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The hotel is located near the beach (and the port) of sochi as you can go there by feet. The stuff was very polite, the rooms very clean. The breakfast was excellent with an amazing variety of food. There is transportation to and from the...More
I was there for 1 weekend and this hotel is never a 4 stars. Maximum 3.
Old fashioned interior
Strange smell on the floors
Rooms very small... No balcony
Very bad WiFi
Breakfast is like in a canteen, no quality, no finesse
Reception is not...More
Response from CarlsonRezidor, CORPORATE CUSTOMER CARE at Radisson Lazurnaya HotelResponded 3 October 2017
Thank you for your feedback.
We are sorry to read that the conditions of the hotel did not meet your expectations and we would like to apologize if our staff members were not helpful and friendly.
We appreciate you bringing all of these...More
The worst service ever! Even according to Russian standards service people are rude and lazy. Food in the restaurant "See Breeze" are overpriced and dull. Standard Rooms are way too small, pillows are too big and uncomfortable. There are not coffee maker in the rooms...More
Thank Irina G
Response from mbyk0va, Генеральный директор at Radisson Lazurnaya HotelResponded 11 March 2017
Thank you for your review, happy to hear you liked our SPA and pool zone. We are sorry to hear that your experience at Radisson Lazurnaya left unpleasant memories. Would like to inform you, coffee makers are present in all non-standard rooms, black...More
This is a renovated Soviet Style Hotel. Yes, things are now modernised, but somewhat I was not happy. Stayed only for one night in off season, but I felt somewhat treated below par. Even though I am a concierge member of Club Carlson they only...More
We checked in early and they offered us to pamper and rest on the hotel's property beach for sunbath and fresh air before going to our guest room. There we had sunbath and got unbelievable surprise - welcome complimentary juice drinks (glasses) for us. The...More
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