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Sofitel Guangzhou Sunrich

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#15 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Guangzhou Sunrich
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Guangzhou Sunrich
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Showing 993: English reviews
Helsinki, Finland
Reviewed 3 weeks ago via mobile

I have stated this before and I will do it once more. I don't know many places that reach to the level of total customer service and thereby customer experience that these people at Sofitel do. Everything seems to be a piece of cake for them to fix. Thank you once more, especially all you wonderful people at the 29th...

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Helpful?
Thank Wendu12016
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Wendu12016, Bonjour and thank you for your continuous loyalty and for choosing Sofitel when visiting Guangzhou. We appreciate your kind feedback and photos on TripAdvisor and we have shared your memories with our Club Millésime team. We look forward to welcoming you back soon. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Reviewed 4 weeks ago

We ended up in the prestige suite, complete with executive lounge access. The room was so delicious we didn't really leave. Complimentary afternoon tea was brought to our room, along with a great stash of mini bar action. We spent the evening drinking complimentary black russians and eating tasty treats. snuck in a late checkout at 4pm the next day...

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Helpful?
Thank H N
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear H N, Bonjour! We sincerely appreciate that you took some of your time and share with us your positive feedback on TripAdvisor. We are glad to know that you have enjoyed your Club Millesime benefits including breakfast, afternoon tea, evening wine and Champagne tasting with delicate snacks, tea, coffee and soft drinks. We hope to see you again soon,...

San Isidro
Reviewed 4 weeks ago

A beautiful hotel with an exquisite taste for decoration. After entering the hotel and until my check out, all hotel staffers were always willing to help. Special recognition to Natalie Yuan, who went above and beyond trying to helped me rescheduling my flight to Shanghai. Natalie was smiling all the time, and very efficient.

Review collected in partnership with this hotel
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Helpful?
Thank fonscurb
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear fonscurb, Bonjour! Thank you for your amazing and kind words towards our services and staffs. Your specific recognition towards Natalie Yuan is a great encouragement to her and to the entire Sofitel’s team. It is a recognition which encourage everyone of us to continually work well and every day to make sure that all guests have a memorable experience....

Sydney, Australia
Reviewed 22 March 2017

I will have to say that this was one of my favorite hotels ive been in, the service was top, the food was great and most importantly the cleanliness was excellent. Ive met some of the nicest staff who never said no and were always willing to help especially Alpha. Would highly recommend all to stay at the sofitel, great...

Review collected in partnership with this hotel
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Thank alano60102
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear alano60102, Bonjour! We sincerely appreciate that you took some of your time to provide us your feedback on TripAdvisor. We are happy to hear that our team took good care of you. Your specific recognition to Alpha Ou is a great encouragement to the entire team and herself, and we have shared and celebrated your nice comments with the...

Dongguan, China
Reviewed 22 March 2017

Review collected in partnership with Accorhotels.com
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1Thank 471yuanx
Shanghai, China
Reviewed 22 March 2017

We spent 3 nights in a room on the executive floor which was outstanding. As usual the executive lounge was superb with a fantastic food and beverage offering along with attentive staff. The staff were very attentive as they generally are and we had absolutely no complaints. Restaurants, gym, pool etc are all extremely good and we certainly will be...

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Helpful?
Thank jeremy835
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear jeremy835, Bonjour! Thank you for taking the time to write about your experience when staying at Sofitel Guangzhou Sunrich. We were truly glad to celebrate with Le Club Millésime team your enjoyment. We are pleased to hear your return and our or your Club Millésime entire team are looking forward to better serving you again soon. Sincerely, Mingka Li...

Bogota, Colombia
Reviewed 21 March 2017

We had a great stay in this five star hotel. Easy check in, nice staff and very comfortable room. Internet wifi works very well. I have been in many 5 star hotels in China but this one has the best breakfast I have ever seen in a hotel in China. We didnt use the spa and pool but visited it...

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1Thank msavdie
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear msavdie, Bonjour and thank you for your great words, which we have shared with our entire team. We are glad to know you have a comfortable stay and you enjoyed our 60-meters buffet breakfast. We look forward to welcoming you back to enjoy our swimming pool with the underwater music and the French treatments in SoSpa. Sincerely, Mingka Li...

Brisbane, Australia
Reviewed 21 March 2017

The Luxury Club room was great and the club is a good size and extensive offering of food and drinks with great views towards Canton Tower. Staff were helpful and attentive and spoke good english which helps greatly. Will definitely be back next trip!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank adrianjones2015
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear adrianjones2015, Bonjour! We appreciate your kind words and your review on TripAdvisor. Your satisfaction is our reward. Thank you for your continuously being loyal and we are exciting to hear that you will come back on your next trip. Please contact me h6318-gm2@sofitel.com directly if I could assist for your next booking. Sincerely, Mingka Li Guest Experience Manager Sofitel...

British Columbia, Canada
Reviewed 20 March 2017

A typical 5 star hotel with lots of staff to help you with your stay and many convenient things in the room: iron/board, safe box etc Good: - Housekeeping service was the best. They've paid attention even to the smallest details, such as organizing cables for my devices - Clean rooms, without any funny smells - Knowledgeable and helpful concierge...

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Helpful?
Thank Relentless_explorer
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Relentless_explorer, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich and we welcome all constructive comments, as it helps us to maintain high standards of quality, service and comfort for our guests. As per your comments, we regret about the menu condition which has been fix since then as all...

minnesota
Reviewed 20 March 2017

The hotel was very clean and modern. rooms new and updated and very comfy. I was very happy with my stay there and after a day of visiting factories, happy hour in Club Millesieme was a dream! Thanks to Carmen Zhang for making my check out experience there so easy! Thanks Sofitel!

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Thank hotelgoer
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear hotelgoer, Bonjour! Thank you very much for taking the time to write your experience in our hotel when visiting Guangzhou. It was pleasure to know you had a memorable stay. We appreciate your specific recognition to Carmen Zhang. Your acknowledgment is a great motivation for her and the entire team at Le Club Millésime to continually keep serving our...

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 

Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 8,492 - ₹ 27,032 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou
Hotel Style:
#6 Romantic Hotel in Guangzhou
#6 Business Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#58 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Guangzhou Sunrich staff and other travellers.
8 questions
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Questions? Get answers from Sofitel Guangzhou Sunrich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors give better view”
611riada, 24 Apr 2017 | Read review
“Trying staying in a suite”
Ramintor, 22 Apr 2017 | Read review
“As usual, high floors offer better view.”
iamhere3434, 9 Apr 2017 | Read review
“Top Floor to experience a great view of the city”
bentleysmash, 15 Mar 2017 | Read review
“high room and not near elevator....”
frederico_son, 27 Feb 2017 | Read review
5 of 5