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The Ritz-Carlton, Moscow

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Traveller (987)
Room & Suite (310)
Dining (80)
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Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop bar”(52 reviews)
“red square”(332 reviews)
“the club lounge”(42 reviews)
Name/address in local language
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Moscow
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Offers from The Ritz-Carlton, Moscow
Special Offer: Advance Purchase
Hotel deals
Rooms
1 May2 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,752)
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937 results
Traveller rating
664
182
48
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664
182
48
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20
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All reviewsrooftop barred squarethe club loungetop floorfour seasonsperfect locationcaviarbasil's cathedralfantastic hotelconcierge servicerooms are spacioustverskaya streetbolshoi theatrebusiness tripmetro stationnovikovrc
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1 - 5 of 937 reviews
Reviewed 5 days ago

First Ritz visit as am typically a Hilton Diamond member patron but wanted a hotel close to Red Square. Hotel service was amazing. I used Pool , Dining, O2 Lounge and , even had flowers delivered to room from hotel. I would definitely return and...More

Thank joeypie2248
Reviewed 5 days ago

We went for a drink at the Ritz after a show and a dinner. Needless to say, we were so disappointed... The whole place felt like a being inside of a railway station... I honestly did not expect that, even though the location and service...More

Thank Dima I
Response from Ritz-Carlton_Moscow, Quality Manager at The Ritz-Carlton, MoscowResponded 4 days ago

Dear Dima I, Thank you for paying us a visit and sharing your impressions in this review. I am sorry that your expectations were not met due to busy events taking place during your visit. However, we are glad that you appreciated the service. I...More

Reviewed 2 weeks ago

the location of the hotel is great. a few meters from all the city attractions. It has nice rooms, however a bit small. you can feel the Slavic hospitality in this hotel. we had a great stay here. The only negatif point was the room...More

Thank Mery m
Reviewed 3 weeks ago via mobile

How long does it take to clean a room? As a platinum member, who is a frequent guest here I expected much more. Btw. This is also the same place that tried telling me that they can only do a 1pm late check out until...More

Thank Igor B
Response from Ritz-Carlton_Moscow, Manager at The Ritz-Carlton, MoscowResponded 3 weeks ago

Dear Mr.Berezner, We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. I have personally shared the opportunity you had with the...More

Reviewed 3 weeks ago via mobile

From the moment you enter the hotel you feel the pleasant Slavic hospitality and luxury. Beautifully decorated, secure and spacious. Breakfast - slightly overpriced, but understandable for 5 Star level. Housekeeping, in room dining - caring and attentive. Absolutely recommend visiting spa - sauna, hammam,...More

Thank Regina F
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Best Value Properties in Moscow, Russia
See all 340 hotels in MoscowSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 277 - US$ 741 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Family Hotel in Moscow
#9 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 277 - US$ 741 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Family Hotel in Moscow
#9 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (987)
Room & Suite (310)
Dining (80)
Pool & Beach (9)
Business Centre & Event Rooms (12)
Nearby
Tverskaya
Tverskaya can’t be discovered with just a first
glance, the neighborhood is shaped around a long
street populated with well-known shops and brands. But
it’s more than shopping that makes this place
interesting. Take a few steps into the streets running
parallel to the main artery to discover the charm just
behind the mighty Stalinist style architecture. Comfy
European pedestrian streets Bolshaya Dmitrovka or
...More
Questions & Answers
Ask a question
j2fany
7 April 2018|
AnswerShow all 3 answers
Response from Ritz-Carlton_Moscow | Property representative |
Dear j2fany, We do not have an exchange office at the hotel, but there is one in a bank next door. Kind regards, Anna Quality Manager
0
Votes
Google Translation
morsequay
16 September 2017|
AnswerShow all 4 answers
Response from andreyp671 | Reviewed this property |
можно просто подняться и посмотреть
0
Votes
140linday
14 July 2017|
AnswerShow all 5 answers
Response from Igor B | Reviewed this property |
No, however breakfast is really good. I suggest paying an additional 11,000 Rubles to get a clubroom, where breakfast and much more is included.
0
Votes
Room Tips
"Go to O2 lounge for a cocktail or simply to enjoy an iconic view of Red Square."
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"Go as high as you can as they have large events on the second floor."
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"choose a romm with redsquare view"
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"High floors not facing the courtyard"
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