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Hotel Metropol Moscow

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Traveller (1718)
Room & Suite (678)
Dining (316)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“bolshoi theatre”(153 reviews)
“red square”(586 reviews)
“live harp music”(25 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (3,558)
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1,850 results
Traveller rating
1,306
386
100
33
25
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LanguageEnglish
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1,306
386
100
33
25
Show reviews that mention
All reviewsbolshoi theatrered squarelive harp musicart nouveauhistoric hotelperfect locationcaviarbreakfast roomconcierge teamsuperior roomold stylewonderful hotelblinishigh ceilingsexcellent breakfastmetro stationbusiness trip
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1 - 5 of 1,850 reviews
Reviewed 2 days ago via mobile

We stopped at this historic, beautiful and centrally located hotel with a shore excursion from a Princess Baltic cruise. We were escorted down a wide marble staircase to a lower level meeting space and served coffee, tea and juice along with cookies and pastries-all very...More

Thank Tracey L
Reviewed 3 days ago

You can feel the history of russia within this hotel. The staff is very friendly and supportive. Best concierge service. just a short walk away from red square, kreml and bolshoi theater. we would come back.More

Review collected in partnership with this hotel
Thank barin0
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded today

Dear Guest! Many thanks for taking the time to leave such kind feedback on your recent visit to The Metropol.We are really proud that you can feel the history of Russia within Metropol Hotel. We always try to do our best to make sure our...More

Reviewed 1 week ago

Great hotel at Excellent location. Very quiet rooms thanks to double glass, 5 minutes from Red Square and 2 minutes to Big Theater and Metro. Excellent staff,very polite and happy to assist. Tasty breakfast with big variety of food. The hotel is clean and room...More

Review collected in partnership with this hotel
1  Thank slavar79
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded 1 week ago

Dear Slavar, Thank you very much for taking the time to write your review and for rating us with five stars. I am delighted to see that you appreciated the excellent location of Metropol, very quiet rooms, delicious breakfast with wide range of dishes. We...More

Reviewed 1 week ago

exciting hotel. best stay. best location. highly recommended. romantic. wonderful breakfast. very good service. very clean. stuff were very helpful and nice. makes the visit in Moscow a great experience.More

Review collected in partnership with this hotel
Thank גליה א
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded 6 days ago

Dear Guest! Thank you for the review regarding your recent stay at the Metropol Hotel! I am absolutely thrilled that you enjoyed our location, wonderful breakfast, very good service and staff and you had the great experience at our hotel! We sincerely hope that you...More

Reviewed 2 weeks ago via mobile

As soon as we arrived at the reception desk you can see from the service this place is pure class. Excellent service. I asked the concierge to book as in for lunch at cafe Pushkin, done! And that is a must do..... The rooms are...More

2  Thank Rubylips_13
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded 6 days ago

Dear Guest! Thank you for the glowing review following you visit to The Metropol! We are so pleased that your stay was a memorable experience from start to finish and that you enjoyed our perfect location, service at the reception and concierge desk, and amenities...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$ 154 - US$ 720 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moscow
#3 Romantic Hotel in Moscow
#4 Spa Hotel in Moscow
#7 Business Hotel in Moscow
#8 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 154 - US$ 720 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moscow
#3 Romantic Hotel in Moscow
#4 Spa Hotel in Moscow
#7 Business Hotel in Moscow
#8 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1718)
Room & Suite (678)
Dining (316)
Pool & Beach (5)
Business Centre & Event Rooms (27)
Amenities (24)
Family and Play Areas (5)
Nearby
Red Square & Kitay-gorod
This small yet important neighbourhood is full of
state institutions and offices. To understand where
modern Russia began, go to the Kremlin and State
Historical Museum on Red Square. After satisfying your
historical curiosities, indulge in modern pleasures at
GUM Department Store - not just for the sake of
shopping but for the sake of architectural pleasure as
well.
...More
Questions & Answers
Ask a question
Robin R
28 May 2018|
AnswerShow all 8 answers
Response from jonp276 | Reviewed this property |
I agree with the above comments. Our room had a fairly high step in tub/shower. But the staff is extremely willing to help with requests.
1
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