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The Ritz-Carlton, Moscow

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The Ritz-Carlton, Moscow
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1,434 Reviews from our TripAdvisor Community

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Showing 757: English reviews
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Bærum
Reviewed 1 week ago

Very nice and pleasant hotel.Centrally located with short walking to Kremel, Bolsjoi and shopping areas. Clean and well maintained. The standard more than met our expectations. All facilities. Nice and clean rooms. Friendly and smiling staff.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Terje L
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Terje, Warm Welcome from Moscow! Let me please take this opportunity to thank you for such a positive review! I really hope that you will come back one day at The Ritz-Carlton, Moscow! Please feel free to reach me out if there is anything else I can do for you. With Best Regards, Yana Matorina Director of Quality...

Catania
Reviewed 1 week ago

It's absolutely one of the best hotels in Moscow. I recommend it to every one of you. To improve, only to be too precise, the quality of the beverage in the O2 area. Great the cleaning service in the rooms, very organized spa services. I will be back again at this Hotel. Congratulations to all the staff and the management,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank salesexecutivect
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Valued Guest, On behalf of the Hotel Management I would like to thank you for your review! I really hope to see you soon in the hotel! I am sure all the Ladies & Gentlemen of The Ritz-Carlton, Moscow will do their best to make your stay even more enjoyable! Have a fabulous day! Best Regards, Yana Matorina Director...

Reviewed 1 week ago

Ritz Carlton excellence in the heart of Moscow. Flawless accommodation, first class service, great dining in a location that cannot ask for more. Walking distance to landmark locations in Moscow. Stay late for a drink at the bar and enjoy the scene.

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Helpful?
Thank Miguel M
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Miguel, I do appreciate your positive feedback about The Ritz-Carlton experience! Please feel free to contact me if there is anything I can do for you. Hope to see you soon again! With Best Wishes, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

London, United Kingdom
Reviewed 2 weeks ago

Great location for short walk to Red Square and the Bolshoi. For me the room was much too hot to sleep, but the excellent housekeeping staff quickly cottoned on and made up my bed with just sheets, instead of a duvet. Worth staying here for the use of the O2 bar on the rooftop for views and ambience. No skimping...

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Helpful?
Thank Alison H
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Ms. Alison, Thank you very much for your kind feedback about the hotel service! As you mentioned in the reivew, we always do our best to fulfill and even exceed guests' expectations. Ms. Alison, we are looking forward to welcome you back! Please let me know if there is anything I can do for you. Best Regards, Yana.Matorina Director...

Venice, Italy
Reviewed 2 weeks ago

I've recently stayed at the Ritz Carlton in Moscow. I've been here before but every time is a surprise, from the friendly staff to the attention to details. I suggest to try the pool and the sauna. Just an amazing and relaxing experience

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Cristiano C
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Cristiano, I would like to take this opportunity to thank you for your positive feedback about the hotel! The Ritz-Carlton, SPA is looking forward to welcome you back! Hope to see you soon! With Best Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

Doha, Qatar
Reviewed 2 weeks ago

Stayed here for a cpl of nights in Jan, everything inc check in , service was super quick. Breakfast spread is good and the o2 lounge on the top floor has excellent views and they have fabulous non tobacco sheeshas (slightly expensive). The rooms are quite spacious though it felt a bit warmer inside , i think the hotel needs...

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Helpful?
Thank PramodpNair
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you very much for your detailed review! I really appreciate your positive feedback and compliments to the hotel! I do hope you will find a chance to visit The Ritz-Carlton, Moscow again and enjoy the views from O2 Lounge Bar! Please, feel free to contact me anytime is there is anything I can do for you. With...

Houston, Texas
Reviewed 3 weeks ago

Probably one of the best business travel hotel experiences I've had. The service is off the charts good; they make you feel specia. The food is top notch at all the restaurants and the rooms are classy and comfy.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kinanr2017
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, I really appreciate your kind feedback about the hotel service! Hope to see you soon as a hotel guest in our property! Have a nice day! Best Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

Linter, Belgium
Reviewed 3 weeks ago

I stayed 3 nights in January 2017 in a regular 2 persons bedroom. Room: + Very spacious and luxurious for a standard room + Good beds + Bathroom with bath, separate toilet, separate shower - Electronically operated curtains did not work properly Restaurant: We only took breakfast in the restaurant: outstanding, great choice (smoked salmon, egg coocking on demand, fresh...

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Helpful?
Thank Didier E
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Didier, Warm Welcome from The Ritz-Carlton, Moscow! Thank you so much for your detailed review! I am really happy to see that generally you were satisfied with the hotel service. I woild like to take this opportunity and apologize for the wokring condition of curtaints. Our Engineering Team will definitely fix it. Let me please also assure you...

Reviewed 3 weeks ago via mobile

Meters away from the famous red square at the heart of Moscow this hotel is located, excellent service and friendly stuff! The restaurant at the rooftop has the best view of the red square with very tasty cocktails !

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Helpful?
Thank cabboud
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, We appreciate your kind feedback about the hotel service! We are very looking forward to your next visit. Your favourite cocktails and outstanding view will be waiting for you in O2 Lounge Bar! Best Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

Amman, Jordan
Reviewed 3 weeks ago via mobile

Stayed here for a couple of nights and everything from checking-in to the service of the staff and the friendliness and security was too-notch. Breakfast is great and the hot-chocolate in the lobby is delicious. Rooms are spacious and the free internet is fast too.

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Helpful?
Thank Bashar A
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Bashar, I really appreciate you feedback about The Ritz-Carlton, Moscow! I have already passed your positive comments to my colleagues. Hope to see you soon in the hotel! Best Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Region: Russia > Central Russia > Moscow > Tverskaya
Price Range: ₹ 22,813 - ₹ 43,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#5 Business Hotel in Moscow
#6 Spa Hotel in Moscow
#10 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Moscow staff and other travellers.
7 questions
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a cooler room.”
 of 5 bubbles H2shoes, 5 Feb 2017 | Read review
“Ask for room with big windows!”
  • Small window on large wall
 of 5 bubbles ellentravels, 11 Jan 2017 | Read review
“The higher floors are nice; we stayed this time at 8 floor with city view (could see Kremlin)”
 of 5 bubbles dinarao, 5 Jan 2017 | Read review
“Don't take the rooms at Tverskaya”
 of 5 bubbles 360pawe_p, 21 Dec 2016 | Read review
“Club Floor”
 of 5 bubbles JesseIllinois, 20 Dec 2016 | Read review
5 of 5