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Hilton Guangzhou Baiyun Hotel

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#27 of 3,386 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Baiyun Hotel
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374 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Guangzhou Baiyun Hotel
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Showing 240: English reviews
New Jersey
Reviewed 22 October 2015

Conveniently located. 20 minutes to airport if no traffic jam. Friendly staff. Reasonable price. Very good buffet. It is built in the new district, so less people and fresher air. Plenty of shopping around.

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Helpful?
1Thank Herbert L
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear HerbertL Thank you very much for staying with us. I also would like to thank you for sharing your feedback on tripadvisor. Am happy to see you enjoyed your visit and that we managed to provide you with a pleasant stay. We would be very happy if you visit us again in the near future and will be glad...

Reviewed 21 October 2015 via mobile

I stay in hotels all over the world. Stayed here for the Canton fair and must say that it was extremely pleasant. All the staff really helpful and professional. I used all the facilities. Special thanks must go out to Webber, Alisa and Nigel in particular. I am definitely going back and have no hesitation in recommending to others

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Helpful?
1Thank Lee G
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Lee G Thank you so much for having chosen us for your visit to the Canton Fair. Great to see you enjoyed your stay and that we were able to provide you with a pleasant time. I will share your comments with Webber, Alisa and Nigel to thank them for delivering great service. The team and are looking forward...

Reviewed 19 October 2015 via mobile

A really friendly, helpful and professional hotel. The lobby is beautiful. The breakfast has something for everyone. We are vegetarian so it was mostly continental breakfast but others could enjoy noodles! I would have eaten it if it was vegetables stock. Anyway we had an executive room with access to the lounge which is totally worth it, drinks available all...

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Helpful?
Thank A A
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear A A Thank you so much for having stayed with us during your visit to the Canton Fair. Its grea to see you liked it here and that we made you stay pleasant. We will make sure to offer some vegetarian choices as well, for your future visits. I will also share you positive feedback with our Front Office...

Reviewed 19 October 2015

We stay in October and come to visit Canton Fair. From hotel to Fair took us 30 min.Excellent service, very kind staff and we loved breakfast. On our next trip definitely will stay in Hilton. EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT

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Helpful?
Thank moq m
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear moq m Thank you so much for your kind praise and also for having stayed with us during the Canton Fair! The team and I are very glad to know you enjoyed your visit and will do our best to strive for excellence. Thank you again and We look forward to welcoming you back here in the future. Best...

Guangzhou, China
Reviewed 18 October 2015

This was the first time I stayed at this hotel, usually stayed at the Marriott. The staff was friend and courteous especially in the Executive lounge. Restaurant was excellent. I loved the outdoor beer garden. I will stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank George W
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear George W Thank you very much for having tried our hotel this time. I am glad you liked it and plan to stay with us again. Thank you so much for your feedback and for sharing your praise here. We will do our best to ensure you will have many more pleasant stays with us. Thanks again and safe...

Toronto, Canada
Reviewed 13 October 2015

We spent a week in this hotel while we visited Guangzhou on the first week of October. It supposed to be a high season in China due to the national day holiday in China. Unlike the other five stars hotels in the city, they did not raise the price too much. I guess because they are located a bit far...

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Helpful?
Thank Siu G
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Siu G Thank you so much for your kind words about your recent stay. The team and I hope that your mum has well recovered form her injury by now. Am glad to see that you were happy with the assistance by the team, lead by our Front Office Manager, Alpha. In fact I was also following this closely...

Vancouver, Canada
Reviewed 29 September 2015

overall the amenities are very clean and fancy. Breakfast experience was terrible. Food is average, but what's more disappointing are staff attitude: they all look very upset and tired. Huge contradiction to the reception staff who are well trained and polite.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Qiong W
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Qiong W Thanks for staying with us and for sharing your feedback. I am very sorry that we failed to deliver a great breakfast experience during your stay and you found our team to appear tired. I do apologies for this and will speak with our team to improve this. Please feel free to reach out to me directly...

Medford, Oregon
Reviewed 21 September 2015

Visited on business , booked this hotel as business associate recommended. Check in was very quick and they acknowledged me as Hilton member. Room was very spacious- everything spotless. Bed was just comfy- just firm enough for good sleep, but not too mushy. Shower very strong spray and very hot. I hardly watched the TV as the internet connection was...

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Helpful?
1Thank Stephen L S
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear sls_medford Thank you for having been out guest! I also would like to express my appreciation for sharing your praise on this forum. Really good to see that our team provided you with a pleasant stay and that you enjoyed our facilities. I will share your comments with our team as well in order to further encourage them to...

Melbourne, Australia
Reviewed 15 September 2015 via mobile

Stayed here for three nights in total and we had two rooms. We both were allocated a room facing a car park this time. I gotta say that wasn't that great. Felt trapped. The rooms were upto par as you would expect in a 5 star. Internet was slow and what annoyed me most was we had to pay for...

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Helpful?
Thank Randolf W
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Randolf W Thank you very much for having been our guests. Please accept my apologies that the room you received was not as expected. We will make sure to provide you with a better view in the future. Please let me know directly if you return so that we can make sure to arrange this accordingly. We do offer...

Reviewed 21 August 2015 via mobile

I and My family has been here for 2x one night check in. We love the place and even around the hotel very convenient to the malls. And special because of the mountain view. Bit far from the metro station but it's worth it to visit. We love the food especially the tea set and their buffet. Surely we will...

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Helpful?
Thank Marizel L
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Marizel L Thank you for having chosen us for your family visit in August. Great to see you enjoyed our hotel and service and that you plan to return to us. Please, feel free to reach out directly to me for any assistance or future reservations. The team and I will be glad to welcome you back here and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 

Additional Information about Hilton Guangzhou Baiyun Hotel

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 3,865 - ₹ 16,442 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Ctrip TA, Agoda and Priceline so you can book your Hilton Guangzhou Baiyun Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#65 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Baiyun Hotel staff and other travellers.
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Questions? Get answers from Hilton Guangzhou Baiyun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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