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Grand Hyatt Guangzhou

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#11 of 3,376 Hotels in Guangzhou
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Grand Hyatt Guangzhou
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845 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Guangzhou
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Showing 429: English reviews
Toronto
Reviewed 5 January 2011

I think the designers/operators of Grand Hyatt had the best intentions in mind, but their room design, while ultra modern, is just not family friendly, especially for travellers with small kids. Firstly, to go on 2 elevators to get to your room and with the rooms levels below the lobby level is somewhat counter intuitive. We always have to think...

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1Thank AmericanDr
Newcastle - UK
Reviewed 3 January 2011

Before I found the Grand Hyatt I stayed at the Garden Hotel and White Swan. Both of these older hotels are completely stuck in the past and are living on a reputation that they simply don't deserve. The hyatt is better in every respect - service, food, rooms, decor - everything. The staff are some of the most pleasant I...

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1Thank Eatmyshoes
auckland
Reviewed 17 December 2010

Stayed her during the canton fair. Room was very large and well appointed. Location was not that close to fair but hotel provided an excellent shuttle service. Breakfast and dinner were very good. A true luxury hotel. Would stay here again but it was ridiculously expensive over the fair period.

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1Thank specialk23
Hong Kong
Reviewed 6 December 2010

Hotels in Guangzhou have never really impressed. I had high expectations of this brand new hotel but I feel that it is not yet up to the standard normally expected of a Grand Hyatt. On arrival (dropped off by a local in a sedan car), I had one overnight bag plus 4 paper bags and no one offered to help....

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1Thank doobeebaby
Melbourne, Australia
Reviewed 3 December 2010

I recently took my first trip to Guanghou to visit my company located in the HP area. I spent four nights in this lovely hotel. I didn't mind the two elevators and being a single woman was reassured that I was safe. The rooms are divine and I loved the bathroom. I even took photos to show my family at...

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Thank brightonprincess
Venezuela
Reviewed 7 November 2010

Yes, the way to get to room is weird, you must take 2 elevators to get to your room. But sincerely this should be the last of your worries. I've stayed at the Ritz Carlton during trade fair dates, and the elevators take sometimes 10 minutes to get to your floor, at the Hyatt they are very fast . The...

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Thank viptravel52
GUAGH, Manager at Grand Hyatt Guangzhou, responded to this review

Dear Viptravel52, We are deeply appreciated for your great comments and your recommendation. Though the transfer of 2 elevators is not as convenient as in other hotels, it is safer somehow according to our in-house guests’ feedback. Now Hotel is accessible by both Metro Line 3 and 5 at “Zhujiang New Town” Station. 5 mins walk to hotel from entrance...

Singapore
Reviewed 24 October 2010

Stayed here for 2 nights during a visit to Guangzhou. The room was super spacious with modern bath. The deep bathtub was another plus. I had access to the Club lounge for breakfast and evening cocktails and canapes. The hotel is close to Canton Fair (10 mins drive) and to the international airport (30 mins drive). Eating options were plenty...

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Thank SGTravel10
GUAGH, Manager at Grand Hyatt Guangzhou, responded to this review

Dear KunalAjinkya Thank you very much for your comments. Our hotel guest room is designed as boutique hotel in the market which is quite popular among business men. During Canton Fair Period though we’ve got a lot more clients, the whole team still try our effort to keep up the best service quality in town or even better. Hotel is...

Kirkkonummi, Finland
Reviewed 17 October 2010

Excellent hotel at Guangzhou! We stayed at Grand Club King rooms/floor and hotel surpassed our exceptations. Short distance to Canton Fair. Rooms were very hip and cool, huge window between bed and shower. Only complaint could be only appr. one megabit/s Internet speed.

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Thank SuperSamuli
GUAGH, Manager at Grand Hyatt Guangzhou, responded to this review

Dear Super Samuli, Thank you for your great comment. Indeed the trendy guest room is one of the unique selling points of our hotel. Rooms are designed by Peter Remedios with most up to date in-room technical equipments such as ipod docking station. I apologize for the internet problem you came across. We will definitely look into what you' ve...

Singapore
Reviewed 2 September 2010

The hotel is really great, but it takes another 6 - 12 months til this area will be the new centre of Guangzhou. New Townis currently one big construction site. But surely it will be a gem in 2011. For the time being you only can enjoy the hotel. The hotel has all amenities you expect from 5* hotel: excellent...

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Thank Rouwen
GUAGH, Manager at Grand Hyatt Guangzhou, responded to this review

Dear Rouwen I could not thank you enough for these great comments and useful information have been given about our hotel. Hotel area will be a new town in Guangzhou within a short period. Currently the central garden in front of hotel is in process which supposes to be completed soon and there’ll be underground shopping mall with luxury brands...

Shanghai
Reviewed 31 August 2010

I have been visiting Guangzhou for many years, stayed in the Grand Hyatt this time around and was very happy with my stay. I have given it a five rating overall because of it's comparative offering in Guangzhou but to compare to Hong Kong the service still needs tightening up, mainly on the simple things (e.g. missing butter at the...

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Thank wantaword
GUAGH, Manager at Grand Hyatt Guangzhou, responded to this review

Dear Wantaword What a great comment! I need to say that you are not “Picky” at all. Being compared with other high level hotels in Hong Kong gives us a guide to follow up and improve our service accordingly. Those infrastructures around hotel area are still under construction now however the garden in front of hotel supposes to be finished...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 11,526 - ₹ 19,846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#10 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#73 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Guangzhou staff and other travellers.
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Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't stay here With elderly coz bathroom ( Japanese style bath).”
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