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Moevenpick Hotel Mactan Island Cebu

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1,735 Reviews from our TripAdvisor Community

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There are newer reviews for Moevenpick Hotel Mactan Island Cebu
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Showing 1,427: English reviews
dubai
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2016

Our stay was excellent and memorable. I never expect the service they have rendered since i heared a bad comment with my friends but i still tried and for me to find out if its true or not. The valet and bellman staff are very accommodating and they welcome us with warm smile and greeting inspite of the high humidity... More 

Helpful?
Thank AyeshaQuiel
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear AyeshaQuiel, Thank you for sharing your great review on TripAdvisor and for the excellent rating following your stay at Mövenpick Hotel Mactan Island Cebu. I am glad that you enjoyed your experience in the hotel, especially the warm hospitality of our staff. Customer satisfaction is among our highest priorities and I am delighted that we met your expectations, and... More 

Taguig City, Philippines
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2016 via mobile

When in Mactan, one of the resorts I love staying in is Movenpick. Although their grounds are not as big as the other major resorts in the area, they have the necessary amenities within reach. The Ibiza Beach Club transforms to party place at night. I also like their pool especially when it is lit at night. But the best... More 

Helpful?
Thank Randal E
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Randal E, Thank you for sharing your great feedback on TripAdvisor and for loyalty with Mövenpick Hotel Mactan Island Cebu. I am delighted to learn that you had an overall fantastic stay, especially love our Mövenpick Ice Cream. Your wonderful comments are highly appreciated. Aside from that, thank you for highlighting Ibiza Beach Club, the wooden passage towards the... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 August 2016 via mobile

I am a picky SPG platinum traveler and I was very impressed with the Moevenpick Hotel. Why? Great coffee Wonderful breakfast Ibiza Beach Club is great energy and wonderful staff. Incredible dinner and wine. Live show at Ibiza was top notch. Very good gym Family friendly Beds were very comfortable Overall staff was very caring and sincere. Highly recommend this... More 

Helpful?
Thank MWGoodwin
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear MWGoodwin, Thank you for sharing your wonderful feedback on TripAdvisor following your stay at Mövenpick Hotel Mactan Island Cebu. I am grateful that you took some of your precious time to share such kind feedback during your holiday in the hotel.I appreciate that you found everything to your liking which the team will be delighted to know. Our goal... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016 via mobile

Hey Ibiza! I hope this guest comment will take as credit, if not will send it through facebook. Eric has been a wonderful staff, I always come to Ibiza for a round of drinks to relax after a busy day at work since I am living in the area. Multiple times he has served us, I tried looking for Jun... More 

Helpful?
Thank Sarah Z
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Sarah Z, Thank you for writing your kind review on TripAdvisor following your visits at Ibiza Beach Club. Indeed, Ibiza will not be Ibiza without the team working hard making it livelier and greater as ever. They are our pride and asset making the brand more successful. Thank you for the worthy praises about Eric. Rest assured I will... More 

veghel
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 August 2016

Its more like a real estate hotel trying to sell condiminiums , booked the suite for 7 days , or at least they call it suite, no warm water and the sink was blocked the first night, second night new room , mechanic again in the room for the whole evening, room was flooding leakages in the room, bathroom very... More 

Helpful?
1 Thank JanVeghel
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear JanVeghel, As we have met during your stay, and understood the concerns that caused you deep inconvenience. Again, my sincerest apologies for the mishaps that you have encountered. We totally felt the troubles you experienced and accepted that we fell short on your expectations. Nevertheless, rest assured these were all noted and addressed accordingly. Still, please feel free to... More 

Osaka, Japan
1 review
Reviewed 17 August 2016

We, myself and my partner stayed one ocean view suite room for 5 nites. Excellent service and clean & confortable room. Especially, staff were so kind and friendly to anyone. Breakfast was very good. there were many options and all was delicous. Though private beach is so small but I can recommend you to stay here.

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank Tadayoshi Y
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Tadayoshi Y, Thank you for taking the time to share your feedback and for choosing the hotel as your home while in Cebu. It was our pleasure to have you at Mövenpick Hotel Mactan Island Cebu. I am delighted to learn that you were glad with the excellent service and facilities, and especially the warm hospitality of the staff.... More 

Bulacan Province, Philippines
1 review
Reviewed 17 August 2016

It was an amazing stay because all the hotel staff are very accommodating, the Chopard toiletries that was provided smells really good, the room with balcony was spacious and clean. However the hotel guard assigned to Ibiza bar was rude.

