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The Ritz-Carlton, Moscow

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The Ritz-Carlton, Moscow
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1,489 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Moscow
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Showing 788: English reviews
Cincinnati, Ohio, United States
Reviewed 5 April 2015

This was my first visit - for business - to Moscow. I arrived on a Saturday afternoon, and the hotel's proximity to Red Square and the Kremlin gave me plenty of time to play tourist. Typical Ritz Carlton service, quality and amenities. I'd recommend it to anyone!

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Helpful?
Thank USMA74
Los Angeles, California
Reviewed 4 April 2015

Stayed at the Ritz Carlton for a 3 week stay. Overall, it is a nice business hotel though I do think there could be some improvements. Pros: - Very nice, big rooms, but a bit dated. - Good options on the full buffet breakfast though the same exact menu gets old after one week let alone three weeks. Changing up...

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1Thank kpkpgrl
Dubai, United Arab Emirates
Reviewed 3 April 2015

Despite a very good location and interesting architectural solution, I do not consider Ritz Carlton Moscow to be at an appropriate level for the Ritz Carlton hotel group. I was not very pleased with the cleaning of the room. I had to change several times the electronic keys, because the keys refused to work in the elevator and in the...

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3Thank Vladimir M
Mark N, General Manager at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you very much for staying with us. It is regretful to hear that you were not satisfied with your room. We do apologize for the inconvenience with the electronic keys. We hope to see you back soon and recommend checking other restaurants and bars of the hotel, including our signature O2 Lounge & Bar at the 12th...

Manila, Philippines
Reviewed 2 April 2015

The hotel is well situated in Tverskaya Street and is very close to the Red Square and its attractions. This part of the street is quite busy, with Moscovites hurriedly walking but once you enter the hotel, it is like you are in a different world. The staff are very courteous and helpful, and greet you with their best smiles...

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Helpful?
Thank drjdm319
Tel Aviv, Israel
Reviewed 31 March 2015 via mobile

I used to stay here often on business. I was unhappy with the crowd and service so moved to a different hotel. Decided to try again. So guest level has improved but service still lacks compared to other 5 star hotels in moscow. Room not cleaned properly repeatedly. Wifi in guest room doesn't work well and often no place in...

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1Thank Alonlif
Indianapolis
Reviewed 29 March 2015

We were in Moscow for 4 days prior to a Baltic cruise. We had two club floor rooms. The rooms are quite spacious, similar or better than their properties in the US, and as other reviewers have noted very spacious bathrooms, comfortable beds, well decorated, plush. We arrived on an overnight flight from the states and arrived at the hotel...

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Thank indytraveler23
London
Reviewed 29 March 2015

I travel regularly on business to Moscow, and given the choice I will always check in to the Ritz Carlton. The location, a stone's throw from Red Square, is unbeatable, and unusually for Moscow there is also parking on site. The entrance to the metro station is on the same block. Rooms are large, tastefully decorated and immaculately clean and...

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Thank Tracingtea
Johannesburg, South Africa
Reviewed 22 March 2015

An excellent hotel by any definition, International class 5 Star, well and conveniently situated in the centre of Moscow close to the Kremlin and Red Square. Friendly and efficient staff in all departments with a good command of English. Comfortable bedroom with excellent bathroom and amenities. Good security.

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Thank William F
Istanbul
Reviewed 19 March 2015

We stayed in the Ritz in March during our 3 day touristic trip to Moscow. The pros of the hotel: 1-Locations is perfect. A few minutes walking to the Kremlin, the GUM shopping mall, Bolshoi, Cafe Pushkin... 2-Rooms: Reasonable size, with attention to detail. Bathrooms are marble with underfloor heating which is pampering on cold Moscow days. Very comfortable beds...

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1Thank ceynoo
Surrey, England
Reviewed 9 March 2015

The Ritz Carlton is in an impressive building in an impressive location. It’s not the best hotel I have stayed in but is definitely top tier. Following the devaluation and current economy crisis the rate was very reasonable indeed @ ~ £100/night. That’s very good value for money. Plusses were: - Staff were fantastic, excellent English and helpful smiling staff...

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2Thank Dxxxxxx

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Region: Russia > Central Russia > Moscow > Tverskaya
Price Range: ₹ 21,781 - ₹ 58,343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#2 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Moscow staff and other travellers.
8 questions
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room should be with access to executive lounge”
ashag2017, 13 Apr 2017 | Read review
“Be aware that some suites face the internal lift/garden so make sure you state an outside view.”
  • Our beautiful suite ... shame it was only for one night :-)
  • View of the snow-covered rooftops from the 12th floor
  • Our lovely first room on the 9th floor with views into the main street
the_stoddarts, 5 Apr 2017 | Read review
“Never accept a room with a connecting door to other room, unless you want to learn about other people's problems and happy moments:)”
104dmitryl, 4 Apr 2017 | Read review
“Club Level has amazing views of Red Square and The Kremlin”
257bradg, 31 Mar 2017 | Read review
“just enjoy your time”
858saadt, 31 Mar 2017 | Read review
5 of 5