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Plantation Bay Resort And Spa

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Plantation Bay Resort And Spa
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1,657 Reviews from our TripAdvisor Community

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There are newer reviews for Plantation Bay Resort And Spa
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Showing 1,191: English reviews
Singapore
Reviewed 19 November 2014

I read the negative reviews, read between the lines of the other reviews and came in here prepared to have some challenges and issues. I highly recommend you read the negative reviews as well, as recent hotel management does not hold back defending their property and it can be a bit humorous. My visit started out living down to those...

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Helpful?
2Thank Jasher0
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Jasher0, We're very pleased to learn that, as a hotel executive who has been all around the world, you and your extremely well-traveled family enjoyed your stay so much that you plan to return. Thanks for recounting the many ways to have fun in our resort. It is nice to know that you made the most of your 4-day...

Makati, Philippines
Reviewed 18 November 2014

In sum, it was still a charmingly designed getaway. But, management lacks attention to the details that make it special, as well as a few other major (for hoteliers) concerns. Flew in for a 3-night getaway with my hubby, to get away from city stress. Having been to Cebu many times before. we were looking to merely lay around lazily,...

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Helpful?
2Thank MariK522
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear MariK522, Thank you for the well-meant review and for the kind comments about out room, service, and ambience. We apologize for our shortcomings and have already addressed your concerns when you informed our Front Desk staff at check-out. We would take exception, however, to your remark about our water quality. To the best of our knowledge, all Mactan resorts...

Dearborn, Michigan
Reviewed 17 November 2014

This is an incredible place to stay. Very romantic and peaceful. The room we had was fantastic! It looked like a commercial for the top stays in the world. Everyone was incredibly nice and very accommodating. They had excellent food. We went jetskiing and did not want to leave. This is a must stay.

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Helpful?
1Thank HighlyProfessional
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear HighlyProfessional, Thank you for the glowing review. We are pleased that you found Plantation Bay a world-class luxury resort with fantastic rooms, accommodating service, and excellent food. And a big Thank you! for recommending us among our TripAdvisor readers. We look forward to seeing you again soon. Sincerely, Nenette G. Castillon General Manager

Paranaque, Philippines
Reviewed 17 November 2014

Talking about what you'll love in a resort, name it and they have it! You will never run out of things to do. Swim, play, bike around, eat or just have some relaxing time, you'll surely enjoy them here. We had an early flight so i was expecting to wait until 3pm to have a room. But as soon as...

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Helpful?
1Thank Nelski0928
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Nelski0928, Many of our guests are families like yourselves who appreciate our child-friendly facilities and activities. Thank you for commending our service, and for taking the time to share how you love everything that the resort has to offer. The final phase of our renovation is underway and will be completed as scheduled. Both our main freshwater pool and...

Manila, Philippines
Reviewed 10 November 2014

Went with extended family. Got 3 lagoon side rooms. Travelled with 4 older kids and 2 seniors. I've been to Plantation Bay 4 times since 1997. I must say, they have maintained the place remarkably well. That being said, be prepared for some major renovation work which is ongoing. Construction sounds and workers are plenty during the day but didn't...

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Helpful?
4Thank happyhkmom
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear happyhkmom, It is always a pleasure to welcome you back to Plantation Bay! We are very delighted to learn that, even upon your 4th visit, you still found the resort relaxing and as good as ever. Thanks for highlighting our family-friendly ambience and for specifically mentioning that the best part of your stay has always been our service. We...

Reviewed 9 November 2014

I booked an overnight stay for my family (lagoon side room through Agoda and poolside through direct booking) here in Plantation Bay and we had FUN! The resort complex boasts of many pools and saltwater lagoons to wade, swim and relax in. There are a lot of watersports options - we tried the standup paddle and kiddie kayak for my...

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Helpful?
2Thank Tin Q
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Tin Q, Thank you for the positive review. We are very pleased to hear that Plantation Bay has become your piece of paradise in Cebu and that everyone in your family enjoyed the variety of activities and facilities we offer. We have passed on to our staff at Palermo Restaurant your comment about our food and our chefs appreciate...

Reviewed 1 November 2014 via mobile

I stayed a night at the resort from Oct 4-5, 2014. My last stay was 3-4 years ago. My son's school family day event was held on the resort and we decided to stay the night before the event. On the event day, it was supposed to end by noon but due to some delay, it ended late. Slightly before...

