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Shangri-La's Mactan Resort & Spa

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3,406 Reviews from our TripAdvisor Community

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Showing 2,562: English reviews
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Manila
Reviewed yesterday NEW

We conducted our annual management retreat here. The place is extravagantly beautiful! Truly luxurious! From the service, rooms, down to the facilities. It's a complete get away experience not just for business travel but also for friends and family as they have children playground near the pool. The hotel has quite a long entrance from the gate to the main...

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Helpful?
Thank iam_via
Sydney, Australia
Reviewed yesterday NEW

The staff was super friendly, a very pleasant experience. The room was superb and the food was delicious. The Spa treatment was an unforgettable luxury, pricy but well worth it and good value for money

Review collected in partnership with shangri-la.com
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Thank Ried49
Reviewed 2 days ago NEWvia mobile

Awesome sunrise and sunset views from the ocean view room. Good food from the restaurants . Nice staffs with great services. One week is just not enjoy. The kids had some much fun in the pool and the kids zone. Well organised activities for kids.

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Thank annie c
Hong Kong, China
Reviewed 3 days ago NEW

I do have an unforgettable experience at the resort that my Iphone 7 was been stolen at the beach. I do have a poor experience since I found my Iphone was been stolen at the beach in the afternoon time before the day of departure. I believe this incident could be prevented if better security measures and management could be...

Review collected in partnership with shangri-la.com
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Thank ang9494
Reviewed 3 days ago NEW

Been to other hotels in Cebu, but this one is my favorite. Service is unparalleled. I can tell that they love their job and that they're very sincere. The place is general is very well maintained, paradise-like, with complete amenities. It's really a getaway place when you're stressed from the city but it doesn't make you sacrifice the comforts of...

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Thank Rica T
Virginia
Reviewed 3 days ago NEWvia mobile

3.5 stars. If you want to chill and relax this is not the place to be since this resort has too many weddings and conventions going on at the same time,worst everyone has the same access to amenities which makes everything crowded. The breakfast restaurant Tides always has a queue during breakfast and dinner time.Staffs are efficient and friendly. Grounds...

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Thank PURPLEYAMS
Reviewed 4 days ago NEWvia mobile

Hotel was efficiently managed, there is always someone around to offer some help. Large resort and busy with families. The wedding we attended was well organised with amazing food. Overall nice place to visit especially if traveling with kids or with a group of friends. Beautiful beach with crystal clear waters.

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Thank Rainbowsan
Istanbul, Turkey
Reviewed 4 days ago NEW

today I would like to review most on Ocean wing club where is the heart of the whole resort at the arrival point representative meets us without fail and arrived to the ocean wing gate by the way there are two gates at the resort ,one is the general gate the other one is ocean gate front desk so polite...

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Thank gurhan33
Quezon City, Philippines
Reviewed 4 days ago NEW

We stayed at the Deluxe Sea view room and the space was just right for the three of us. They have a built in extra bed at the wall that can be pulled down by their housekeeping when requested and paid. The buffet breakfast included was good with nice selections. Best is the Organic wheatgrass drink they included. The beachfront...

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Thank Jen011413
Hong Kong
Reviewed 4 days ago NEW

Visited this resort almost a decade ago before we had kids and we came back with two kids in tow for the Easter long weekend. Was definitely a different experience and the kids had an amazing time. Check-in: booked an Ocean Wing Club Room which came with complimentary airport shuttle transfer. Arrived a bit earlier than check-in time, however our...

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1Thank JSNPN

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 

Additional Information about Shangri-La's Mactan Resort & Spa

Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₹ 18,735 - ₹ 29,560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Number of rooms: 530
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotwire, Orbitz, Travelocity, Agoda, Hotels.com, Cancelon, getaroom.com and TripOnline SA so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Mactan Island, Cebu Island - Lapu Lapu
Hotel Style:
#1 Business Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Mactan Resort & Spa staff and other travellers.
54 questions
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Flushing, New York

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Questions? Get answers from Shangri-La's Mactan Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean wing rooms”
gurhan33, 21 Apr 2017 | Read review
“All rooms have great view of the property. This is a large property. Best rooms are on the ocean wing as they are closest to the beach.”
philipjamesrv, 15 Apr 2017 | Read review
“Ocean wing club rooms”
Susanfan, 12 Apr 2017 | Read review
“Try to book an Ocean Wing room because these are closer to the beach and have areas exclusive to those staying there.”
  • Bar with complimentary water
  • Early morning sunrise
  • Toilet and sink
  • Early morning sunrise
  • Shower and tub
  • Entry
  • King size bed and sofa bed
d0ctrine, 12 Apr 2017 | Read review
“The ocean wing is great, but I would trust any room in this hotel.”
980JohnS, 11 Apr 2017 | Read review
5 of 5