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The Westin Pazhou

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#8 of 3,396 Hotels in Guangzhou
Certificate of Excellence
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The Westin Pazhou
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368 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Pazhou
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Showing 233: English reviews
Petaling Jaya, Malaysia
Reviewed 2 weeks ago via mobile

My stay at The Westin was unexpectedly good as the room was hugeeee and clean! I love the bathroom area where it was made easy for getting ready anytime, anyday. A first for anything in china :D their breakfast spread is amazingly good and service is always top notch. Kudos!

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Helpful?
Thank JaeK88
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear JaeK88, We are thrilled to know that our spacious room and rich breakfast have exceeded your expectations. It is our greatest pleasure to make your every visit a renewal. We sincerely look forward to welcoming you back again and hearing more amazing experience at The Westin Pazhou from you!

Singapore, Singapore
Reviewed 2 weeks ago

Stayed here during China international furniture fair. Expensive but very convenient. There's a bridge that joins straight to the fair. Stayed in a room on the executive floor so got to use the lounge. They do a great spread for dinner.

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Helpful?
Thank Neilmtl
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Neilmtl, Thank you for staying with us during Furniture Fair! The Westin Pazhou enjoys enviable position of being the only hotel with direct access to the Canton Fair Complex. It is absolutely our honor to know that the seamless sky walk did offer you great convenience and helped you work well. Your compliment regarding our executive club will also...

Limassol
Reviewed 2 weeks ago

Room temperature could not be reduced below 19C . This was very disappointment at night time . .The buffet is very expensive and not big choice for European people . Very close to the Fair ground . Very good swimming pool . It is not best choice if you do not visit the fair . Overall 5stars hotel .

Review collected in partnership with this hotel
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Helpful?
Thank K273DWrobertl
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear guest, Thank you very much for your kind words and recognition to The Westin Pazhou. We are glad to know you enjoyed our direct access to the Canton Fair Complex and indoor heated pool. At the same time, your feedback regarding room temperature and buffet gave us valuable information that we could share with hotel management team and constantly...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed at Sheraton in Tianhe district before moving to Westin PaZhou. What a vast difference! Westin PaZhou staff are just unfriendly and not smiley and they are not that busy . Note: room has mold smell as well!

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Helpful?
Thank taszz
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear taszz, Thank you for choosing The Westin Pazhou and taking time to share your feedback with us. We feel very sorry to learn that we have failed in meeting your expectations in our service attitude and guest room conditions. Your comment is highly important for us to know exactly how we can improve for your future stays. Our hotel...

Cambridge, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here due to attending an exhibition down the road. The whole area is exhibition halls and there is a multitude of hotels to choose from. The Westin is a good place to stay with excellent facilities and rooms. Mine on the 22 floor had panoramic views over down town... when the smog lifted at least! Breakfast had a vast...

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Helpful?
Thank Nathan N
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Nathan N, Thank you for your recognition and compliment for The Westin Pazhou. As the only hotel with direct access to the Canton Fair Complex, we are committed to enhance your Westin experience in every aspect to valuable guests like you, especially business travelers. At the same time, your feedback towards surrounding restaurants is highly appreciated, and it is...

Newport Beach, California
Reviewed 4 weeks ago

By far the best value and service in southern China. Located on campus of Canton Fair it can get really busy sometimes but staff and facility more than a match for big crowds and large groups. There is always quality food and friendly staff to assist.

Review collected in partnership with this hotel
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Helpful?
Thank wheelernodealer
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear wheelernodealer, We are thrilled to learn that you had a great stay at The Westin Pazhou. Your recognition brings inexpressible delight to us when you mentioned our hotel as the BEST hotel in Guangzhou. It is our honor to offer you comfort and convenience during your stay. We do appreciate the time you spent to share your experience with...

Mumbai
Reviewed 4 weeks ago

Dear Manager, I am writing this letter to express my gratitude and thankfulness towards your Chief Concierge Manager Victor Sun. I am very happy with your hotel Westin Pazhou due to the very helpful and kind staff of your hotel. On the 22nd of February I came to Guangzhou for an exhibition and business to attend to. As soon as...

Review collected in partnership with this hotel
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Helpful?
1Thank Dipesh p
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Dipesh p, Thank you for choosing The Wesin Pazhou and taking time to share your stay with us, especially attentive services of our concierge. It is such an honor to know that we ahve provided you helpful supports and great care during your trip. Your compliment towards Victor must be a great encouragement for us to constantly deliver upscale...

Brisbane, Australia
Reviewed 5 weeks ago via mobile

This is the 2nd time at this hotel this time I'm more than impressed by everything the staff, quality of food ,gym . These would have to be the most comfy beds in China nothing is to much drama for the staff. May I suggest pay the extra for the executive lounge it's worth it's wait in gold for a...

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Helpful?
Thank skinnyb1408
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear skinnyb1408, Thank you for staying at The Westin Pazhou again and taking time to share your experience with us on Tripadvisor. It is our greatest pleasure to know that the award-winning Heavenly Bed has given you a superior night's rest and bring you renewal. And we're also honor to hear your compliments towards our Executive Lounge and attentive services....

Reviewed 12 March 2017 via mobile

Has been here for a night and can say it is nice here. Busy outside for the exhibition and hotel is full, but still they know how to handle a flood of costumer and are good prepared. Stay was good and the buffet was really beautiful , they quickly refill and very helpful for special orders. But this already well...

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Helpful?
Thank Christian G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Christian G, Thank you for being a big fan of Westin and choosing The Westin Pazhou this time! We are thrilled to know that you had a comfortable stay and enjoyed a lovely buffet with us. We sincerely look forward to seeing you again and bring you more renewal Westin experience!

Bratislava, Slovakia
Reviewed 7 March 2017

Came for about 5 nights as SPG platinum member. Airport pick up worked fine as well as the Check-In procedure. Upgrade available as per my member benefits. Room very nice and modern. Bed is amazing as always in Westin. Will for sure be back. Really nice place.

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Helpful?
Thank DomenicArnz
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear DomenicArnz, Thank you for choosing The Westin Pazhou and taking time to rate us on Tripadvisor. It is our honored to know that you, our platinum member, have enjoyed your stay. We really appreciate your kind recognition to our limosine service, efficient check-in, spacious room and amazing Heavenly Bed. It will be a great encouragement for us to constantly...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 7,818 - ₹ 42,149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#7 Spa Hotel in Guangzhou
#8 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#79 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pazhou staff and other travellers.
1 question
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Los Angeles, California

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The light is not enough and not comfortable. ”
Haowang2, 24 Apr 2017 | Read review
“The views of the river are something you can't avoid to have”
have4all, 1 Mar 2017 | Read review
“High corner rooms gives magnificent view of the surroundings”
syw63, 26 Feb 2017 | Read review
“Try to get a room that faces the city as the other side is essentially a slum”
M4916XQmichaelb, 8 Jan 2017 | Read review
“Enjoy the best view from top Level rooms!”
hst20162016, 28 Dec 2016 | Read review
5 of 5