We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (118)
Room & Suite (62)
Dining (16)
Overview
  • Excellent52%
  • Very good43%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“taikoo hui”(9 reviews)
“cum dryer”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
Fitness centre
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (134)
Filter reviews
90 results
Traveller rating
49
34
3
1
3
Traveller type
Time of year
LanguageEnglish
More languages
49
34
3
1
3
Show reviews that mention
All reviewstaikoo huibedroom apartmentcum dryerminutes walk to subway stationluxury shoppingyoga roombasic amenitiesstar hotelother hotelslocation is greatwashermallgymbanktianhebusinesschina
FilterEnglish
Updating list...
1 - 5 of 90 reviews
Reviewed 2 weeks ago via mobile

Beautiful apt, the staff are very friendly. The location is next to the mall n easily can find food There’s a convenient store behind the apt, the famous Long queue Heytea is also there..can place order n go up apt to take shower n back...More

Thank vijmrita
Reviewed 24 January 2018 via mobile

Stayed 3d2n with my friend here. Everything in the room went well except for 2 things. First one is the laundry machine. We thought selecting the kind of laundry program (e.g. 40mjn cotton wash, 30minute delicate wash, etc) then pressing start is enough. but it...More

Thank guo_mei_xin
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 24 February 2018

Dear guo_mei_xin, Thank you for taking the time to write this review. It is great to hear that you and your friend enjoyed your stay with us at Ascott Guangzhou. We appreciate your review and the compliments about our service and facilities. We will also...More

Reviewed 6 January 2018

Close to line 3 and TAIKOO HUI, easy to reach other tourist attractions, such as Guangzhou Tower. A lot of restaurants nearby. The quality of breakfast is good, recommended! The room is big, and the bed is comfortable.More

Review collected in partnership with this hotel
Thank Parisjunjun
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 22 January 2018

Dear Parisjunjun Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and also found our location to be ideal for your recent trip. Thank you for sharing your experience and...More

Reviewed 19 July 2017

We were here for three nights and the place offered us what we needed. Staff were friendly, room clean and basic amenities. The room had a washer and detergent which after a long week was really welcome. A better mid-level place. I'll be back again....More

Thank Jartza_Hki
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 9 August 2017

Hi Jartza_Hki, Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. We are happy to note you had a comfortable stay in our spacious and fully-equipped apartment and had found our strategic location to be ideal for...More

Reviewed 7 June 2017 via mobile

Come back to stay at Ascott Guangzhou Tianhe (7-8June 2017) after my last stay a year ago. The apt is getting very old, poorly maintained, old carpet, old furniture and most unacceptable, is poor internet connection. I have to use my own 4 G roaming....More

1  Thank TSS2015
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 20 June 2017

Hi TSS2015 Thank you for your honest feedback. We are truly sorry that your stay experience at our serviced residence was detracted by the overall appearance and layout of our serviced residence. Lamentably, we do acknowledge that this property could do with a sprucing up...More

View more reviews
Best Value Properties in Guangzhou, China
See all 3,585 hotels in GuangzhouSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 128 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 128 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (118)
Room & Suite (62)
Dining (16)
Pool & Beach (5)
Family and Play Areas (1)
Questions & Answers
Get quick answers from Ascott Guangzhou staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Clean Room and Very good Service."
Read review
"Best view on the corner units facing the Tianhe Rd"
Read review
"High floor"
Read review
"We were on 27th Fl. Excellent view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing