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    Shangri-La's Mactan Resort & Spa

    Punta Engano Road, Lapu Lapu 6015, Philippines
    Hotel website
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    Lowest prices for your stay
    29 Oct 30 Oct
     27 people are viewing this hotel
    US$ 297
    US$ 287
    SAVE US$ 10
    US$ 291
    US$ 291
    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
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    Overview
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ocean wing” (285 reviews)
    “cowrie cove” (133 reviews)
    “chi spa” (131 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Mactan Resort & Spa
    Special Offer: Amazing Deals - EXTENDED!
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    Movenpick Hotel Mactan Island Cebu
    2,445 reviews
    #5 of 32 hotels in Lapu Lapu
     
    Crimson Resort and Spa, Mactan
    3,690 reviews
    #4 of 32 hotels in Lapu Lapu
     
    Abaca Boutique Resort
    401 reviews
    #1 of 32 hotels in Lapu Lapu
     
    Plantation Bay Resort And Spa
    1,849 reviews
    #3 of 32 hotels in Lapu Lapu
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (3,648)
    There are newer reviews for Shangri-La's Mactan Resort & Spa
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    911 - 915 of 2,741 reviews

    Reviewed 31 December 2015

    This property gets amazing reviews but I had an underwhelming experience. The hotel does not really scream "5 star". if you get a good room, the view of the sea can be quite good. However, the rooms are small and old. They need an upgrade....More

    Thank iamsammie
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 15 January 2016

    Dear iamsammie, Thank you for sharing your review. I was concerned to learn that your expectations were not met during your stay. Please be assured that I ahve taken note of your comments, especially as we plan our future refurbishment programs. Having said that, I...More

    Reviewed 30 December 2015

    We booked a suite to accommodate our family (2 adults, 3 kids ages 12, 10 and 6). Cost was ~$675US/night in an Ocean Wing Suite (with panoramic view of the Ocean) and with Ocean Club privileges. This included breakfast buffet each morning, unlimited snorkeling with...More

    Thank wildcatpike
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 31 December 2015

    Dear wildcatpike, I really appreciate that you took the time to share such a thoughtful and comprehensive review. Rest assured we will take your comments about the Room and your Buko Bar experience into consideration as we plan our future refurbishment program and the revamp...More

    Reviewed 30 December 2015 via mobile

    This hotel is definitely of 5 star quality. The staff are very helpful and accommodating on check in and check out. The hotel is lovely with a vast array of amenities and facilities. The breakfast, lunch and dinner buffets are of top quality. The pricing...More

    Thank CabinCrew0214
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 31 December 2015

    Dear CabinCrew0214, Thank you for sharing your review. I hope on your next visit, you will be able to try a special dinner in one of our seaside cabanas, or perhaps a signature treatment at CHI, The Spa. I hope to welcome you back to...More

    Reviewed 29 December 2015

    We stayed for 7 nights in a ocean view room on the main wing. Pros: 1. Great facilities, especially for kids. 2. Although the beach is small, it is private, and you are literally swimming with fish that are very close to shore - this...More

    Thank GKtrips16
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 31 December 2015

    Dear GKtrips16, Wonderful review, I'm so glad you were able to enjoy our restaurants and recreational facilities, especially the marine sanctuary, which is a highlight of any visit. We will definitely take your comments on the room into account as we work on our preventive...More

    Reviewed 29 December 2015

    the room was cleaned only after your calling. if you forgot calling, you would sleep in the dirty room without new towels. the fridge is empty. it seems that there were not enough staffs to check up the fridges and rooms. the reseort swimming pools...More

    Review collected in partnership with shangri-la.com
    Thank 니나 이
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 30 December 2015

    Dear 니나 이 , I am naturally concerned to read that you were not as delighted during your stay as expected; rest assured that your comments will be taken into consideration as we review our operations management and procedures. I hope you will be able...More

