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Grand Hyatt Guangzhou

Booking.comUS$ 174*
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#13 of 3,385 Hotels in Guangzhou
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
US$ 204*
US$ 174*
US$ 204*
US$ 174*
US$ 204*
US$ 174*
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Grand Hyatt Guangzhou
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861 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Guangzhou
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Showing 442: English reviews
Singapore, Singapore
Reviewed 3 weeks ago

hotel location is good. close to IFC and many other main businesses. Room is clean and cozy. overall service is good. Breakfast restaurant the staff were not helpful. also it is very confusing inside the restaurant to find right food choice. The bar is very dull. Menu listed drink options were not available and the response is sold off.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ajith Kumar P
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Ajith Kumar P, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. We will share your feedback on hotel restaurant and the bar with the hotel management team to further improve our customer service. Hope that we could have another chance to provide you a superior stay and present you the Hyatt...

London, United Kingdom
Reviewed 3 weeks ago

Third stop on a China Business trip where I stayed all at Hyatt hotels - Beijing, Shanghai, Guangzhou and Shenzhen. The hotel and rooms are on the smaller side for a Grand Hyatt, it definitely still meets the standard of a Hyatt Hotel, but not quiet a Grand in my opinion. Experience wasn't bad, some staff were excellent, others were...

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Helpful?
Thank EuroAsiaJetter
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear EuroAsiaJetter, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. We are delighted to hear that we have met your overall expectation. We will share your feedback with the hotel management team and improve the checkout service, as well as inspire and motivate our staff to deliver exceptional customer service. Once again,...

San Marcos, United States
Reviewed 3 weeks ago

this hotel offers an excellent location with outstanding service and amazing rooms. the staff is very accommodating. the rooms have great design and bathroom is huge with separate tub and rainshower, the café has the best breakfast buffet I have ever experienced. the Club Room offers outstanding food and refreshments throughout the day and night.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank E3660LWsteveng
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear E3660LWsteveng, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service....

Germersheim, Germany
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank edotako59
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Reviewed 4 weeks ago

I have now stayed a number of times at The Grand Hyatt Guangzhou for business and it is always welcoming with very attentive staff. The location is convenient. Happy Hour in the exec lounge is always a good way to unwind after the day's meetings.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jason B
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Jason B, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. Your satisfaction will inspire and motivate our staff to continue to deliver exceptional customer...

Cincinnati, Ohio
Reviewed 17 February 2017

I travel a lot -- mostly within the US but also to Israel and Canada yearly, and some in Europe. And this was one of the best hotel experiences of my life. I came for only four nights to watch four university student and friends from the University of Cincinnati College-Conservatory of Music sing with the Guangzhou Symphony Orchestra. I...

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Helpful?
Thank Douglas D
Reviewed 8 February 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Paul W
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Chicago, Illinois
Reviewed 1 February 2017

Spend a week here in November, 2016 with a small group of friends. We used this as a base for a holiday in the Guangzhou. How the city has changed. Guangzhou how looks like any other Chinese City. Overall the hotel service was very good, up to the Hyatt Standard. The Breakfast was excellent, much better than most. The rooms...

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Helpful?
Thank Franco880
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Franco880, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. We are delighted to hear that our hotel service have met your expectation. We feel sorry if the glass and mirror in the rooms brought your inconvenience, and will share your feedback with the hotel management team. Welcome back and wish we...

Taipei, Taiwan
Reviewed 25 January 2017

Review collected in partnership with Hyatt Hotels
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1Thank Chingyeu
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

United States
Reviewed 16 January 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lincolns569
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Price Range: ₹ 11,193 - ₹ 21,531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Hotels.com, Agoda, Hyatt Hotels Corporation, Expedia and Cheap Tickets so you can book your Grand Hyatt Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Guangzhou staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Early checkout can take a little longer due to communication issues”
 of 5 bubbles EuroAsiaJetter, 3 Mar 2017 | Read review
“The Club level is worth the extra price.”
 of 5 bubbles Labatt, 17 Feb 2017 | Read review
“Rooms are really in a bad situation for a Grand Hyatt brand!”
 of 5 bubbles HADT, 9 Nov 2016 | Read review
“Ask for a high floor for a nice view”
 of 5 bubbles Dojima, 7 Nov 2016 | Read review
“Don't stay here With elderly coz bathroom ( Japanese style bath).”
 of 5 bubbles 698bernien, 28 Oct 2016 | Read review
5 of 5
Booking.com
US$ 174* /night
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Orbitz.comUS$ 174
Ctrip.comUS$ 174
TripAdvisorUS$ 174
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*Disclaimer
Prices are for 1 room, 2 adults
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