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The Ritz-Carlton, Moscow

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The Ritz-Carlton, Moscow
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1,457 Reviews from our TripAdvisor Community

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Showing 769: English reviews
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London
Reviewed 1 week ago via mobile

Top location, top service, top product. This was my first visit to this amazing city and I am happy that I choose the Ritz-Carlton, Moscow. The location was absolutely fabulous, very convenient and very central. The hotel itself was great, good public spaces, great bar in the top floor and ok.t areas to walk through and have meetings in. I...

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Helpful?
Thank Bruno T
Moscow, Russia
Reviewed 1 week ago

Magnificent hotel with top level of service. Very attentive and friendly staff. Amazing experience of club-lounge with stunning view of the Kremlin, great selection of drinks and food, and very comfortable and cozy atmosphere. Rooms are also very good equipped with all necessary staff. Highly recommended to visit and stay. Thank you very much for all employees of Ritz-Carlton for...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank mikhailb940
Nieuw Amsterdam, The Netherlands
Reviewed 1 week ago

Hotel well situated with very caring staff who are ready to make sure your needs are satisfied Great concierge Pool was well maintained and attention to slippery floors wal well taken care of Breakfast had a large variety of items and a cook that prepare your eggs according to your wish Reception team pleasant and accommodating

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T402PErobertop
Seattle
Reviewed 2 weeks ago

This is a great hotel very close to red square. It is very luxurious and has fabulous views. Christmas is one of the most festive times to come, with the views, decorations and festivities. It was truly a treat to be here.

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Helpful?
Thank gourmetwashington
Monte-Carlo, Monaco
Reviewed 2 weeks ago

best place in town, a hotel that make your travelling life so much easier! most of the hotels are set up to match men's need, here you have the perfect amenities for the business women too! comfortable rooms and bathrooms, perfect Club Lounge with a little business center there (in case you need to print out a docs at the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Accaba
Marbella, Spain
Reviewed 2 weeks ago via mobile

I have recently stayed there for two nights on a business trip and the stay was kind of sad and much lower than what I expect. The hotel was not impressive. Despite the room was large the service was inconsistent: good at the room service and reception but very bad at the breakfast and concierge. At the breakfast was terrible....

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Helpful?
Thank Edu S
Ritz-Carlton_Moscow, Assistant Director of Rooms at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you for taking the time to write a feedback about your recent stay with us. Every comment is very important to us as we always search the ways to continously improve our guests' experience and this is what helps us to be better for you. Unfortunately we did not meet your expectations and I am sincerely sorry...

Warsaw, Poland
Reviewed 2 weeks ago via mobile

Just few minutes of walk from the red square the hotel offers high quality of service and luxury rooms. Rich breakfast and very nice sauna. The O2 lounge offers an astonishing view on Moscow and serves great cocktails, Moscow mule is highly recommended!

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Helpful?
Thank Santa75
St. Petersburg, Russia
Reviewed 3 weeks ago

This is the best Hotel of whole Moscow. The hotel with the best service, where you are treated like a king. We stayed in a room with two bedrooms, and a hall, it was absolutely great. Cosmetics is always very nice in this hotel. We do really liked the club lounge. The snacks were always very nice. And you can...

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Thank Rmseasons
Brisbane, Australia
Reviewed 3 weeks ago

We recently stayed at the Ritz Carlton Hotel in Moscow for 4 nights (17-21 Feb, 2017). We have wonderful memories of Moscow, in large part due to our stay at the Ritz Carlton. Moscow was alive with the Maslenitsa pancake festival week and the cold was a welcome escape from the hot Australian summer. Our stay began with the limousine...

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Helpful?
Thank Richard4660802
Pensacola, Florida
Reviewed 3 weeks ago

Over the top in both service and hospitality. the staff was always friendly and helpful and the accommodations were stellar. The restaurants were excellent and the buffet breakfast was something to look forward to each morning.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank U3642LLrobertw

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Region: Russia > Central Russia > Moscow > Tverskaya
Price Range: ₹ 22,889 - ₹ 50,880 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#5 Business Hotel in Moscow
#6 Spa Hotel in Moscow
#10 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Moscow staff and other travellers.
7 questions
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Red Square”
 of 5 bubbles gourmetwashington, 8 Mar 2017 | Read review
“I do recommend rooms at the club floor”
 of 5 bubbles Rmseasons, 1 Mar 2017 | Read review
“If the room is too hot, ask for the thermostat to be changed.”
 of 5 bubbles Richard4660802, 1 Mar 2017 | Read review
“best views”
 of 5 bubbles 573aidau, 26 Feb 2017 | Read review
“Ask for a cooler room.”
 of 5 bubbles H2shoes, 5 Feb 2017 | Read review
5 of 5