We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crown Regency Hotel & Towers

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crown Regency Hotel & Towers
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

860 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crown Regency Hotel & Towers
See the most recent reviews
Showing 752: English reviews
Cebu City, Philippines
Reviewed 3 weeks ago via mobile

We tried to visit their swimming pool to have an exercise sometime, their staff are accommodating, they had a very nice swimming pool so far here in Cebu compared to the other hotels. Looking forward for their indoor pool.

 Report
Helpful?
Thank masoraidar
Sydney, Australia
Reviewed 4 weeks ago via mobile

At first I appreciated it much when they allowed us an early check-in 12:00pm instead of the normal 2:00pm. Room on the 31st floor, all lovely views! Room was not that impressive, we have a 1 year old baby and the floor was dusty! We noticed it when baby started walking barefoot, and all the dusts on her feet! We...

 Report
Helpful?
Thank ArgieAlvarez-Calibo
Sioux City, Iowa
Reviewed 4 weeks ago

This hotel is in very poor condition, good location but needs updated urgently. Pictures online are not reality . Wi-fi only works sometimes, as does hot water, cable tv and air cond. Equally as bad or worse is cleanliness the staff never cleaned anything just left towels and toilet paper. Walking around the room feet would be just caked with...

Review collected in partnership with Asiatravel.com
 Report
Helpful?
Thank peterdU5027IE
Goa, India
Reviewed 4 weeks ago

After flying for 25hrs ,I have to wait to get in for 45 min in the room, although I have informed the hotel prior to arrival that this gone be late check in,room cards and manual room keys were not working ,went in room I found room was dirty and found women's hair all over bed ,it was almost 3.30...

 Report
Helpful?
Thank Parijat T
Reviewed 21 March 2017

Nice location. I really felt like we are literally in the middle of the city. We got no problem with the reception, no escalation or anything. That means it was a great customer service. Our room is cleaned everyday and no items went missing. You could notice your phone or bags move a little when you go home from your...

 Report
Helpful?
Thank Arjay B
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Arjay, Thanks for staying at Crown Regency Hotel & Towers. We're delighted to know that you were satisfied with your recent stay with us. Thanks for highlighting the hotels notable aspects such as its staff and location. We also appreciate your suggestion about the Sky Walk price. We'll let our management know about your concern. We hope to see...

San Jose del Monte, Philippines
Reviewed 21 March 2017

Booked this hotel because of the perks that comes with it. A 3days/2nights would give you free breakfast buffet, buffet dinner, and the "edge" ride. The ride wasn't that extreme though, but, if it's for free then why not! Our room was superior and it was huge enough for my husband and I. We have a lot to play around...

 Report
Helpful?
Thank ayenisquefont2
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Greetings ayenisquefont2, We're glad to know that you have enjoyed your stay at Crown Regency Hotel & Towers. We apologize that there were certain aspects during your stay that were out of control like a big insect in your room. Don't worry we'll let our Housekeeping Department and Management know about this concern. See you again soon. ~Dian

Metro Manila, Philippines
Reviewed 20 March 2017

I could imagine it would've been a great hotel when it was newly opened because of the many adventure attractions on top of the tower (Edge Coaster, SkyWalk, Tower Zip, etc.). In fact, the hotel has this cruise ship vibe. However, this hotel is way past its prime. The rooms look dated (transports you back to the late 90s or...

 Report
Helpful?
Thank ilocanotraveller
CrownRegencyHotels, Marketing Communication at Crown Regency Hotel & Towers, responded to this review

Hi ilocanotraveller, Thanks for taking the time to share your feedback about Crown Regency Hotel & Towers. It's disheartening to know that we haven't met your expectations during the duration of your stay. It's good to know that you have cited the areas that need improvement in the hotel so we will be able develop these or make it better....

