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61 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Taunton, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 September 2016

Booked online through Booking.com, the hotel gave me a different room type and then denied any responsibility. The staff were very off hand and had no knowledge or understanding of customer service.I only ate once, that was enough. Don't go here/

Thank 654grahameg
Taunton, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 March 2016

Having paid for a junior suite all I got was a standard room. When queried I was told they have standard or deluxe, there seemed to be little notice taken and not much care was shown. Bed was on the firm to hard side, I was glad it was only 2 nights.

Thank Grahame G
Sydney, Australia
Level Contributor
390 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 12 December 2015

Arkvarel is located on a quiet pedestrian mall within a 10 minute walk to the Kremlin walls, 5 minutes to the Bolshoi Ballet and right in the heat of the shopping and restaurant area-hard to pick a better location. The staff were exceptionally friendly and helpful in recommending great restaurants where the locals eat/ high end eateries for a special... More 

1 Thank Bruce M
Marina_Akvarel, Директор по продажам at Akvarel - TEMPORARILY CLOSED, responded to this review

Dear Bruce, thank you for you review! We will be glad to see you again!) More 

Hong Kong, China
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 September 2015

Pro: 1. Great location on pedestrian streets and 7-10 mins walk to Kremlin. 2. Great service, particularly by Victor (the receptionist) 3. Good size and clean room with good prices Con: 1. The bed is on a soft side and doesn't provide good support. Victor was purely the reason I rate this property a four star. Otherwise, it is 3... More 

1 Thank Promboon
Marina_Akvarel, Директор по продажам at Akvarel - TEMPORARILY CLOSED, responded to this review

Thank you for a good rating! Victor was very pleased about your feedback especially that you appreciated his english! We will take into account your remark about the bed. We hope to see you again! More 

Tallinn, Estonia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2015

This hotel is clean and well located, quite and near walking street not far from the Kreml. The staff was very nice and helpfully. Very good and fast WiFi. The breakfast is good and staff was really nice. Nearest metro station is Ohotny Rjad.

Thank Mercy335
Marina_Akvarel, Директор по продажам at Akvarel - TEMPORARILY CLOSED, responded to this review

Dear Mercy, thank you for your kind feedback. We hope to see you again! More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2015

My girlfriend and I were coming to Moscow and we were a bit unfamiliar with the city. We decided to stay here based on a recommendation from one of her friends. It turned out to be an excellent choice! The woman at the reception was very pleasant and helped us to get to know the area around the hotel and... More 

1 Thank Frank T
Marina_Akvarel, Директор по продажам at Akvarel - TEMPORARILY CLOSED, responded to this review

Dear Frank, We appreciate you have taken your time to write this lovely review. It has been a pleasure having you in our hotel. Such a positive vibe!) Сome to Moscow again and stay with us! Best wishes, Marina More 

Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 October 2013

I think the other reviews here are pretty accurate, the Akvarel is well located in a discrete courtyard off a hugh end, pedestrian shopping street. Look for the sign out on the main street pointing to the alley which the hotel is situated on, you could miss it! Reception is fine, I had a pleasant middle aged lady book me... More 

3 Thank BillyAlicante
tanya_p_1211, Администратор at Akvarel - TEMPORARILY CLOSED, responded to this review

Dear guest, Thank you for your feedback, it is very important for us to know the opinion of our guests. We are very sorry that you did not notice the information that breakfast includes a variety of cereals, scrambled eggs and fried eggs with different ingredients. ADMINISTRATION More 

Les Diablerets
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2013

Shame for a hotel located in such a perfect place to be so poor. Poor in ressources, not welcoming crew at the desk. Carpet in the room not clean and shower linking....Excepting the location, I will not come back there.

5 Thank Tom1204
Tredegar, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2013

I've had varying accommodation experiences on trips to Russia but this place I would absolutely revisit. Good good room with very comfy bed, staff friendly (a real bonus). And the wi-fi worked, another bonus! i had a little spare time and found it easy to get around; good location for the price.

Thank S R
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 February 2013

Dear friends! I usually do stops at different places but it was fantastic... I am photographer and the professional of the feeding of pets! I get myself decision of quality of pets feed. It should be Organic production like natural core brand name. And this winter I staid for 7 days at this Hotel! It is lovely place with good... More 

1 Thank Serg T

44 photos of this hotel

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Other (8)

Management photos: Courtesy of the property manager

All Management Photos (36)
Hotel & Grounds (14)
Room/Suite (8)
Dining (7)
Bathroom (3)
Other (4)
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Staying in Tverskaya

Neighbourhood Profile
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting

Additional Information about Akvarel - TEMPORARILY CLOSED

Address: Stoleshnikov Pereulok 12, building 3, Moscow, Russia
Region: Russia > Central Russia > Moscow > Tverskaya
Hotel Class:3 star — Akvarel - TEMPORARILY CLOSED 3*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from Akvarel - TEMPORARILY CLOSED staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 and an inner room best for a quiet night.”
 of 5 bubbles BillyAlicante, 24 Oct 2013 | Read review
“be careful is you take a room on the front square, as there is a night club and can be noisy!”
 of 5 bubbles Tom1204, 2 Jul 2013 | Read review
“You may want to ask for a room on the other side from the night club.”
 of 5 bubbles traveller1225, 16 Apr 2012 | Read review
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