27 October 2016

I been coming several times to this Property I have many choices in town , but the warmth the personal attention and care from the employees is wonderful That's Why I keep coming back and recommend this Hotel , Special Thanks to Natalia , David And Sasaki

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Helpful?
Thank nat3171
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear nat3171, Thank you for staying with us again and taking time to share your experience at The Westin Pazhou. We understand that a renewal experience is crucial and we've gone extra steps to bring you warmth and personal services as you mentioned. And your compliment regarding our professional services at the Executive lounge truly brought us encouragement to constantly...

Tel Aviv District, Israel
Reviewed 22 October 2016 via mobile

Room was huge with a king sized bed, assortment of pillows, a full bath, a separate shower and a large wardrobe. The spa is excellent but expensive. The gym is well equipped with a full sized pool. The breakfast buffet is excellent and the dinner buffet looked good as well. The only problem is that had to pay full price...

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Helpful?
Thank Anya E
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Anya E, Thank you for staying at The Westin Pazhou and taking time to share your experience with us. We understand that a good sleep experience is essential and we have gone the extra step to offer full selection of pillows and well-equipped amenities to bring you a restorative stay as you mentioned. And we really appreciate your compliments...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 7,595 - ₹ 38,367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#78 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pazhou staff and other travellers.
1 question
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Los Angeles, California

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Questions? Get answers from The Westin Pazhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Try to get a room that faces the city as the other side is essentially a slum”
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“Enjoy the best view from top Level rooms!”
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“Views on the higher floors were amazing!”
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