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Sofitel Guangzhou Sunrich

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Room Service
Free Parking
Restaurant
Bar/Lounge
Wheelchair Access
Fitness Centre with Gym / Workout Room
Pool
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
Breakfast Available
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
Reviews & more
1,914Reviews
1,277Photos
20Q+A
100Room tips
Traveller rating
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  • 28
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My husband and I travel to Guangzhou usually twice a year on business and whenever possible stay at the Sofitel Guangzhou Sunrich hotel. It is very common over years that hotels(unless upgraded) get tired, but in the past 5 years we continue to come back to the Sofitel Sunrich an
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 3 days ago
Dear 516kayeh, Bonjour! Thank you for choosing Sofitel Guangzhou Sunrich when visiting Guangzhou. We are glad to know that you and your husband have enjoyed Club Millesime benefits including breakfast, afternoon tea, evening wine and Champagne tasting with delicate snacks, tea, coffee and soft drinks. We are thankful for your particular mention to Club Millesime team member Amy Liu, Allison Cai and Albert Li. It is definitely an encouragement to everyone of us to continually work well and every day to make sure that all guests have a memorable experience. We also appreciate your kind words to describe our hotel location as it is a wise information for other travelers when coming to Guangzhou. We are awaiting for your return to serve you again in 2020. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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This hotel is sensational. The staff are friendly, rooms are spotless. Food great. Pool is awesome. price is great too. A great hotel overall. As an Accor Advantage member it is the best value. I will be back!!
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 5 days ago
Dear Joe D, Bonjour and thank you for your loyalty to be Accorhotels Le Club member and for choosing Sofitel when visiting Guangzhou. We sincerely appreciate that you took some of your time to provide us your feedback on TripAdvisor, and we await the pleasure to welcome you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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I always had a very warm welcome at the hotel , the staffs are very helpful and caring.
On 29th Floor , I always had a very treat.
Albert Li , Icy , cyan also other staffs are really good at their work . Wonderful time at 29th Floor.
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 4 days ago
Dear arunbholah2709, Bonjour! ! We would like to thank you for your positive review and your kind words, which have been shared with Club Millésime team. We are grateful for your recognition to Icy Chen, Club Millésime Manager and her team member Cyan Wu and Albert Li. Such acknowledgment is a great motivation for Club Millésime team and the entire hotel staff to continuously serve our guests Feel Welcome. We are looking forward to being at your service once again when you are coming back to Guangzhou. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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SOFITEL is not only clean but very stylish at the same time....

Also, it has the best hotel staff in Guangzhou. Especially, Lao Gahui ( ERIKA ) @ the front desk in lobby. Very attentive, helpful & in tune with the big picture.

I already wanna go back just to see them!

Love t
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 4 days ago
Dear TLONDONT, Bonjour! Thank you for taking the time to review our hotel. We appreciate your kind words, and positive feedback. It is our commitment and privilege to give the great experience to our guests when away from their home. We thank you for your recognition towards Erica Lai and it is a great extra motivation for herself and also for the hotel entire team to maintain high service standards. We also glad to know you enjoy our indoor swimming pool and 2 on 988 foods. We are looking forward to your next visit whenever your travels bring you back to Guangzhou. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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We stayed in Sofitel before as well and there where always some minor points what’s not reaching the expectations.

Last visit in October this year was really far below and that’s why I decided to write a review on trip Advisor

We had send our complaints / experience to the tea
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 5 days ago
Dear Reinier81, Bonjour! Thank you for taking the time to share your feedback on TripAdvisor. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please allow us to express our apologies once again. Please be assured that your comments are taken seriously, and the hotel Management Team has made the appropriate corrections to smoothen the operations as your kind advices giving us. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you and your company the great hotel experience. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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Comfortable
Professional photo exclusively commissioned by TripAdvisorSofitel Guangzhou Sunrich
The Luxury Room at the Sofitel Guangzhou Sunrich
Professional photo exclusively commissioned by TripAdvisorSofitel Guangzhou Sunrich
The Luxury Room at the Sofitel Guangzhou Sunrich
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Do you offer buffet for dinner in the evening?
Yes they have buffet. Many small restaurants just outside the hotel as well
0 votes
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Do you offer buffet for dinner in the evening?
Considering this kind of hotel standards in China i assume that main restsurant offers buffet dinner formula until 9 pm at least
0 votes
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Hi I have booked room on 18/4 and will check in after visiting Canton Fair, are there any shuttle bus going back to hotel after 5:00pm. And please advice shuttle bus location if available.
Not that I know of. Check concierge
0 votes
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Hello, i am visiting Canton Fair next April, does the hotel have a shuttle or bus to go to the fair and back to the hotel?
Yes it does, works really well, we are going to stay there again as well. Enjoy the fair.
1 vote
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Hello, i am visiting Canton Fair next April, does the hotel have a shuttle or bus to go to the fair and back to the hotel?
Hi there. They did in October last year and there were a lot of people catching them. We decided to get a taxi back on one of the days as we didn't want to wait for the bus - I would suggest finding out where you can catch them from as we wasted quite a bit of time locating the right area to catch them from. If you contact the hotel directly they should be able to tell you what times the buses leave and return, and what is the best way to secure a place this year. Enjoy!
1 vote
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Previous
"The standard rooms are luxurious but the suites are a whole other class and well worth the extra money."
"choose non smoking floor."
"Brilliant presentation and quality "
"the rooms are great but if you can afford an upgrade you will not be dissapointed"
"Suite has the bonus of using Club Millesime - well worth doing."
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PRICE RANGE
US$ 125 - US$ 252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel guangzhou sunrich hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
493
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