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Sofitel Guangzhou Sunrich

1,688 reviews
#13 of 3,562 Hotels in Guangzhou
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Traveller (932)
Room & Suite (385)
Dining (77)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“club millesime”(30 reviews)
“bathroom mirror”(11 reviews)
“accor hotels”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,688)Write a Review
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271 - 275 of 1,142 reviews
Reviewed 24 September 2016

The quality of service and the people serving has come down at many a stations within the hotel. The food was never good but it was covered with the welcome back attitude of the team which somehow has fizzled out. Have stayed at this hotel...More

Thank NStar M
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 30 September 2016

Dear NStar M, Bonjour! Thank you very much for your constructive feedback. It is with sincere regret that we note your dissatisfaction with some of our services. At Sofitel, we always strive to provide a superior service experience for every customer but clearly we were...More

Reviewed 23 September 2016

Hotel is located right in Tianhe district of Guangzhou. Location wise, it is just fantastic! Just less than 10mins ride from Guangzhou East station or around 40mins to Baiyun airport. Making it very accessible. Hotel is within 10-15mins walk to Tianhe's (Teen Mall) major shopping...More

Thank Agape10
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 10 October 2016

Dear Agape 10, Bonjour! We sincerely appreciate your amazing words describing our hotel, and thank you very much for your recommendation. We are very pleased to read that you enjoy your stay with us. Our team works very hard to provide luxurious comfort at a...More

Reviewed 22 September 2016

I was in Guangzhou for 10 days and had the great pleasure to stay in the wonderfull Sofitel hotel. The location is excellent. The staff is very friendly and helpfull, that makes your stay an every day pleasure. J'ai eu en particulier le plaisir d'être...More

Thank Jean Luc A
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 10 October 2016

Dear Jean Luc A, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We hope that you have left our hotel with ‘Magnifique Feelings’. We are pleased to read your appreciation of our...More

Reviewed 22 September 2016 via mobile

The hotel is pristine new. The room we booked was spacious and clean. Service was excellent. The door men was helpful to show how to get around Guangzhou city. The stay experience was so good that I commented that the only thing missing was a...More

Thank paul w
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 10 October 2016

Dear paul w, Bonjour! Thank you for your wonderful remarks about our guestroom and facility which has been shared with the team. Our hotel opened five years ago and we try very hard to maintain the hotel in good condition to provide luxurious comfort to...More

Reviewed 19 September 2016

We were in Guangzhou for the week-end of the mid-Autumn festival and we decided to stay at the Sofitel, as friends had suggested us to do. The hotel is immense, and quite close to Guangzhou East Station (trains coming from Hong Kong). The interior design...More

Thank Julien L
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 10 October 2016

Dear Julien L, Bonjour! Thank you very much for your constructive feedback. We were sorry to read your comments concerning the swimming pool and the restaurant’s food. Please be assured that these issues have been reviewed and followed up with the appropriate team members. We...More

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15354555657229
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 129 - US$ 334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#44 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 129 - US$ 334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#44 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (932)
Room & Suite (385)
Dining (77)
Pool & Beach (11)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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testadom
8 January 2018|
Answer
Response from john_gpjm | Reviewed this property |
This was given to me when I email the hotel. Make sure you print it out real BIG as some drivers may have visual impairment! Please drive me to / 请送我去 Hotel Name: Sofitel Guangzhou Sunrich/ 酒店名:广州圣丰索菲特酒店 Hotel Adress: No... More
1
Vote
wancer c
1 November 2017|
AnswerShow all 2 answers
Response from Hazelmenon | Reviewed this property |
You can write in to make requests for the booking of the mtg room. State your reservation ID & request. They are very efficient.
0
Votes
Ali A
26 April 2017|
Answer
Response from dactrader | Reviewed this property |
No halal food there and you'll need to contact the hotel directly for rates
0
Votes
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Room Tips
"Go somewhere else."
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"The higher the better!"
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"most of the rooms are quiet and clean. no worries"
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"Get the club level room. The service and view are out of this world."
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