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JPark Island Resort & Waterpark, Cebu

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JPark Island Resort & Waterpark, Cebu
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564 Reviews from our TripAdvisor Community

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There are newer reviews for JPark Island Resort & Waterpark, Cebu
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Showing 366: English reviews
Lapu-Lapu City, Philippines
Reviewed 3 January 2014

My friends and I spent the New Year in Imperial Palace to show one of our guests' daughter the water park resort and slides that this resort has been boasting about. Our stay was a horrible experience, and it was all because of staff's customer service. We find it really stupid that the resort can't forgive customers from bringing the...

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34Thank Grace G
Cebu City, Philippines
Reviewed 29 December 2013

We spent our stay here with so much fun and good memories with our kids. They love the slides so much. I definitely would recommend this to my friends who wanted to relax and enjoy the sun with their kids. Customer service is great, very helpful and professional. We'll comeback here soon.

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Thank ccveloso
Manila, Manila, Philippines
Reviewed 6 December 2013

This resort is quite reminiscent of the huge sprawling resorts I've visited in Puerto Rico, which is really really nice. We got the suite, with more than enough space in the living room, comfortable beds and a really nice quaint little balcony out front. The views are amazing, but the beach - literally has 12 inches of shore so you...

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17Thank KatAguila
Luzon, Philippines
Reviewed 29 October 2013

The rooms are clean and big enough. The beds are comfortable. They have nice beds. The waiters, receptionist, drivers,bell boy etc. they are all courteous and helpful. The buffet breakfast has a lot of selections.but on the other hand. Being a five star resort they should provide free shuttle service to and from the hotel. They charge us 150 pesos...

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6Thank lovely082
Dubai, United Arab Emirates
Reviewed 23 October 2013

Front desk staffs are friendly & good. All the staffs are very well trained & customer friendly. I would like to thank the staffs who helped us during the unexpected earthquake that struck early morning, they were all ready to gave us drinking water & brea. They keep us updated & very concern to all the guest. It was scary...

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1Thank m_caminade
philippines
Reviewed 23 October 2013

This was our 3rd stay and were very delighted on our first 2. We just couldn't wait to check out during our last stay this month. I give it a 2 because: 1. my kids loved the kiddie pool and it was relatively clean 2. every request was delivered promptly (extra water, pillows etc) 3. room was nice despite the...

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8Thank glorialakwatsera
Fresno, California
Reviewed 21 October 2013 via mobile

Our 7 year old had a blast atvthe pool/ waterpark. The breakfast buffet had a lot of choices. The olace is clean. The only thing is that the bathtub is set too hifh. Like the clothes hanger section. The beach was just ok. The staff is very courteous.

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1Thank marion93722
Houston, Texas
Reviewed 16 October 2013

We did not stay here but enjoyed a very nice day at this waterpark and resort. I was impressed with the swimming pool and waterpark facilities. It was much appreciated that we could use lockers to put our personal items in while at the beach for no charge. Everything there is first class and done very well. The staff was...

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3Thank Phil R
Reviewed 16 October 2013

good points??? spacious room; breakfast buffet is a feast ; kiddie pool is good. downside??? staff not so accommodating; small beach front; too crowded. room labels misleading - rooms says garden view but in reality there's no garden view what you see are houses and buildings. Overall experience? the hotel does not live a lasting impression. I don't recommended this...

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6Thank greatcebu
West Covina, California
Reviewed 14 October 2013

This is the first hotel I recommend for families with kids. I have a family of 6, and my kids love it here. We usually stay in the Mactan suits as it fits our family size, with their complimentary extra bed. Honestly, I get annoyed when people say there are too many Korean guests. Who cares! They won't complain if...

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1Thank burtlao

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JPark Island Resort & Waterpark, Cebu

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: ₹ 12,589 - ₹ 34,585 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Agoda, HotelTravel.com, Booking.com, Asiatravel.com Holdings and Jetsetter so you can book your JPark Island Resort & Waterpark, Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Mactan Island, Cebu Island - Lapu Lapu
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#8 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from JPark Island Resort & Waterpark, Cebu staff and other travellers.
25 questions
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Questions? Get answers from JPark Island Resort & Waterpark, Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a room facing the lobby roof :) Always ask fora room facing the beach and pool area.”
 of 5 bubbles jheviray, 20 Nov 2016 | Read review
“I genuinely like a room facing towards the waterpark side.”
 of 5 bubbles 873markn, 9 Nov 2016 | Read review
“you need to get a beach view room instead of city view.”
 of 5 bubbles , 18 Oct 2016 | Read review
“Rooms facing the beach are better...”
 of 5 bubbles D1567EEchristopherd, 2 Oct 2016 | Read review
“Get a suite if you are more than 3 in the group - much more space and much more comfortable”
 of 5 bubbles LaBatterie, 30 Aug 2016 | Read review
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