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Crowne Plaza Moscow World Trade Centre

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Traveller (1261)
Room & Suite (584)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“club room”(33 reviews)
“the main hotel”(7 reviews)
“ukraine hotel”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Moscow World Trade Centre
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Reviews (1,686)
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226
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverbusiness tripred squaresmall supermarketspacious roommetro stationshopping mallreception staffbreakfast buffetfantastic hotelmin walkwtcconference
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361 - 365 of 653 reviews
Reviewed 24 December 2013

I came in this hotel many times in the last three years. Advantages are good location (5 min always from Novi Arbat), good restaurants very in front of the hotel, including one of the best night club in Moscow. Pirce is nornal for a 4...More

Thank Rosp
Response from TsDen, Manager at Crowne Plaza Moscow World Trade CentreResponded 26 December 2013

Dear Rosp, Many thanks for your candid comments. We appreciate your loyalty and would like to kindly recommend you to try our club rooms with spacious interiors and enhanced services, including unlimited free access to Club lounge where you can enjoy breakfast and snacks during...More

Reviewed 23 November 2013

I stayed at this hotel for a business trip- the rooms are nice and modern although on the small side. Service was good overall, clean, good restaurants- though expensive, nice pool. The nearest metro is about a brisk 15 minute walk- I mainly used the...More

1  Thank Desirob
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 29 November 2013

Dear Desirob, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel. It was a pleasure to know that you found the hotel, your room, our services and facilities as convenient regarding your preferences. Please take...More

Reviewed 14 November 2013

The problem with Tripadvisor is that there is no way to rate a hotel in between 3 and 4 stars (or 4 and 5 stars for that matter). This hotel is a clear 3.5 but I am forced to choose between the "stars" (points). Having...More

Thank PopeyeCalifornia
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 21 November 2013

Dear PopeyeCalifornia, Thank you for taking your time and writing a review concerning your stay with us. It was great to know you found your bed as comfortable and I am happy you took advantage of our free Internet access Please take a kind notice...More

Reviewed 13 November 2013

I stayed in this hotel on a business trip working in our office is in the World Trade Center complex connected to this hotel. This is a nice hotel with good security. The view across the Moskva River is very nice. It is also an...More

Thank 80daysayear
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 21 November 2013

Dear 80daysayear, Thank you for taking your time and writing a review concerning your stay with us. It was great to know you found the hotel and its services as lovely regarding your preferences. We would be happy to welcome you again at Crowne Plaza...More

Reviewed 11 November 2013

Long weekend during the election of Miss Universe, but we had nothing to see with it, we just happened to be there. The hotel was very crowded and messy, noisy people everywhere at every time of day and (unfortunately) night. The election party lasted ALL...More

Thank aniska
Response from IHGCare, Guest Relations Manager at Crowne Plaza Moscow World Trade CentreResponded 27 November 2013

Dear aniska, Thank you for your feedback and for choosing our hotel. it is really nice to know that you liked our breakfast selection. However, my apologies for the inconvenience you experienced over some of the issues you experienced during your stay. Rest assured that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 91 - US$ 3,741 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#32 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 91 - US$ 3,741 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#32 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1261)
Room & Suite (584)
Dining (78)
Pool & Beach (4)
Amenities (22)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
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358GMan
Club Level question. I have stayed here 2x on club level. Just where is the club level lounge? All I ever see is the dining area with some chips, coffee and water. Club levels I stay at have a bar area for complimentary drinks other than water. One time they did have a bottle of wine and champagne. There is a nice bar just outside the dining area, but I have gone in and they claim they're not open (I have never seen anyone in there even getting a beer. I need a paying job like that) I usually end up at one of the bars in the lobby area for a drink with a client. I like this place and some of the employees remember me but starting to question the club level experience. I do appreciate the bottle of wine in my room for my birthday. Big 60 this year while there. Management is very good to me and I like them all, but....
9 November 2017|
AnswerShow all 6 answers
Response from Paul W | Reviewed this property |
There isn't a "Club" level experience at this hotel. There is only one bar and that is in the main hotel foyer area. I guess the "Club" classification is with reference to the standard of the rooms and views from them. I... More
1
Vote
May_TravelShoot
17 December 2016|
AnswerShow all 5 answers
Response from Maria S | Property representative |
Dear May_Avi88, Thank you for your question to Crowne Plaza Moscow World Trade Centre! Our hotel provides free visa support services to its guests (1500 RUB charged only in case of reservation cancellation or no-show... More
0
Votes
Google Translation
zendehdel
1 September 2016|
AnswerShow all 6 answers
Response from Anna K | Property representative |
Dear zendehdel, Thank you for the question. Please be kindly informed that the swimming pool is managed independently from the hotel and is now closed for reconstruction. Kind regards, Anna Kalinina, Quality Manager
1
Vote
Google Translation
Room Tips
"Upper floors, to enjoy the view"
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"For less noise, ask for room NOT facing the Government building / Arbat. There is a club that creates noise..."
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"Choose river view room"
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"Front rooms on top floors would be best."
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