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Hilton Guangzhou Baiyun Hotel

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#27 of 3,385 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Baiyun Hotel
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374 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Guangzhou Baiyun Hotel
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Showing 240: English reviews
Kayseri Province, Turkey
Reviewed 5 May 2015

I stayed hotel in april 2015 for canton fair. hotel is good condition also room clean and comfortable and staff can speak English. breakfast was very rich and good for europe people. There is a Turkish Cheff in restaurant I cant remember his name but he is very lovely and helpful for visitors. there is free wifi in hotel. hotel...

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Helpful?
3Thank ahmetcemi
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear ahmetcemi Thank you for staying with us during the last Canton Fair. I am happy to see you had a good stay and am also pleased that Sertac, our chef, has taken good care of you. I have shared your nice feedback with him already and he is looking forward to welcoming you back. As for the pricing, we...

Reviewed 4 May 2015 via mobile

I stayed at the Hilton Guangzhou Baiyun Hotel during my last visit to Canton Fair. I really enjoyed my stay. The hotel provided shuttle buses to Pazhou area and I also utilized the metro. The rooms were clean and very comfortable. The breakfast offerings were good and I enjoyed the executive lounge each night of my stay. The hotel is...

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3Thank Frank P
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear franktified Thank you very much for having stayed with us and for sharing your nice comments with fellow travelers on this forum. Great to see you enjoyed your stay with us and also had the chance to pamper yourself in the Gym and our Spa despite a busy Canton Fair schedule. I hope if was a successful trip for...

Durham, North Carolina
Reviewed 30 April 2015

This is a beautiful Hilton property, but the service is unacceptable both for the brand and the price. The concierge staff consistently said "no" to even the most basic requests. For example, I asked for recommendations to do something different on my one day off from work, like take a cooking class or go on a walking tour: the answer...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank EllenLM
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear EllenLM Thank you for staying with us and for sharing your experience here. I am very sorry to see that despite the positive feedback about our facilities, we failed to meet your exceptions. I do apologize for this and am sorry that I was not able to meet you personally to assist with any of your needs. Your feedback...

Tel Aviv, Israel
Reviewed 28 April 2015

We have stayed at the Hilton Bayun hotel in Guangzhou for business two periods in April. As a Hilton hotel you could not expect less then the room standard and the hotel facilities, they are all in good-very good level and will give you some "western feeling" away from home. The hotel manager Andy a lovely Gerrman guy is anywhere...

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Helpful?
1Thank Roni O
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Roni O Thank you so much for your stay with us and for your very nice review of your time here. I am glad you had a good time and were fully satisfied with our services and facilities. We continuously strive to further improve our service and offerings and will never be ‘done’. Therefore, training is a big part...

Philadelphia, Pennsylvania
Reviewed 23 April 2015

Located in the redeveloped area of the old Guangzhou airport, this is a decent hotel, with typical Chinese market 5-star amenities, and a generally friendly staff. Not exceptional, but not bad in any area, except one: The 100RMB/day charge for internet. Yes, there's free wifi in the public areas, which is why there are people clustered in the lobby and...

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Thank BrioPA
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear BrioPA Thank you very much for staying with us and for sharing your experience. It’s nice to see that overall you were satisfied with your stay. Am sorry that the internet fee marred your otherwise positive stay. We conduct regular market surveys and ensure we are in line with hotels of the same category. As for the location, indeed,...

Lima, Peru
Reviewed 21 April 2015 via mobile

Overall good experience during my visit to the Hilton baiyun mainly to visit the canton fair for two nights. Good accommodations with modern details, good breakfast and good service. Would give more stars but received two uncomfortable treatments during stay, first day the room was not made, I came back from canton fair at 4 pm, leaving at 8 am,...

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Thank WilliamDyer
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear WilliamDyer Thank you for having chosen our hotel for your visit to the Canton fair. I also would like to thank you for your compliment about the accommodation, our breakfast and the team. I am sorry that we missed cleaning your room in a timely fashion during those days. As for the internet, the speed issues is mainly related...

penang
Reviewed 6 April 2015

This is a very nice hotel. I stayed here one night during my recent business trip attending a conference. Staffs are friendly. Nicely decorated but some furnitures appeared old with some scratch marks here and there. My room has the shower area that leaked water to the floor area around the sink when I use more water during shower. Otherwise,...

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Thank tahkhengsoon
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear tahkhengsoon Thanks for having been our guest and sharing your review here. I am glad to see that you had a good stay and enjoyed your visit. We will check on the bathroom doors and fix the leakage issue. As for the pricing, we offer a ‘Best Rate Guarantee’ and suggest you check out our promotional offers on hilton.com....

Dubai, United Arab Emirates
Reviewed 23 March 2015 via mobile

I have stayed at many Hilton's across the world, but this one for sure is one most luxurious one. I love the rooms, spacious and thoughtfully designed with detail. The glass control from bath to living was something new to me and was pleasantly delighted to see. Overall a beautiful experience !

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Thank FBKalra
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear FBKalra Thank you very much for having stayed with us and for sharing your feedback here. Great to see you liked our hotel and that you have enjoyed your time with us. I noticed you visited Tandoor - also one of my favorites in Guangzhou and a great tip for visitors. I do hope you will return to us...

Sheffield, Alabama
Reviewed 7 March 2015

This hotel is beautiful and impressive in a modern way. There is no cozy charm of an old hotel in an old city. The rooms and public areas appear luxurious. The free wi-fi works well but there is a charge for using a cable connection. The breakfast buffet includes many delicious foods, including sushi, cereals, fresh fruits, boiled eggs, bacon,...

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Thank Tom F
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Tom F Thank you for being our guest and for having shared your experience in this forum. I am very glad to see that you very happy with your stay and you enjoyed your time with us. We do offer complimentary internet in all our public areas, restaurants and our Executive Floor rooms as well as for Hilton HHonors...

Newcastle upon Tyne, United Kingdom
Reviewed 21 February 2015

Stayed here for one night we booked 3 rooms. What a great hotel. Staff were excellent and friendly and I really enjoyed my upgrade to a suite. The executive lounge was lovely and quiet and the food in the restaurant was very good. The only negative was the time it took to order food. It took over an hour for...

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1Thank Thebarrs
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Thebarrs Thank you so much for having stayed with us and for sharing your feedback with fellow travelers. Great to see that in general you very very happy and had a good stay. Please accept my apologies for the delay in serving your food, which is very disappointing indeed. I am very sorry and will discuss this with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 

Additional Information about Hilton Guangzhou Baiyun Hotel

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 6,743 - ₹ 16,499 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Ctrip TA, Hotels.com, Agoda and Priceline so you can book your Hilton Guangzhou Baiyun Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#67 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Baiyun Hotel staff and other travellers.
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Questions? Get answers from Hilton Guangzhou Baiyun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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