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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,418 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Arbat Moscow
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Showing 708: English reviews
dubai
Reviewed 22 June 2015

hotel is very well located, between novo arbar and stare arhat. the room are decent, well decorated and brand new. the hotel is located just opposite of the metro. staff is very very nice and helpful.

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Helpful?
Thank Julio M
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Julio! We are delighted to receive your feedback on Tripadvisor.com We are really happy you enjoyed our location and were satisfied with the room as well as with our service. Looking forward to seeing you at Mercure Arbat Moscow hotel very soon! Warmest regards and best wishes, Ada Egorova General Manager Mercure Arbat Moscow

Budapest, Hungary
Reviewed 22 June 2015

We spend there two nights, first they upgraded us to privileged room. The rooms were clean, and nice. The staff is very helpful and friendly. The hotel has a very good location. Two metro station from the Red Square and the Kremlin, one from the Kievskaya, 2-3 minutes walk from Arbat.

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Thank hermione21
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We appreciate a lot your feedback regarding your recent stay with us. It is a great pleasure for us to meet our Guest’s expectations, whether it is room cleanness or service quality, and we are really happy that you highly valued our efforts! We will be extremely glad to welcome you again at Mercure Arbat Moscow hotel...

Budapest
Reviewed 22 June 2015

Fantastic hotel - so beautiful, the staff is very attentive, speaks great English (which is very refreshing an Engish-non-speaking city). We spent 2x1 nights here, because between them we were in St. Petersburg. Both check-in was perfect, our first night we were upgraded to Privilege room, the second night we had to wait around ten minutes for our room (at...

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1Thank Kismaci
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for sharing your feedback about your recent stay at Mercure Arbat Moscow hotel. We are very pleased to read your positive comments about our location, staff and hotel facilities. Looking forward to welcome you back at Mercure Arbat Moscow hotel soon! Warmest regards, Thank you once again for recommending us on Tripadvisor.com! Warm regards, Ada...

New Delhi, India
Reviewed 21 June 2015

Was there for a family holiday. Had booked three rooms for three nights. The hotel is perfectly located almost opposite the metro and just a few mins away from arbat street. Arbat street has lots of restaurants and bars. A ticketing kiosk is right next to the metro where one can buy tickets to ballet, shows etc. Rooms are modern...

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2Thank Amit A
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Amit! Thank you very much for sharing your positive feedback regarding your recent stay at Mercure Arbat Moscow Hotel on Tripadvisor.com! We highly appreciate, that you have chosen our hotel and are very glad, that you enjoyed our service, modern rooms and location. It will be a great pleasure to welcome you back at our Hotel in the nearest...

Lisburn, United Kingdom
Reviewed 19 June 2015

This is a very good hotel in a great location. It is just metres away from the pedestrian street where you can find lots of restaurants and souvenirs shops. If you continue on that street you will get to the Kremlin in around 20 minutes. I found the room a little bit small, but it was very clean and confortable....

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4Thank ontravel-Alice
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for such a nice feedback posted on Tripadvisor.com and for your kind comments about our Hotel! We are extremely glad to hear how highly you valued our service, as we strive to create the most welcoming and friendly atmosphere for our Guests. Your willingness to return is the best reward for all our...

Leeds, United Kingdom
Reviewed 15 June 2015

We spent three nights in this hotel on a city break to Moscow. We were delighted not only with its location (Metro stop 50 metres from hotel, Arabat street 100 metres from hotel and the Kremlin 25 mins walk. There was also a supermarket which is open 24 hours just around the corner) but with the comfort provided and excellent...

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2Thank Ilovetoholiday2011
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you on behalf of the hotel staff for staying with us and sharing your experience with others. We are very happy to hear that you were satisfied with our location, comfortable room and service we provide. In regards to the breakfast we do our best to make our menu complied with the international brand...

Wervik, Belgium
Reviewed 13 June 2015

i stayed there with friend this week for 4 nights very friendly and very helpful staff the whole hotel very clean breakfast ok location great = 1 minute from subway stop and 3 minutes walk from arbat street although outside lot of traffic noise, inside very very quiet great hotel and definitively worth every penny

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2Thank antoonsix
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you for sharing your feedback regarding your stay at Mercure Arbat Moscow hotel! We are glad to know that you found the location of the hotel to be convenient and liked our friendly staff. We are looking forward to welcoming you back at our hotel soon. Warm regards, Ada Egorova General Manager Mercure Arbat...

Hampshire, United Kingdom
Reviewed 11 June 2015

Stayed at this hotel for 5 nights and loved every minute. The location is perfect to explore Moscow either by foot or the nearby Metro station. Fast and efficient check-in and the staff were happy to provide several detailed tourist maps to help us find our way around the city and point out the main sights and attractions. The room...

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3Thank Simon H
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Simon! Let us thank you for staying at Mercure Arbat Moscow Hotel and posting a nice feedback about it on Tripadvisor.com! It is our pleasure to provide welcoming and professional service for our Guests! We are happy to hear that you liked hotel, its location and enjoyed the food and service at our restaurant! Our team will be happy...

Vancouver, Canada
Reviewed 7 June 2015

Had a great stay at the Mercure Arbat. It helped we got bumped up to a "Privilege Room." Had a nice comfy bed, a huge bathroom with all amenities. I enjoyed multiple Nespressos every morning. I even used the infrared sauna one night. The location is right next to Smolenskaya station and within walking distance to the Arbat. I would...

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2Thank sai201319
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for posting your positive review regarding your recent stay at Mercure Arbat Moscow hotel. Thank you for recommending us, we do appreciate it a lot! We are looking forward to welcoming you back at our hotel very soon! Cordially, Ada Egorova General Manager Mercure Arbat Moscow

Reviewed 7 June 2015 via mobile

I two business trips in Moscow in March and always in Mercure Arbat! Nice, quiet, I had the room 605 and it seemed I was alone in hotel! Lovely restaurant inside where you can invite friends and business partners. Hope to come back there soon!

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1Thank IrickaMilano
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Iricka! Let me thank you on behalf of the hotel staff for staying with us and sharing a positive feedback on Tripadvisor.com! It’s a great compliment for us to hear that you were completely satisfied with the hotel your room and service we provided. We will be happy to welcome you back to Mercure Arbat Moscow Hotel during you...

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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Region: Russia > Central Russia > Moscow > Arbat
Price Range: ₹ 5,549 - ₹ 15,911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#6 Luxury Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Arbat Moscow staff and other travellers.
16 questions
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Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms has a beautiful view”
 of 5 bubbles andranikg_13, 24 Nov 2016 | Read review
“Away from street and upper floors”
 of 5 bubbles 801stephen, 14 Nov 2016 | Read review
“some rooms have restricted view and windows on the roof, other roms have excellent view. Ask always for the best.”
  • view of the Ministry of foreing affairs, one of the seven sisters of Moscow
 of 5 bubbles XenophonM, 25 Oct 2016 | Read review
“Location, Clean, Service”
 of 5 bubbles GregoryZR, 18 Oct 2016 | Read review
“best location, near Arbat, and a few steps to the Metro. good staff.”
 of 5 bubbles JusticeofthePeace, 5 Sep 2016 | Read review
5 of 5