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Grand Hotel Napoca is definitely one of the best place to stay in Cluj even if you travel as tourist or for business. Rooms are clean and spacious with a nice view to the city or to cluj arena, Staff are also great and ready...More
After a long drive from Bucharest, i couldn't wait to lie in bed for a good rest and the bed here was very comfortable and big. The room is very nice, spacious, nice utilities, nice bathroom. The staff is welcoming. The only thing that stopped...More
The hotel is one of the oldest in Cluj. It's an old hotel which has been partially refurbished (toilets), but with the same old furniture and VERY VERY thin walls. I could literally hear everything that was on TV in the neighbour's room and toilet!!!...More
Always doubtful booking via Internet, having once arrived in Dallas and Expedia didn't know the hotel was closed for renovation. Arrived at Grand Nopoca and did not have any doubts. The hotel was well situated next to a huge park beautiful, rooms, staff and breakfast...More
Thank marilyn s
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 28 June 2018
Dear marilyn s,
Many thanks for taking your time to share your experience with future guests.
We are delighted to read that you were satisfied with high level of service we offer. We will definitely share your positive comments with the team who are truly...More
We did not have long in Cluj, just overnight between a flight arrival and a tour departure. The hotel is pleasant but needs a makeover as it reflect Romania's past history rather than its present condition.
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 22 June 2018
Many thanks for taking your time to review our Hotel.
We regret to learn that we did not reach your expectations.
We look forward to welcome you back and assure you our best services at all times.