Manila, Philippines
Reviewed 18 March 2017

Here's the thing, if you're on a budget and practical means and not too much expectation for a perfect 3,4,5 star hotel service, then choose Crown. First, it's accessible since its location is at the heart of Cebu City (near restaurants or local eatery) like Larsian, Zubuchon, Shamrock, STK, Shrimp Bucket etc. So concerning transportation expenses, you already save money!...

 Report
Helpful?
Thank Lei L
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Lei, Thanks for choosing to stay at Crown Regency Hotel & Towers! It is always a pleasure to have you here with us. We are overjoyed to know that you are satisfied with your stay and our hotel was within your expectations. ~Dian

Reviewed 4 March 2017 via mobile

This place was our first choice when we went to Cebu for vacation because first, its situated in one of the accessible part of Cebu City, second this is where you can find the sky adventure. So we got a great deal on a website, very much on our excitement when we got in our room it was a little...

Review collected in partnership with ASUS 6 Stub App Smartphone
 Report
Helpful?
Thank Celine S
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Celine, We appreciate you took the time to leave a review about Crown Regency Hotel & Towers. We are sorry to hear that we didn't exceed your expectations during your second stay with us. We apologize for any inconvenience these might have caused you during your stay. Rest assured that we will take necessary actions as needed. On the...

Reviewed 3 March 2017

Has the feeling that it use to be quite nice but now is a little old. At the end of the day the rooms are big, things mostly work, very comfy bed and clean large rooms. Also has a pool area which whilst not amazing is still nice to relax in. Decent enough mid sort of range hotel. The worst...

 Report
Helpful?
Thank Andrew B
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Andrew, It is always a pleasure to have you here with us. We are overjoyed to know that you are satisfied with your stay and our hotel was within your expectations. Dian Marketing Communications

1,059 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (531)
Viewed
Bathroom (32)
Viewed
Hotel & Grounds (50)
Viewed
View from Room (35)
Viewed
Dining (25)
Viewed
Family/Play Areas (9)
Viewed
Pool/Beach Area (25)
Viewed
Room/Suite (105)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (248)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (510)
Viewed
Amenities (125)
Viewed
Indoor Pool (10)
Viewed
One Bedroom Presidential Suite (66)
Viewed
Pool (25)
Viewed
Dining (91)
Viewed
Superior City View Room (35)
Viewed
Superior Sea View Room (37)
Viewed
The Hotel (28)
Viewed
Two Bedroom Presidential Suite (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (6)
Viewed
Dining (1)
Viewed
View from Room (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cebu City hotels
1.7 km away
Cebu Parklane International Hotel
1.7 km away
Mandarin Plaza Hotel
Mandarin Plaza Hotel
#13 of 87 in Cebu City
616 reviews
1.6 km away
Quest Cebu
Quest Cebu
#9 of 87 in Cebu City
2,667 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Waterfront Cebu City Hotel & Casino
1.0 km away
BEST WESTERN Plus Lex Cebu
BEST WESTERN Plus Lex Cebu
#7 of 87 in Cebu City
540 reviews
3.8 km away
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu
#2 of 87 in Cebu City
1,153 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: ₹ 3,726 - ₹ 6,296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, Cancelon, TripOnline SA, Cheap Tickets and Travel Book Philippines, Inc. so you can book your Crown Regency Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City
Hotel Style:
#4 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#15 Spa Hotel in Cebu City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotel & Towers staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Crown Regency Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi sucks in the room, no wifi in the hotel lobby. The television is so-so, it's not flatscreen.”
shimeee, 27 Apr 2017 | Read review
“make sure you check bathroom before choosing your hotels”
  • VERY DIRTY
ecp911, 19 Apr 2017 | Read review
“Trip Apps suggestions are good to consider first before checking those that were no suggested.”
binxm2017, 12 Apr 2017 | Read review
“We stayed here January 2016 not as selected very busy time of year to be in Cebu with main festival on”
lujoanto, 11 Apr 2017 | Read review
“Choose the rooms on higher level”
talkparijat, 28 Mar 2017 | Read review
5 of 5