This is my favorite hotel in Iloilo City, i stay here whenever i’m in the city. Location is very convenient, they have basement and lobby parking free for guests. Price is affordable for like 70bucks with free breakfast buffet, and yes it is the best breakfast buffet in the city as well, wide selection and open from 6-11am. Room is huge, pool is nice, overall cozy hotel and excellent staff. Will recommend to family and friends.
I already booked and stayed multiple times at Zuri Hotel especially during the pandemic until now , all I can say is that my experience with the employees/staff and especially the front desk was accommodating/helpful and super friendly! The rooms are spacious , clean and smells good. Zuri Hotel is a great hotel with a friendly price. The pool and bar area has a very nice view of coastal line of Iloilo City. They also have ample parking space in their basement the it’s an easy access to significant places and transportation is accessible. SM City mall is right beside Zuri Hotel. I will definitely and always go back to this hotel.
1. They dont answer the phone 2. I reserved a family room on July 7, 2022 but a day before our check in I found out that it was reserved for someone else 3. They did not make up my room 4. The front office told me that the junior suite room can accomodate up to 4 guests with free complimentary breakfast. However, when i was at the breakfast area, I found out that only 2 guests have complimentary breakfast. 5. The worst part-- they charged me of 1 extra person. so, I overpaid Php 420.00 at the breakfast area. 6. The staff are not properly well-trained. They use the word "MAL-AM" ( which means old -- instaed of using Maam or Sir. overall, we do not recommend this hotel.
Selected this hotel as its closer to SM where we have couple of meeting scheduled. When we arrivred, the room was dirty, stained linens and outdated rooms with cracks on the wall. Room smells moldy. We called the reception to complain, took an hour to get back so need to go down to follow up. Eventually, moved in the evening to a better room. The buffet restaurant for breakfast is crowded with few selections of repetitive menu everyday, no variety at all. The pool on the top is full of screaming kids that you cannot relax at all. So never again!
Lobby stagf is so friendly,greeting guest and accomodate us well.we dont wit too long to check in.rooms is beuatiful,nice wide king size bed,very clean and tidy including the toilet.the Housekeeping staff is friendly,and doing their job well.always greet the guest,the restaurant cools very delicious and very tasty food.i will recommned the hotwl.most esp the food they served.we are been served well most esp by the staff most esp the evening staff.only we miss is the pool as always full of guest like kids swimming around.but for over all it was a fantastic stay.iwe will keep coming back in here.thank you for all the staff for their good service.
So disappointed on our first night because we were assigned to a room that's nearby a bar and resto which was so noisy. It went on till 5am. We were not able to sleep well. The safety box had a drained battery. We couldn't open it and when we called Engineering staff to help us, it took them a long time to retrieve our valuables. It was raining all day and when we requested for a hotel umbrella, they couldn't provide it. - the only hotel I know who has no ready umbrella for their guests. Tried asking for the FO Supervisor and was promised she would give me a call but to no avail. The staff at the lobby were not at all concerned with delighting their guests. Won't go back to this hotel and will not recommend it to my friends.
👍- Exceptional hotel at the heart of the city. Stayed at Zuri a number of times and they never disappoint. Convenient location. Facilities are well maintained. Clean and spacious rooms. Friendly and very accommodating staff. By far I could say that Zuri is the best hotel I've stayed in the city. Well done, Zuri!! 👎- Breakfast buffet, okay but not that great.
We got the hotel thru Agoda so pretty much got a good discount. To give justice on how satisfied we were, I will explain one by one the things that we love: Lobby: its nice and fancy, receptionists were friendly and helpful as well. Room: the room is too big, spacious, clean. Bed: uhhh the bed! Its big and comfy! I particularly loved the mattress and the linens. I am finicky when it comes to sheets and I so loved it. Bathroom: clean and spacious too BUFFET!: there is a wide selection of foods for a free breakfast! And its not just the typical breakfast but they do serve a sumptuous menu! Location: literally beside SM city iloilo. Will surely comeback here next vacay!
I was surprised that for a local hotel it's nice and clean. They even a very big room with a big CR. We're lucky that they were on promo so got the room at a very friendly price. The pool and bar area has a very nice view of coastal line of Iloilo City. They also have ample parking space in their basement so you won't get wet when it's raining in the City of Love.
Went to check out Z Bistro that is housed in the recently opened Zuri Hotel (Oct. 2019) to see if the food was as good as someone recommended. As with almost everything, one has to consider the source of information... The hotel is standard for the Philippines, and for mid-level hotels all around the world: mainstream mediocrity personified by fake smiles and limited product and services knowledge. Rooms start at 6200 pesos, and then go up, but the so-called artificial promo-rates for all rooms is about 40% less. They are new and still likely decent enough, but one must sleep in one first to see if the walls are insulated enough, if the aircon is quiet, if the bed is quality and showers work properly. Same as at the restaurant... Price for the beef shank was 630 pesos but ran out at 450 pesos. Their beef stew is 340 pesos but regular price sits at 255 pesos. How this kind of dumb manipulation is seen as okay is beyond me, but I guess someone ’high-up' thinks patrons won’t see the game being played on them. Requesting the senior’s rate was hopeless because they said the discount is less than the fake-discount rate. How does this encourage return business? It doesn’t! The waitress didn’t know much - but should have even first day on the job! - and so had to go to the kitchen 2x to find simple things out... Now I was already skeptical about the place. After understanding that it didn’t come with rice, I asked what did. When she told me that it comes with mashed potatoes, I ordered the latter. The picture showed a big full stock of leek with mushrooms, but came out with no free mashed potatoes, no leek, but a somewhat shrivelled bit of green onion and a few small pieces of what looked like shitake mushroom, with the beef swimming in a starchy decent-tasting beef sauce. One large piece of the meat was unchewable: full of fat, gristle and very little meat, I left it. The waitress was afraid to come to my table again and so sent a male waiter. When there are no customers, the children hired to provide professional services play around laughing in the empty lobby. Z Bistro? What a joke, but nothing unusual there. Unless you like plain, boring and poorly-presented food, I do NOT recommend this place. If an entree doesn’t already come with some rice, potato or pasta, and perhaps some veggies as part of the meal, then forget it! We will never return!…