    Movenpick Hotel Mactan Island Cebu
    2,445 reviews
    #5 of 32 hotels in Lapu Lapu
     
    Crimson Resort and Spa, Mactan
    3,690 reviews
    #4 of 32 hotels in Lapu Lapu
     
    Abaca Boutique Resort
    401 reviews
    #1 of 32 hotels in Lapu Lapu
     
    Plantation Bay Resort And Spa
    1,849 reviews
    #3 of 32 hotels in Lapu Lapu
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 284 - US$ 408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Lapu Lapu
    • #1 On the Beach Hotel in Lapu Lapu
    • #1 Business Hotel in Lapu Lapu
    • #2 Spa Hotel in Lapu Lapu
    • #2 Romantic Hotel in Lapu Lapu
    • #2 Family Hotel in Lapu Lapu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 530
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Shangri-La Hotels and Resorts, Agoda, Booking.com, Orbitz, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Visayas >
    • Cebu Island >
    • Mactan Island >
    • Lapu Lapu
    • Also Known As
    • Shangri-La`s Mactan Resort And Spa ,
    • Shangri-La`s Mactan Hotel Lapu Lapu ,
    • Shangri Las Mactan Hotel ,
    • Shangri La Cebu ,
    • Shangri La Mactan ,
    • Shangri Las Mactan Lapu ,
    • Shangri-La's Mactan Resort & Spa Mactan Island, Cebu Island - Lapu Lapu
    Add Photo Photos
    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
    Dining (288)
    Hotel & Grounds (2151)
    Bathroom (56)
    Family and Play Areas (26)
    Business Centre & Event Rooms (18)
    Nearby
    Crimson Resort and Spa, Mactan
    3,690 reviews
    1.41 km away
     
    Movenpick Hotel Mactan Island Cebu
    2,445 reviews
    .55 km away
     
    Plantation Bay Resort And Spa
    1,849 reviews
    6.50 km away
     
    Abaca Boutique Resort
    401 reviews
    .96 km away
     
    Nearby Restaurants
    Abaca Restaurant
    507 reviews
    .99 km away
    Ibiza Beach Club
    447 reviews
    .62 km away
    Tides at Shangri-La's Mactan Resort & Spa
    496 reviews
    .07 km away
    Giuseppe Pizzeria & Sicilian Roast
    282 reviews
    .42 km away
    Nearby Attractions
    Lapu Lapu Statue
    725 reviews
    .57 km away
    Magellan Shrine
    168 reviews
    .60 km away
    Ocean Dreamer Island Tours
    133 reviews
    .59 km away
    allblue Scuba& Marine Sports Club
    62 reviews
    .97 km away
    Ask a question
    Questions & Answers
    MazLLondon
    17 August 2017|
    AnswerShow all 2 answers
    Response from edwina_scally | Reviewed this property |
    Hi, So sorry for the late response. I had an Ocean wings sea view. Ask Saira and she will take care of you. I have 9 and 11 years old as well. If you can get one 6 flooring above. You will have an amazing view. Have a... More
    0
    Votes
    geraghtycaroline
    6 June 2017|
    AnswerShow all 5 answers
    Response from Matt A | Reviewed this property |
    Yes you can. We had an excursion out to an island for an afternoon. The boat picked us up and delivered us back at the Hotel dock. Very convenient.
    0
    Votes
    geraghtycaroline
    6 June 2017|
    AnswerShow all 7 answers
    Response from ka22tee | Reviewed this property |
    Yes its only 15-20 mins.away to the airport and yes they have iron and ironing boards inside the room.
    0
    Votes
    Room Tips
    "I would go somewhere else."
    Read review
    "upper rooms has best view beach, coconut tress so tall it blocks view of the sea. room 5071 is actually..."
    Read review
    "Pick the Ocean View should you wish a nicer wish of the sunrise"
    Read review
    "6062 is in the Ocean wing but overlooks the bay side not the actual ocean. Easy walk to all amentities"
    Read review
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