We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Madinah

Save
Share
Traveller (209)
Room & Suite (88)
Dining (29)
Overview
  • Excellent51%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“club floor”(6 reviews)
“room service”(20 reviews)
“shuttle service”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Madinah
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Madinah
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (325)
Filter reviews
254 results
Traveller rating
116
73
33
17
15
Traveller type
Time of year
LanguageEnglish
More languages
116
73
33
17
15
Show reviews that mention
All reviewsclub floorroom serviceshuttle serviceholy masjidguest relationsal baikminutes walkingduty managerclean bathroomexcellent hotelhotel is locatedfree wifiwonderful stayprayer timeschecking inreception staff areprayer area
FilterEnglish
Updating list...
1 - 5 of 254 reviews
Reviewed 3 weeks ago via mobile

Totally unprofessional behaviour. I don't care about your great food or the clean place when at the same time you don't know the basics about how to treat and deal with customers. Respect comes first. And to this thing I'm afraid you got a zero.More

Thank Βασιλική Γ
Response from Sadiq I, Manager at Crowne Plaza MadinahResponded 3 weeks ago

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to...More

Hotel's Favourite
Reviewed 28 May 2018

I stayed over the hotel for 24 hours … it was such a comfortable stay. The hotel is located close to the Haram, only few minutes walk to the gate of the haram hall and the shops around it. Certainly it's not a new building,...More

2  Thank Muhammad A
Response from Sadiq I, Manager at Crowne Plaza MadinahResponded 8 June 2018

Dear Mr. Muhammad A, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value...More

Reviewed 9 July 2018 via mobile

Very near to Haram, you can catch first Takbeer (Takbeer-e-Ula) even if you leave your room after Athaan. Friendly staff, very good service, excellent location, good food (breakfast and dinner), rooms and bathrooms are a bit small though from 4/5 star perspective. Becomes very expensive...More

Thank Mazhar T
Response from Sadiq I, Manager at Crowne Plaza MadinahResponded 11 July 2018

Dear Mazhar T, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your...More

Reviewed 25 June 2018

I stayed there for two nights, it was a very convenient and pleasant stay. The hotel location is a plus, it is only a few minutes walk from the Prophet's Mosque, there is also a frequent bus for the ladies part of the Mousqe. The...More

Thank M J
Response from Sadiq I, Manager at Crowne Plaza MadinahResponded 2 July 2018

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your...More

Reviewed 21 June 2018

Just a few minutes walk to masjid. Very helpful front desk staff. I had a last minute change and in a helpless situation the front desk guy accommodated my request. It shows class and quality of Guest services. Our request for a room service order...More

Thank sijkruh
Response from Sadiq I, Manager at Crowne Plaza MadinahResponded 22 June 2018

Dear Mr. Sijkruh, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 98 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Medina
#7 Luxury Hotel in Medina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 98 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Medina
#7 Luxury Hotel in Medina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (209)
Room & Suite (88)
Dining (29)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
nazir1234
16 January 2017|
AnswerShow all 6 answers
Response from aerosid | Reviewed this property |
It is a fair walk to the women's entrance, I recommend you use the free shuttle service. I expect 15 minutes depending on your pace. Your husband and son can wait in the hotel lobby with you for pick up and drop off, the... More
1
Vote
Tasnim V
2 June 2016|
AnswerShow all 2 answers
Response from AL33NA | Reviewed this property |
Yes it drops you off outside main womens entrance and the main gate (gate 25) where the hustle bustle is. However, it only runs x5 times a day and about 15-30mins before prayer. So often I found inside the carpeted areas... More
0
Votes
Room Tips
"luxurious furniture>>> very quite >> goog a/c but needs littel control"
Read review
"Its nice place to stay"
Read review
"so cozy and comfortable n quiet"
Read review
"I enjoyed my stay at this hotel, and would continue to book this hotel whenever i visit Madinah . Riam has..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing