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    Mamaison All Suites Spa Hotel Pokrovka

    Pokrovka St., 40-2, Moscow 105062, Russia
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 10
    US$ 112
    US$ 102
    US$ 108
    US$ 108
    Traveller (145)
    Room & Suite (130)
    Dining (21)
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    Overview

    • Excellent51%
    • Very good33%
    • Average8%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “huge suite” (2 reviews)
    “living room” (7 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Mamaison All Suites Spa Hotel Pokrovka
    Hotel deals
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviews
    Traveller rating
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    Reviewed 1 week ago

    We visited this hotel last week and it was superb. The food, especially breakfast, was remarkable.We had a fabulous room with king size bed and a really good view from our window. The room was generously equipped and the bathroom even had a separate massage...More

    Helpful?
    Response from HotelsManagement, Владелец at Mamaison All Suites Spa Hotel Pokrovka

    Dear katerinab202, Thank you for being our guest and for your time to share your experience with us. We are grateful for your kind words in address of hotel`s team members. And we are happy that you enjoyed your time with us. We are looking...More

    Reviewed 3 weeks ago

    Be really careful if you are thinking about booking this hotel. I had the most terrible experience with them, they charged my credit card with much more than the offered price and they said that they refunded the money, but they didn’t ! In addition...More

    Helpful?
    Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka

    Dear Guest Angelos K, Thank you for being our guest and for taking time to share your notion at Tripadvisor. We are sorry that you have had expressed some negative experience during your stay. But it would be fair to mention that you have checked...More

    Reviewed 9 March 2017

    Mamaison is an all suites (in my opinion business) hotel with a spa. Hotel was clean, reception desk was friendly, helpful, quick on check in and check out and spoke good English. Rooms seemingly have a color theme going. I stayed there twice in one...More

    Helpful?
    Response from HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka

    Dear Guest Zuro, Thank you for being our guest and for your time to share some observations with us. We are happy that you enjoyed services provided by reception desk and mentioned the hotel cleanliness in your review as well as you enjoyed our tasteful...More

    Reviewed 10 January 2017

    We stayed 9 nights this hotel. Actually it was much dissapointed for us. Cleaning was poor. only one time it was good. after we complain. Because after cleaning i saw manz black hair in our bathtub. Reception was helpful. But just receptionist can speak English....More

    Helpful?
    Response from HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka

    Dear Guest snglarbk, We appericate your choice to stay at Mamaison Pokrovka and your time to share your observations with us. Thank you for your positive feedback on reception staff. We are very sorry you were not satisfied with services delivered by other staff members...More

    Reviewed 24 December 2016

    Great multilingual reception staff nothing was too much trouble to organise, large well maintained and clean rooms , fully fitted out , pleasant restaurant with mix of local & international dishes for both breakfast and dinnerMore

    Helpful?
    Response from HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka

    Dear Guest hou204, Thank you for your choice to stay at Mamaison Pokrovka and for your time to share your experience with us! We are happy that you enjoyed your time with us and looking forward to welcome you back! With kinddest regards, Maria Kozlinskaya,...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 93 - US$ 256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Business Hotel in Moscow
    • #27 Spa Hotel in Moscow
    • #29 Romantic Hotel in Moscow
    • #37 Family Hotel in Moscow
    • #59 Luxury Hotel in Moscow
    Photos
    Traveller (145)
    Room & Suite (130)
    Dining (21)
    Pool & Beach (13)
    Nearby
    Basmanny
    Basmanny is Moscow’s most artsy neighborhood,
    containing the highest amount of galleries and
    cultural spots per square meter in the city. Spend the
    whole day discovering Russian contemporary art at
    Winzavod and design at Artplay before moving from the
    industrial scenery to the Chistye ponds for a calming
    dinner.
    ...More
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    Questions & AnswersAsk a question
    Vinay A
    Before we go ahead with bookings, we would need a valid invitation letter from the accommodation provider. Without which Russian embassy in india shall not provide a visa. Kindly confirm if you can provide a valid invitation letter for all the 5 guests staying on your property. Regards, Vinay agrawal.
    19 July 2016|
    Answer Show all 3 answers
    Response from Veronika C | Property representative |
    Dear Mr.Agrawal, thank you for your interest in Mamaison Hotels & Residences. Would you be so kind and contact my the Team of Mamaison All Suites Spa Hotel Pokrovka directly? Please check the website. Thank you in... More
    1
    Vote
    Google Translation
    Ewa K
    How do I get required by Russian embassy for visa documents-confirmation of reception of the tourist, and register number from the Uniform Federal Register of the Tour Operators? Is it automatic after booking the hotel? Is there a charge for that? Do you have airport transportation? How much does it cost?
    27 June 2016|
    Answer Show all 3 answers
    Response from HotelsManagement | Property representative |
    Dear Ewa K, Thank you for your questions. We provide guests with visa support documents after guest books a suite upon written request. This service is complimentary for guests, but in case if reservation is cancelled the... More
    1
    Vote
    Google Translation
    WindhoekTerri
    Yes, I would also like to book the special rate as mentioned here in the review. How do I go about booking this special discounted rate? Your early reply would be very much appreciated! Warm regards, Terri.
    21 January 2015|
    Answer
    Response from Vadim D | Reviewed this property |
    Hello! I did at hotel site. Use menu Special Offer, than Limited time offer, and than link to Mamaison All-Suites Spa Hotel Pokrovka Moscow at the bottom of page. Regards, Vadim.
    1
    Vote
    Room Tips
    "Junior suite on the 3rd floor spacious enough. The a/c was not working. It was a cold room while it was..."
    Read review
    "Ask for a room with empty neighboring rooms if you want to enjoy your quiet time (poor internal sound..."
    Read review
    "Room doesnt have a good view. Because hotel location is between the apartments."
    Read review
    "Presidential Suite is awesome and will not break the bank!"
    Read review