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Crimson Resort and Spa, Mactan

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Crimson Resort and Spa, Mactan
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3,074 Reviews from our TripAdvisor Community

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There are newer reviews for Crimson Resort and Spa, Mactan
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Showing 2,514: English reviews
Daejeon, South Korea
Reviewed 21 November 2016

Swimming pool is good. Beach club's foods are not so good. But crews are almost all very kind. I want free pick-up service. Because taxi fee had not standard. So I was nervous and upset when I used taxi.

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Helpful?
Thank zeyoungyoon
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear zeyoungyoon, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

Quezon City, Philippines
Reviewed 21 November 2016

We've stayed at Crimson only for an overnight. Actually we only booked Deluxe room, and to my surprise when we were checking in the resort the receptionist told us that they will upgrade our deluxe room to an ocean villa for free!!! I was like omg! Am I dreaming?! Super thank you for the superb experience. The whole villa was...

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Helpful?
Thank ashina20162016
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear ashina20162016, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring...

Makati
Reviewed 21 November 2016

Crimson have always been on top of list to hold our events. Always a great stay and service is always exceptional. Special thanks to Joyce Ann Saludo who handled our account. She was very flexible for last minute requests. - AXA Philippines

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Helpful?
Thank 852tashac
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 852tashac, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about the service we provide inspired us to...

Hong Kong, China
Reviewed 21 November 2016

Friendly staff & good service. Great pools to enjoy. Nice environment, clean & safe to walk around. Food is good. Just need to improve housekeeping a bit as always miss out something, like slipper, tea bags, hand towels, etc... Also, sweeping leaves too early outside the room & wake you up. Overall, Crimson is a good resort & recommend to...

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Helpful?
Thank estherwhho
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear estherwhho, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the chance...

Manila, Philippines
Reviewed 21 November 2016

was given a room when we checked in 3 hours earlier than their usual check-in time of 3pm. Deluxe room was okay. It was roomy, and has a private outdoor area outside the sliding door, where you can hang wet clothes after swimming. Food quality at Azure and Saffron are top-notch. Staff is very attentive and accommodating. There is free...

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Helpful?
Thank roam640
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear roam640, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the chance...

Busan, South Korea
Reviewed 21 November 2016

It was perfect. Food, beverage, beautiful sight and etc. All is well. Most important thing is that all workers really really kind and cooperative. We hope that we'll visit in this place again and hope we'll meet soon.

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Helpful?
Thank 509hanaw
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 509hanaw, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

Davao City, Philippines
Reviewed 21 November 2016

Except for a few guests smoking cigarettes in the beach lounge, we had a very relaxing weekend in the resort. Good upkeep of the facilities, beautiful garden everywhere and very courteous and friendly staff! We were very pampered in the Aum Spa and we truly enjoyed the food in Azure! Very generous resort stay using the FUN5 promo. Worth the...

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Helpful?
Thank Jeanna O
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Jeanna O, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you enjoyed your stay with us. It is our privilege to have been given the chance...

Caloocan, Philippines
Reviewed 21 November 2016

Overall rating was excellent from booking to departure from the hotel. You won't find other services as great as what this business offers. You would find comfort in this place and you must enjoy every second of your stay in this place.

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Helpful?
Thank rooseveltf880
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear rooseveltf880, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

seoul
Reviewed 20 November 2016

There are many mosquitoes because pest control is not done. In Shangri-La, there was not a mosquito even though it was a big resort. However, there are many mosquitoes here and there, regardless of day or night. Even mosquito bites in the pool.You need money to warm your baby food. The food of the pool bar does not taste. But...

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Helpful?
Thank eunyeongj451
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear eunyeongj451, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I sincerely apologize about this situation. Your comment is much appreciated and we are looking into a solution immediately to avoid this in...

Daegu, South Korea
Reviewed 20 November 2016

resort location is so excellent, whenever i see sea, i see sea. and room service is so excellent whatever you want, them service anything else you want. so i recommend strongly this resort if you are going to cebu mactan

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Helpful?
Thank pansoo
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear pansoo, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more   less 

Additional Information about Crimson Resort and Spa, Mactan

Address: Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₹ 11,541 - ₹ 37,909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crimson Resort and Spa, Mactan 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Travelocity, Asiatravel.com Holdings, Hotels.com and Agoda so you can book your Crimson Resort and Spa, Mactan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crimson Resort And Spa, Mactan Hotel Lapu Lapu
Crimson Resort And Spa, Mactan Mactan Island, Cebu Island - Lapu Lapu
Hotel Style:
#3 On the Beach Hotel in Lapu Lapu
#3 Romantic Hotel in Lapu Lapu
#3 Luxury Hotel in Lapu Lapu
#4 Spa Hotel in Lapu Lapu
#4 Family Hotel in Lapu Lapu
#4 Business Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Crimson Resort and Spa, Mactan staff and other travellers.
57 questions
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Questions? Get answers from Crimson Resort and Spa, Mactan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms with private pool facing the ocean.”
 of 5 bubbles jetsetter181, 11 Jan 2017 | Read review
“Go for the pool or beach villas if you have a little extra cash”
 of 5 bubbles DeanChew, 5 Jan 2017 | Read review
“ocean view private pool villa the best”
 of 5 bubbles kbeadle02, 3 Jan 2017 | Read review
“The Villas offer good separation and decent value.”
 of 5 bubbles RJE139, 28 Dec 2016 | Read review
“Discuss noise since walls are thin.”
 of 5 bubbles 591daner, 22 Dec 2016 | Read review
5 of 5