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Barminskaya st., 15, Nizhny Novgorod 603022 Russia
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Traveller (50)
Room & Suite (20)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 17/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 64 hotels in Nizhny Novgorod
Location
Cleanliness
Service
Value
Hotel "SHATO CITY" is comfort, warmth, tranquility, complete privacy and excellent service. We offer you: - stylish and attractively decorated comfortable rooms; - the General atmosphere of warmth and comfort - our guests always note that they feel at home; - caring and friendly staff; - best value for money. You will be pleasantly surprised by a reasonable and affordable price; - availability of a number of additional services: restaurant, cafe with karaoke and PlayStation, Russian bath on firewood, Billiards, sauna with swimming pool, conference room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Adult pool
Plunge pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Billiards
Board games / puzzles
Video game console
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family
Languages Spoken
English, Russian
57Reviews0Q+A3Room tips
Traveller rating
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  • 19
  • 12
  • 7
  • 3
Time of year
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Language
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Most Recent
super faraon wrote a review Mar 2019
1 contribution
hello every body... it's me Jack from london it was first time for me in Russia as a busns.tripe lot of quistions about my time espicially acomedation was.!! my friendes recerved hotel shato city в.в not far from city center not big nomber of mouny got it room good breakfast well done reception nice staff. generally i had good time in good hotel so thanks for all.
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Date of stay: March 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: nice place not far from city center clear and helthy food
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Response from shatocity, Менеджер по обслуживанию клиентов at Hotel SHATO CITY
Responded 18 Mar 2019
Thank you. We welcome you again!
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af5575 wrote a review Feb 2019
Sydney, Australia14 contributions3 helpful votes
This hotel must be usually good enough to stay short period of time. Around 5 minutes by taxi from the train station. 15 to 20 minutes walk to the park, restaurants and cafes. The room was basic but ok, considering rates for stay. Not know meals as we did not have any. It was however in a chaos when we stayed the night FIFA game was on. We needed overnight stay to watch the soccer game. We arrived a little early, so waited for check in. The reception was crowded and after waiting for a while, advised to come back after the game, leaving luggage there. When we were back, the reception was full of people waiting for checking in, more than before. Although staff were trying to make it comfortable to wait, TV was not working and could not watch live games. It took more than one hour to check in. The room had large bed (not that comfy), curtain was shabby, good size bathroom with some basic amenities. The worst part was the electricity turned off every 2 to 15 minutes. Hotel staff was trying to fix it but did not work. We gave up and decided to go to bed. WiFi did not work either. I guess this was caused so many people stayed there because of the FIFA game and it was overcapacity for them. It would have been alright if it's not that popular time. We were however glad we stayed only one night.
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Date of stay: June 2018
Value
Rooms
Service
Trip type: Travelled as a couple
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Response from shatocity, Менеджер по обслуживанию клиентов at Hotel SHATO CITY
Responded 22 Feb 2019
Приносим извинения за доставленное Вам неудобство. Все недочеты учтены, качество обслуживания улучшено. Ждем вас снова!
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Ross A wrote a review Feb 2019
Forest7 contributions
We have the highest regards for the hotel and the staff. They were so friendly and went our of their way to welcome us to the hotel for our two night stay during the World Cup. They made sure they had staff who could speak English which was our major concern before arriving (we dont speak Russian). The hotel is close to a mall and the main shopping district. The day of our checkout, the hotel secured our luggage while we watched our match and allowed us to stay in their lounge after the game until our we headed to the train station.
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Date of stay: June 2018
Value
Location
Service
Trip type: Travelled with family
Room Tip: Newer section has slightly more modern rooms
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Response from shatocity, Менеджер по обслуживанию клиентов at Hotel SHATO CITY
Responded 22 Feb 2019
Спасибо, что доверили нам свой отдых!
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TomMagness1992 wrote a review Oct 2017
Uttoxeter, United Kingdom69 contributions34 helpful votes
In advance of the World Cup in 2018, I booked a room for a few days with in intention of visiting the city for one of the games. I was pretty shocked to then receive and email a day later direct from the hotel saying I wasn't getting breakfast and the price is triple what I had booked because it was the World Cup. So I either need to pay now or cancel immediately. 1) If that is the price, put that as the price on your travel agents sites in the first place. 2) That is not any way to speak to a customer and demand payment up front, as a hotel if you can't be organised enough to arrange the prices of a hotel 8 months before an event you have been aware is taking place for several years. I won't be staying here as I see it as a blessing in disguise, if they are emailing me with rubbish one day after the booking then staying at the hotel will most likely be shambolic.
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Date of stay: October 2017
Location
Service
Trip type: Travelled with friends
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ozzyacar wrote a review Nov 2012
Moscow, Russia8 contributions7 helpful votes
Beside the quietness and the cleanliness, there is nothing good about Otel Shato. First of all the receptionists couldn't find our online reservation even though we have a printed copy of it and offered us another room. Also for the price included breakfast, they were unable to serve it. As stated before, consider this hotel as the last option in Nizhniy Novgorod.
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Date of stay: November 2012
Value
Rooms
Location
Cleanliness
Service
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Neil C wrote a review Sep 2012
Stafford, United Kingdom180 contributions75 helpful votes
We found this place by chance situated on a kind of ring road just beyond the bus station. Tucked away minding its own business with a steady stream of customers happily coming and going. Apart from being a quiet backwater away from the main parts of the city it has a great connection for walking into town by various back routes which if you like a bit of a challenge is great. The lady in the kitchen - Leica is magic, she looks after you very well as do the reception staff who are really friendly. Especially so now that I have stayed about five times. The rooms are clean, quiet and reasonably well furnished, I kind of feel like I am going home when there especially as I am away from home for the majority of my time these days. To wrap it up it is well priced, comfy and welcoming.
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Date of stay: September 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Any room but number six is rather nice
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LOCATION
RussiaVolga DistrictNizhny Novgorod OblastNizhny Novgorod
NUMBER OF ROOMS
50
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Frequently Asked Questions about Hotel SHATO CITY
Which popular attractions are close to Hotel SHATO CITY?
Nearby attractions include Gorky Statue (1.1 km), Gromozeka Monument (0.7 km), and Man In Town Store (0.9 km).
What are some of the property amenities at Hotel SHATO CITY?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel SHATO CITY?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel SHATO CITY?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel SHATO CITY?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel SHATO CITY?
Conveniently located restaurants include Veselaya Kuma, Noot, and Anderson.
Are there opportunities to exercise at Hotel SHATO CITY?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel SHATO CITY have an airport shuttle?
Yes, Hotel SHATO CITY offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel SHATO CITY have airport transportation?
Yes, Hotel SHATO CITY offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel SHATO CITY?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel SHATO CITY offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.