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank W7558HGmaria
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear W7558HGmaria, Thank you for sharing your review on TripAdvisor based on your overall hotel experience. I am pleased that you chose to stay with us. I appreciate that you found everything well and glad that you were satisfied with the room and your stay. On another note, I will be sharing your comment to our Security and Safety Manager... More 

Quezon City, Quezon City, Philippines
Level Contributor
76 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 August 2016 via mobile

Words aren't enough to describe how great this place is. No wonder many people choose to spend their holidays here. Truly a world-class resort! Love the food and amenities. Couldn't ask for more! 😍 😍 😍

Helpful?
Thank Mae I
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Mae I, Thank you for sharing lovely comments on TripAdvisor following your stay at Mövenpick Hotel Mactan Island Cebu. I am happy to read that our resort made a great impression during your vacation with us, particularly enjoying the food and amenities. I hope you will visit us again. Please feel free to email us of your next travel... More 

New York
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 August 2016

Very nice and clean otel with pool and beach front. Entertainment was very professional, with fire dancers, singers, and dancers who are extremely talented. Food at Ibiza had American prices but good. I definitely recommend Happy hour at Ibiza, buy 1 get 1 free for certain drinks. Great bar, very trendy. Room was very clean and spacious. We had a... More 

Helpful?
Thank Lauren C
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Lauren C, Thank you for taking the time to share your beautiful review on TripAdvisor following your holiday at Mövenpick Hotel Mactan Island Cebu. I am delighted to learn that you had a relaxing and pleasant stay and enjoyed the facilities and services. Comment such as this serves as a motivation to strive consistently in making every service at... More 

Talisay City, Philippines
1 review
Reviewed 15 August 2016

I'm a local and my family often go to different hotels just to wind up and check out their amenities. We heard great comments in this hotel and we decided to give it a try. We were not disappointed because we got the value of what we paid for. Overall experience was great. Fantastic services and amenities!

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank 486maybellea
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear 486maybellea, Thank you for sharing a positive review. We are pleased to know that your family had a great stay experience. Such wonderful news to share with the team! We look forward to welcome you back. Sincerely, Harold Rainfroy General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired enclave is set on its own private beach on Mactan Island and offers white sandy beaches, year-round summer weather and exceptional diving and snorkeling. Business is easy with various Executive Floors and an Executive Lounge. All accommodations feature high speed internet access. The resort is just ten minutes from Mactan International Airport and 25 minutes from cosmopolitan Cebu City, offering vibrant nightlife, extensive shopping and 24-hour casinos. For the ultimate dining experience, choose from the hotel's 5 restaurants and bars, featuring the Philippine's first and only Ibiza style Beach Club. Stay active with a visit to the fully equipped health club offering a professional gymnasium, steam room and luxurious garden spa. ... more   less 

Additional Information about Moevenpick Hotel Mactan Island Cebu

Address: Punta Engano, Lapu Lapu 6015, Philippines (Formerly Moevenpick Resort & Spa Cebu)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₹ 9,137 - ₹ 17,319 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Moevenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Movenpick Resort And Spa Cebu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Moevenpick Hotel Mactan Island Cebu Cebu Island - Lapu Lapu
Hotel Style:
#4 On the Beach Hotel in Lapu Lapu
#4 Luxury Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Moevenpick Hotel Mactan Island Cebu staff and other travellers.
44 questions
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London
Zamboanga del Sur, Philippines
Manila, Philippines
1 month ago
5 months ago

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Questions? Get answers from Moevenpick Hotel Mactan Island Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please choose sea view and high floor”
 of 5 bubbles aungmyoh361, 26 Nov 2016 | Read review
“the twin rooms are super small”
 of 5 bubbles leeniki2016, 26 Sep 2016 | Read review
“Get the sea view facing north or east. Avoid south and west facing!”
 of 5 bubbles 71potc, 17 Sep 2016 | Read review
“Choose higher floor room with view of the pool and ocean (including Ibiza bar), sight is very lovely, especially at night.”
 of 5 bubbles glgm2016, 16 Sep 2016 | Read review
“Big hotel, look for an upper floor”
 of 5 bubbles johnbg84, 3 Sep 2016 | Read review
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