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Madinah Marriott Hotel

Booking.comUS$ 120*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Madinah Marriott Hotel
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Madinah Marriott Hotel
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Showing 84: English reviews
Reviewed 28 June 2016 via mobile

How this hotel is categorized as a 5 star hotel I will never know! Location: 5/10 Room: 5/10 Beds comfort: 6/10 Sleep quality: 5/10 Room service: 1/10 Cleanness: 2/10 Value of price paid for the room: 6/10 Breakfast (Fotor and Sohor): Not included Staff: 6/10 Internet/wifi: 0/10 The hotel feels old, in serious need of renovation for some reason it...

Thank AlAmmari89
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest I would like to thank you for taking the time to share your constructive feedback, I'm delighted to know that the hotel transportation was satisfactory and it was easy for your to reach the grand mosque. We are very sorry for not meeting your expectations, I would like to inform you that the hotel is scheduled for...

Dubai, Dubai, United Arab Emirates
Reviewed 23 June 2016

This Hotel is located like 800 meters from Gate 6 of the Prophet's Mosque (near entrance of Roza-Rasool). Has an amazing location away from the so crowded hotels which face the Haram. The advantage that comes along is of Service, Quality, Professionalism and most importantly greeting attitudes surpasses everything. With all this comes the financial part of being able to...

Thank Faisal K
Houston, Texas
Reviewed 1 June 2016

I stayed there from May-21st to May-24th. The rooms are really old and needs some upgrades. But hotel restaurant service was excellent specifically the Food & Beverage manager Mohamed Sayed was very helpful and provided us exceptional service.

Thank tarrer11
Reviewed 11 May 2016 via mobile

Marriot madinah is located a t a very good place to stay. We were upgraded to a room with a haram view. We could see gunbad e khizra from our window. 24 hur shuttle service is available. Even if you don't want to take shuttle service, masjid e nabwi is maximum 7 minutes walk. Hotel staff is very pleasant. Easy...

Thank Syed Ziad A
Saudi Arabia
Reviewed 21 April 2016

As Marriott loyal reward members, we take every chance to stay at our favorite brand's property and chose to stay at Marriott Madinah for the third time. Our last visit was a year ago. The hotel is in a bad condition and deteriorating. Although the rooms are spotlessly clean, nice breakfast buffet (upgraded since our last visit), and has a...

Thank emeyg
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for your valuable feedback and comments, we will take your comments into consideration when reassessing our services. our hotel is scheduled for renovation including all rooms and public areas of the property. We thank you for your loyalty to Marriott, please accept our apology for any inconvenience might be caused. We are looking forward to...

Langley, Canada
Reviewed 29 March 2016

After a great 4 nights stay at the Marriott Makkah, we arrive at the Marriott Madinah on March 15, 2016. What a difference between these two hotels. Just night and day. Madinah Marriott is so sub standard that this doesn't fall into any category. I don't think I remember staying any hotel such as this anywhere in the world. I'm...

1Thank TQIslam
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Islam I would like to thank you for your feedback and valuable comments, we are very sorry for all inconveniences might be occurred. We will take your comments into our deep consideration to reassess our services and train our staff. once more we thank you very much, please accept our sincere apology. Warmest Regards Mohamed Marzouk

Reviewed 25 March 2016

Medina Marriot has one of the best staff I have seen in my travelling journeys so far. The team at the restaurant where I had my complimentary breakfast was extra sweet, caring and very professional. The manager of the venue along with the waiters were going out of the way to serve us and make our breakfast worthwhile. Additionally, the...

Thank Saadi R
Ottawa, Canada
Reviewed 20 March 2016

I booked this hotel for my mother as she went for Umrah earlier this year. She and my uncle family stayed there and got a very positive response. Shuttle service was available for masjid e Nabwi (Sallalah o Alehy Wassalam). Breakfast was good and room was very spacious.

Thank Ahsan N
Oxford, United Kingdom
Reviewed 16 March 2016

Stayed here during a recent trip to Madinah. It is very close and easy walk to the prophets Mosque (Al-Masjid an-Nabawī) and centrally located for a variety of food outlets and touristy shops / markets. The Reception staff are welcoming, but could do with smiling a bit more, and being a bit more customer focussed. The one outstanding person that...

Thank Khalidoms
Stanger, South Africa
Reviewed 13 March 2016 via mobile

This hotel is about 15 minutes walk to the haram. The shuttle works quite well going to the haram but you have to call when u want to return to the hotel. The hotel is old and this is visible. The service I always received was 5⭐️. Rooms are old and in a need of an upgrade. Beds are old...

Thank moosaeb
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Mossaeb Thank you for your email, we are striving to provide our guests with the best standards. it is good to know that the service was up to your expectations, and the breakfast was pleasant as well as our hosts are smiley, we will work on our transportation service in order to improve, please be notified that the hotel...

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Hotel & Grounds (5)
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11/06/2017 12/06/2017
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  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Madinah Marriott Hotel

Address: King Faisal Street, opposite Madinah Governor Off. | PO Box 25711, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: ₹ 4,331 - ₹ 11,701 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Marriott Hotel 5*
Number of rooms: 150
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Also Known As:
Marriott Medina
Medina Marriott
Madinah Marriott Hotel Al Madinah/Medina
Hotel Style:
#22 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Madinah Marriott Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for views facing Masjid al Nabvi”
cb416, 11 Apr 2017 | Read review
“Higher level haram view”
  • built in sort of walk in wardrobes
  • 10 minute walk but entrance straight to Prophet SAW's tomb
ImranL_13, 23 Feb 2017 | Read review
“Choose corner rooms, like 301 or 401 etc they are bit larger and have a nice view.”
Innonomi, 4 Oct 2016 | Read review
“Try to choose the Rooms that end with 10 like 1010, 210 as they are corner ones with spacious and a great view from the back side.”
FaisalK0, 23 Jun 2016 | Read review
“do choose a room facing the main street, there windows aren't soundproof.”
emeyg, 21 Apr 2016 | Read review
5 of 5
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