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LUX* Saint Gilles

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LUX* Saint Gilles
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2,210 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Edenglen South Africa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

I was amazed at the beauty of Reunion and very impressed by its 1st world infrastructure. We only considered Reunion as a potential holiday destination after realising it had a LUX Hotel - following a visit to a LUX Hotel in Mauritius. I cannot believe that here in SA we do not promote this little Indian Ocean Gem more as... More 

Helpful?
Thank Andreap800
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, Thank you for taking time to express your feelings on TRIP ADVISOR about your “perfect” stay at LUX* Saint-Gilles, La Réunion. All our teams are pleased to note that you enjoyed your holidays at our establishment with its huge and “beautiful” pool from 1100m² and the direct access to the beach and the blue lagoon; indeed, La Reunion... More 

Bern, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We loved our stay at the LUX. The service was extraordinarily friendly and the location with all its facilities right on the beach just perfect. All 3 restaurants provide really excellent food options. we would certainly stay here again if we ever come back to Réunion.

Helpful?
Thank aussiebee999
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, We would like to thank you for taking time to describe on TRIP ADVISOR your “wonderful” experience at LUX* Saint-Gilles. It is a pleasure to know that you loved your stay at our establishment located “perfectly right on the beach” where our teams provided you an “extraordinarily” and “friendly” service to make each moment matters. We are so... More 

St Gilles Les Bains
1 review
Reviewed 24 October 2016

Stayed in a deluxe room, very quiet, large balcony. Great breakfast. Relaxed atmosphere in the resort. We stayed most of the time at the beach because the wind loweres the temperature. Also great service there.

Review collected in partnership with this hotel

Helpful?
Thank leam238
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, We would like to thank you very much for writing a review on TRIP ADVISOR following your stay at LUX* Saint-Gilles, La Réunion. We are so glad to see that you had a “perfect” time with us and that you enjoyed the location of our hotel with its “relaxed” atmosphere next to the Ermitage lagoon. It is always... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

Had an opportunity to stay for around one month in this amazing hotel. My stay in Lux Saint Gilles made me feel the luxury and living in nature both. The hotel is in a beautiful setting on the shores of the Indian Ocean. The food at the hotel was very good - we ate at all 3 of the restaurants,... More 

Helpful?
Thank Godfrey K
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, We would like to thank you very much for the time you spent on TRIP ADVISOR to express your feelings about your “absolutely amazing” stay at LUX* Saint-Gilles, La Réunion. We are glad to see that you enjoyed our “beautiful” establishment with our “nice” preserved garden, where people can feel both in a luxurious and natural atmosphere. Our... More 

Bournemouth, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 October 2016

Firstly, to be crystal clear - this hotel is not 5*, especially when compared to other LUX resorts. We stayed here 4 nights and were very underwhelmed by the experience. When we arrived we were delighted to be upgraded to a better room and had some nice touches in our room to recognise our honeymoon - great start. Unfortunately it... More 

Review collected in partnership with HP Windows 10

Helpful?
Thank Bababurr
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, I would like to thank you for taking time to express your feelings about your stay. First of all, I would like to present you our sincere apologies as it seems we did not meet your expectations during your stay with us. I would also like to thank you for your well-detailed feedback; it is a good opportunity... More 

2 reviews
Reviewed 11 October 2016

Very nice hotel, located in a tropical paradise, just before the lagoon!! The rooms are clean but so small for a hotel of this category. The food is quite good, but the staff doesn't speak English! (Restaurant the Cuisine) Thanks to Enzo who understood that I was allergic to gluten and immediately brought me gluten-free bread. The proposed excursions are... More 

Helpful?
Thank Sisi W
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, Thank you for taking time to write a review about your experience. We feel very sorry as it seems we have not met some of your expectations. Your review is really important for us, it will let us the opportunity to work on our weaknesses and so improve our performance and attain our objective which is to help... More 

Belfast, United Kingdom
Level Contributor
232 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 10 October 2016

Stayed here along with another couple. There is no mistaking you are on a French department. The hotel is french colonial in style with an airy reception area, and the staff dressed in blue and red saris created a pleasant, relaxed ambiance on arrival. We were in adjacent rooms on the first floor of a block of wooden chalets, looking... More 

