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Crowne Plaza Moscow World Trade Centre

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#36 of 302 Hotels in Moscow
Certificate of Excellence
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Crowne Plaza Moscow World Trade Centre
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1,386 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Reviewed 5 days ago NEWvia mobile

The Crowne Plaza is very well located right across the Volga river, it has wonderful rooms with very good service. I stay there regularly for business and never had a complaint always praise. The restaurant services are very good, there is a Chinese restaurant with a varied menu that is surprisingly good. There are several other types of restaurants of...

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Helpful?
Thank Enrique M
Maria S, Head of Marketing at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Enrique M, Thank you so much for your review of our hotel Crowne Plaza Moscow WTC. I am very glad to learn that you enjoyed your stay with us and will certainly share your comment with colleagues. A positive guest experience is something our staff takes great pride in, so we really value your feedback. Just a little remark...

Reviewed 1 week ago via mobile

It's my second stay here and I find hotel very smart and welcoming. Smart location and rooms set up for business travelers. Let me express my gratitude to staff of Plaza Garden cafe for very warm approach and accommodating my request in a friendly and same time professional way. Best regards, Marzi

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Helpful?
1Thank Marzi I
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Marzi I, Thank you for your review and your loyalty to Crowne Plaza Moscow WTC hotel. We highly appreciate your time to share your impressions of the recent stay at Crowne Plaza Moscow WTC! We thank you for your feedback and gratitude to the Plaza Garden staff! We do hope that your recommendations will be useful for other guests...

bangalore
Reviewed 3 weeks ago

Well, i have stayed at the crowne plaza around 4 times earlier and have posted my reviews but this time i stayed a night at the club level room. The club level rooms are housed in a separate building with a separate entrance, reception and different everything. I was upgraded to a club studio and the room was huge. a...

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Helpful?
2Thank saikatBangalore
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear saikatBangalore, We highly appreciate your time to share your impressions of the recent stay at the Club Studio room of the Crowne Plaza Moscow WTC! We are happy that you found the Club room comfortable for your stay. We kindly inform you that in the Club building Continental breakfast is included on complimentary basis and follows all the standards...

Ashbourne, United Kingdom
Reviewed 12 December 2016 via mobile

This hotel is located right on the riverbank within 10 minutes of Red square ideal location for travelling around Moscow. I reserved a club room in the new wing, having stayed here about 4 times before I new what was included. Great staff, lovely bedding and large bathroom make this hotel my number 1 choice when visiting Moscow

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Helpful?
Thank somby
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear somby, I highly appreciate your time to share your wonderful impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for your loyalty to Crowne Plaza Moscow WTC. I am happy that you found the hotel fantastic and noticed that Crowne Plaza Moscow WTC is your number 1 choice when visiting Moscow. Hope your recommendations will be...

St. Petersburg, Russia
Reviewed 8 December 2016

Hotel provides 5 star quality services with affordable prices. There are two hotel blocks: New tower block and the old one connected to each other. In each block, mainly two room categories; standard (named standard or business at the old part and club room at new tower block) and suite (named studio or suite at the old part and club...

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Helpful?
Thank Eyrice
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Eyrice Thank you for your review of Crowne Plaza Moscow WTC hotel. We appreciate your time for sharing your opinion with other tourists and us. I highly appreciate your time to share your impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for your compliment devoted to our staff. We are looking forward to welcoming you...

Reviewed 16 November 2016

Last week I was in business trip to Moscow and fet recommendations for the crown plaza. We had two rooms and they refused to gave the second room until the other guests arrived! When they arrived at the hotel there was no room available!! They sent them to other hotel and hot even apologize for that! This is was our...

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Helpful?
Thank lowikeven
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Lowikeven, Thank you for your review of Crowne Plaza Moscow WTC hotel. We appreciate your time for sharing your opinion with other tourists and us. We’d like to explain you the situation as follows. There are the Main Building and the Club Building of Crowne Plaza Moscow WTC hotel, located within 2 minutes’ walk through the internal passage, but...

Irvine, California
Reviewed 13 November 2016

The hotel is among Moscow’s best 5-star properties and that is especially noticed when you look at your modest bill at the end of your stay. The hotel has got extremely competitive prices, but there is something: It’s far from Moscow’s prominent tourist attractions. There is always a long ride to any of the sites you want to go. That’s...

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Helpful?
1Thank AG4E
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear AG4E, Thank you so much for your review of Crowne Plaza Moscow WTC hotel. We highly appreciate your time for sharing your opinion with other tourists and us. Thank you for your compliment devoted to our staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. We’re happy to announce that...

Burnaby, Canada
Reviewed 8 November 2016 via mobile

The Crowne Plaza World Trade Centre, itself, was a very good hotel and conference centre but I rated this hotel as 4 stars out of 5 because the hotel staff, particularly at the reception, were cold and more than unhelpful. A couple of times I went to reception when they were quiet, I was completely ignored by two available staff...

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Helpful?
Thank Stephanie E
Management response:

Dear Stephanie, Thank you very much for such a detailed review of your recent stay in Crowne Plaza Moscow WTC. I’m very glad that you highly appreciated your room, the view, gym equipment, infrastructure, breakfasts and location of the hotel. I hope that this has helped ensure that your visit to Moscow was absolutely unforgettable. Concerning the staff behaviour, please...

Swindon
Reviewed 28 October 2016 via mobile

The hotel itself is beautiful I must say. You are welcomed by a grand lobby. I stayed in the club lounge which is new annex of the hotel. Modern , bright and clean. It's part of the world trade centre. It's very convenient if you are here for business only. All the shops , boutiques , shopping and food shops...

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Helpful?
Thank jeffuk1901
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Jeffuk1901, I highly appreciate your time to share your wonderful impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for choosing our Club rooms and WTC facilities. We are happy that you found the room comfortable for your stay and you enjoyed the beautiful view from the room and in-room amenities. Thank you for your compliment...

Waterloo
Reviewed 22 October 2016

I was a little worried when I checked in and was told I had to go to another section/tower of the hotel. Turned out that I was in a beautiful club tower room, breakfast buffet was included, and the river view was breathtaking at night! The room was well detailed with up to date decor, furniture, wifi, and English channels...

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Helpful?
Thank UWaterlooTraveller
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear UWaterlooTraveller, I highly appreciate your time to share your wonderful impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for your opinion of our Club rooms and WTC restaurants. We are happy that you found the room comfortable for your stay and you enjoyed the breathtaking view from the room. We are looking forward to welcoming...

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: ₹ 6,212 - ₹ 16,793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
Reservation Options:
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza
Hotel Style:
#24 Family Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#33 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Moscow World Trade Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Moscow World Trade Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with balcony”
  • Living area
  • work desk
  • bed
  • shower
  • pantry
  • from entrance
  • bidet
 of 5 bubbles saikatBangalore, 21 Dec 2016 | Read review
“Try to get room with river view”
  • room
  • room
  • Bathroom
  • room
  • room
  • view to river
 of 5 bubbles Eyrice, 7 Dec 2016 | Read review
“Definitely get CLUB ROOMS on the HIGHEST FLOOR possible!”
  • Snacks
  • Night View
 of 5 bubbles AG4E, 13 Nov 2016 | Read review
“River view is beautiful.”
 of 5 bubbles UWaterlooTraveller, 22 Oct 2016 | Read review
“higher floors offer best views.”
 of 5 bubbles frank1e, 7 Oct 2016 | Read review
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