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The Ritz-Carlton, Moscow

1,732 reviews
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Traveller (971)
Room & Suite (309)
Dining (80)
Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“red square”(325 reviews)
“the club lounge”(39 reviews)
“rooftop bar”(26 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)Write a Review
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Show reviews that mention
All reviewsred squarethe club loungerooftop barroof top restauranttop floorcaviarfour seasonsperfect locationbasil's cathedralgreat roomsbeautiful hotelconcierge servicetverskaya streetrooms are largebolshoi theatrebusiness tripmetro station
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11 - 15 of 922 reviews
Reviewed 29 December 2017

Exceptional service. Lovely room just a bit noisy from the street Special thanks to Svetlana and all the staff from Cafe Russe for a friendly and attentive attitude. Be sure to visit Dr. Zhivago cafe for breakfast with a beautiful view of the Red Square.

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank ritalC8263RU
Reviewed 29 December 2017

the housekeeping is not at the 5 stars level; not available upon request, towels are not changed in the bathroom upon request; service needs to be improved; other services are standard and rooms very confortable good sizeMore

Thank orpha
Response from Ritz-Carlton_Moscow, Quality Manager at The Ritz-Carlton, MoscowResponded 1 January 2018

Dear Orpha, Thank you for sharing your feedback. I am truly sorry that you had such an experience. I fully agree that such incidents require immediate correction. Would you be so kind to reach out to me at Anna.Golubeva@ritzcarlton.com and to share your name or...More

Reviewed 29 December 2017

We only stayed 4 nights but wanted to stay somewhere "posh" as we were celebrating our wedding anniversary. The Ritz Carlton didn't disappoint. The room was lovely, on the 7th floor, with a big round window that opened to a view across the city and...More

1  Thank Jon P
Reviewed 21 December 2017

Very impressive hotel with a great location. Fun bar on the top floor with great views of the city. Very attentive service and good vibe for both business and pleasure. Our meeting went well with great support from the business centre team.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank James P
Reviewed 17 December 2017

ENjoyed our stay very much, room was great, we had one on the 8th floor, so the illumination from the outside was shining in the room. But ok we only slept there. Room service was not that perfect, the first day they forgot it, so...More

Thank SaschaStawinski
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 360 - US$ 724 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Family Hotel in Moscow
#8 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 360 - US$ 724 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Family Hotel in Moscow
#8 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (971)
Room & Suite (309)
Dining (80)
Pool & Beach (9)
Business Centre & Event Rooms (12)
Nearby
Tverskaya
Tverskaya can’t be discovered with just a first
glance, the neighborhood is shaped around a long
street populated with well-known shops and brands. But
it’s more than shopping that makes this place
interesting. Take a few steps into the streets running
parallel to the main artery to discover the charm just
behind the mighty Stalinist style architecture. Comfy
European pedestrian streets Bolshaya Dmitrovka or
...More
Questions & Answers
Ask a question
morsequay
16 September 2017|
AnswerShow all 4 answers
Response from andreyp671 | Reviewed this property |
можно просто подняться и посмотреть
0
Votes
140linday
14 July 2017|
AnswerShow all 5 answers
Response from Igor B | Reviewed this property |
No, however breakfast is really good. I suggest paying an additional 11,000 Rubles to get a clubroom, where breakfast and much more is included.
0
Votes
caroline196862
21 December 2016|
AnswerShow all 7 answers
Response from Ritz-Carlton_Moscow | Property representative |
Dear Guest, Thank you for choosing The Ritz-Carlton, Moscow! Let me please infrom you that The Club Lounge offers five food presentations and a wide selection of beverages. Enjoy the journey of culinary delights specially... More
0
Votes
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Room Tips
"Go as high as you can as they have large events on the second floor."
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"choose a romm with redsquare view"
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"High floors not facing the courtyard"
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"Higher up has the best views."
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