Helpful?
Thank NELLE1
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, I would like to thank you for taking time to express your feelings about your stay at our hotel. We are truly sorry for not being able to meet all your expectations while you were staying at our establishment. We have considered and analyzed your feedback; I would like to assure you that it has been bought to... More 

Charlotte, North Carolina
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 October 2016 via mobile

It is the best hotel on this incredibly beautiful island They just build another 5 star near by that we have not seen This one is the best you can get but is by no means a five star The setting is great The public spaces are great The rooms are not ,we had a junior suite on the higher... More 

Helpful?
Thank Calypso555
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, I would like to thank you to for taking to write a review about your experience at our hotel. We feel very sorry as it seems we have not met your expectations. Your review is really important for us, it will let us the opportunity to work on our weaknesses and so improve our performance and attain our... More 

Munich, Germany
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2016

We stayed here for a couple of days to relax after traveling around the island. All in all a great hotel and exactly what we were looking for. The staff is extremely friendly and helpful and there are different little activities initiated by the hotel which you can join / be part of but all on a voluntary basis. The... More 

Helpful?
Thank TWald_77
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, Thank you to for taking time to express your feelings on TRIP ADVISOR about your holidays at our hotel. It is a pleasure to see that you had a “wonderful” stay at LUX* Saint-Gilles and you appreciated the location with our “huge” pool of 1100m² and the Ermitage lagoon. All our facilities are made to offer you calm... More 

Cape Town
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2016

We stayed at the Lux for 6 nights. All the staff were extremely helpful. Language can be a bit of a problem as some of the staff don't speak English, but one muddles through. We enjoyed the small touches - both in the decor and the activities. Room service was not always i[ to scratch - we had to phone... More 

Helpful?
Thank TakiTraveller
LUXReunion, Directeur général at LUX* Saint Gilles, responded to this review

Dear Guest, Thank you to take time to write a review about your experience at our hotel. We are truly sorry for not being able to meet totaly your expectations while you were staying at our establishment. We have considered and analyzed your esteemed feedback, I would like to assure you that it has been brought to the attention of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the western coast of this lush volcanic island, LUX* Saint Gilles (formerly LUX* Ile de La Reunion) faces a shimmering expanse of aqua-blue waters, fringed by a stretch of immaculate sands. Tucked away in acres of beautiful tropical gardens, Creole villas sit in the shade of coconut palms and filao trees, just steps from the coral-sheltered lagoon at L'Hermitage. ... more   less 

Additional Information about LUX* Saint Gilles

Address: 28 Rue du Lagon | L'Ermitage (après le Leader Price), Saint-Gilles-Les-Bains 97434, Reunion Island (Formerly LUX Ile de La Reunion)
Region: Reunion Island > Arrondissement of Saint-Paul > Saint-Gilles-Les-Bains
Price Range: ₹ 12,869 - ₹ 45,224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — LUX* Saint Gilles 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Lux Ile De La Reunion Hotel Saint-Gilles-Les-Bains
LUX* Saint Gilles Reunion Island/Saint-Gilles-Les-Bains
Hotel Style:
#1 Family Hotel in Saint-Gilles-Les-Bains
#1 Business Hotel in Saint-Gilles-Les-Bains
#1 On the Beach Hotel in Saint-Gilles-Les-Bains
#1 Romantic Hotel in Saint-Gilles-Les-Bains
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Questions & Answers

Here's what travellers have asked, with answers from LUX* Saint Gilles staff and other travellers.
16 questions
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Questions? Get answers from LUX* Saint Gilles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms to the left of the main buildings if you are looking out to sea are definitely the best!”
 of 5 bubbles Andreap800, 6 Nov 2016 | Read review
“It seems that the rooms further away from the reception and restaurants are more quite.”
 of 5 bubbles TWald_77, 3 Oct 2016 | Read review
“Go for one of the rooms right on the end facing onto the garden - room 170 or above. This is away from the reception area more private.”
 of 5 bubbles TakiTraveller, 3 Oct 2016 | Read review
“Ask for a room far from the main reception area and bar”
 of 5 bubbles Sarah_Paul_Ed, 23 Sep 2016 | Read review
“stay in a junior suite really worth it.”
 of 5 bubbles W6797ZMmarkc, 6 Sep 2016 | Read review
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