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Helpful?
18Thank Marife G
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear TripAdvisor Reader: The comments made on this review are untrue, or grossly exaggerated. We declined this reviewer's request for late check-out since on October 4 and 5, we were almost full, and as early as 10 AM, have guests waiting to check in. Upset, the couple screamed threats at our staff, who remained polite but firm in requesting them...

Reviewed 29 October 2014

This haven is perfect for busy persons who'd like to escape the fast-paced city life. There are pools everywhere, even outside your own room and the resort staff are very helpful and accommodating to our requests/needs. Rooms are spacious and very clean, considering that there are sands everywhere you step. The only downside is the limited choice of food in...

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Helpful?
Thank Melissa Villama... C
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Melissa Villama... C, Plantation Bay is a symphony in water and we are pleased that you and your friends spent your vacation enjoying our lagoons and pools. We're also glad to know that you found our staff helpful and accommodating. We have taken note of your suggestion and will do our best to improve for your next visit. Thanks...

Manila, Philippines
Reviewed 26 October 2014

We were there only for a day trip. It's a bit far from Cebu City so expect to pay around P300 for the taxi fare. But I'd say the trip was worth it! The property is huge so the place doesn't feel so crowded. The entrance fee for the day trip comes with towels and lunch buffet. The lunch buffet...

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Helpful?
1Thank redrained
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear redrained, We're glad that you and your family enjoyed your day tour of Plantation Bay so much that you're planning to come back for an overnight stay. Thank you for the kind comments about our food and for sharing that you enjoyed our variety of activities. On your next visit, check out our newly renovated gym and game-room, or...

Mainz
Reviewed 25 October 2014

big resort area, very nice design, spacious rooms with big veranda, beautiful spa area. Personnel extremely friendly. Life is as life is: there were some problems which I do not want to talk about in detail. However, what is important: personnel and management were very helpful to solve the problems and compensate for the troubles I have had. Resumee: one...

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Helpful?
Thank fredMainz
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear fredMainz, We're very pleased to learn that, as an extremely well-traveled guest who has been all around the world, you enjoyed your 5-night stay in Plantation Bay and found the resort one of the best among the many that you have been to. When our guests have valid points, we listen and take action, or we apologize for mistakes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover a resort in a class of its own. Set in 11 hectares of secluded grounds yet only one hour (when traffic is bad) from Cebu City, Plantation Bay offers one of the largest privately-owned waterways in the world, with the clean elegance of colonial-plantation architecture. Decompress from life’s pressures in the healing tranquility of an environment that truly feels “away from it all.” If you have ever spent time at a tropical plantation, you know what we mean. If not, come and discover a refreshingly different Flavor of Life. Whether you’re traveling for a family vacation or romantic getaway, for business or pleasure, this is far and away your best choice in the Philippines. ... more   less 

Additional Information about Plantation Bay Resort And Spa

Address: | Marigondon, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₹ 13,416 - ₹ 16,837 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plantation Bay Resort And Spa 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Plantation Bay Resort And Hotel Lapu Lapu
Plantation Bay Hotel
Plantation Bay Resort And Spa Mactan Island, Cebu Island - Lapu Lapu
Hotel Style:
#2 Top resorts Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
#3 Family Hotel in Lapu Lapu
#5 Romantic Hotel in Lapu Lapu
#5 Business Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Plantation Bay Resort And Spa staff and other travellers.
64 questions
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Providence, Rhode Island
7 months ago

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Questions? Get answers from Plantation Bay Resort And Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One by the lagoon”
  • Different types of accommodation
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  • One bedroom lagoon room
 of 5 bubbles Sparks1001, 12 Feb 2017 | Read review
“Poolside Room is fantastic and good value for money for non-peak dates.”
 of 5 bubbles joylluph, 31 Jan 2017 | Read review
“Rooms Facing the Lagoon”
 of 5 bubbles nil0v, 16 Jan 2017 | Read review
“Rooms facing the lagoon are nice.”
 of 5 bubbles yldrivers, 11 Jan 2017 | Read review
“ask for lake view”
 of 5 bubbles danielarfi, 10 Jan 2017 | Read review
5 of 5