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Majlis Grand Mercure Madina

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Traveller (217)
Room & Suite (87)
Dining (30)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent60%
  • Very good22%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“mr waleed”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
5 Star Hotel
The Grand Mercure Madina (ACCORHOTELS group) offers 5-star accommodations overlooking the Prophet Mosque (150 meters), Islam's second holiest site. It features a gym and rooms with free Wi-Fi. Red floor carpets and recessed lighting provide the air conditioned rooms with a warm feel...
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Location and contact
| Central Area, Medina, Saudi Arabia
14 km to Mohammad Bin Abdulaziz Airport
12 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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Traveller rating
133
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133
71
34
15
18
Show reviews that mention
All reviewsmr waleedguest experiencesupportive staffspecial thanksal haramthe hotel managerperfect stayjunior suitecomfortable stayexcellent hotelquad roombreakfast buffetbig roomduty managerprayer arealate checkan upgrade
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1 - 5 of 271 reviews
Reviewed 4 weeks ago

Only location and internet services were good The hotel need to change all carpets , that was not Mercure 5 star hotel , it was 3 or less than 3 star the buffet was spicy and When I ask the chef about it , He...More

Review collected in partnership with Accorhotels.com
Thank omarbinshehab
Response from ABAS E, Guest Relations Manager at Majlis Grand Mercure MadinaResponded 3 weeks ago

Dear Mr. Omarbinshehab Thank you for taking the time to share your review on Trip Advisor following your stay at Majlis Grand Mercure Hotel Holy city of Madinah Your comments were read carefully by our management and we are in the process to change our...More

Reviewed 4 weeks ago via mobile

Booked a 2 day stay from Eid had a excellent experience alhamdulilah. Check in was quick. Rooms are big and have proper 5 star facilities. Used room service and the Biryani was delicious. Wifi is excellent. Numerous shops and restaurants around. Taiba centre and Bin...More

Thank Muhammed777
Response from ABAS E, guest relation at Majlis Grand Mercure MadinaResponded 4 weeks ago

Dear Mr. Mohammed We are thrilled you were pleased with every aspect of your stay with us . Thank you for sharing that from check in to departure, you were overwhelmed with the level of service, hospitality and over experience . All of us look...More

Reviewed 5 weeks ago via mobile

We’ve become regular customers if the Majalis Grand Mercure Hotel in Madinah. This Eid al Fitr, the familiar and friendly face of Mr Waleed Al-Raddadi and the hospitable engagement from Mr Abbas Ismail made the stay at this hotel comfortable and relaxing. We opted for...More

Thank avorajee
Response from ABAS E, Guest Relation at Majlis Grand Mercure MadinaResponded 4 weeks ago

Dear Mr.Avorajee Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that...More

Reviewed 30 May 2018

This is an excellent hotel. The location is excellent. You can see the entrance to the grand mosque from your bedroom window. We had the most efficient, friendly service from our arrival to departure. Check in staff is briiliant, porters are extremely helpful. Rooms are...More

Thank shahied2017
Response from ABAS E, Guest Experience Quality Executive at Majlis Grand Mercure MadinaResponded 30 May 2018

Dear Mr. shahied2017 We are thrilled you were pleased with every aspect of your stay with us! Thank you for sharing that from check in to departure, you were overwhelmed with the level of service, hospitality and over experience . All of us look forward...More

Reviewed 5 May 2018

Hospitality in each side of the hotel Near to haram Easy check in & check out Clean rooms Flexibilty in handling all isuues that you may face Reasonable price comapring to services Different food types are availableMore

Thank Mohamad3326
Response from ABAS E, Guest Experience & Quality Executive at Majlis Grand Mercure MadinaResponded 7 May 2018

Dear Mr. Mohamad3326 Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Airport Transportation
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$ 92 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Medina
#2 Best Value Hotel in Medina
#8 Luxury Hotel in Medina
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 92 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Medina
#2 Best Value Hotel in Medina
#8 Luxury Hotel in Medina
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (217)
Room & Suite (87)
Dining (30)
Business Centre & Event Rooms (4)
Questions & Answers
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hasx
3 March 2018|
AnswerShow all 6 answers
Response from ShoaibShawoo | Reviewed this property |
The triple room that I got had three proper single beds.
1
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KoestoroJR
9 February 2018|
AnswerShow all 4 answers
Response from Medinahlovers | Reviewed this property |
The junior suite is perfect for you You can ask also for extra bed
0
Votes
nemeaeus
15 October 2017|
AnswerShow all 8 answers
Response from avorajee | Reviewed this property |
Hi, certainly the rooms we've had in the hotel have all had kettles and bottles water is provided daily. Additionally, the junior suites have coffee pod machines. I recommend this hotel... in fact I'll be going there... More
1
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