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Crown Regency Hotel & Towers

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Crown Regency Hotel & Towers
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845 Reviews from our TripAdvisor Community

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Showing 738: English reviews
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Reviewed 1 week ago NEW

Nice location. I really felt like we are literally in the middle of the city. We got no problem with the reception, no escalation or anything. That means it was a great customer service. Our room is cleaned everyday and no items went missing. You could notice your phone or bags move a little when you go home from your...

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Helpful?
Thank Arjay B
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Arjay, Thanks for staying at Crown Regency Hotel & Towers. We're delighted to know that you were satisfied with your recent stay with us. Thanks for highlighting the hotels notable aspects such as its staff and location. We also appreciate your suggestion about the Sky Walk price. We'll let our management know about your concern. We hope to see...

Quezon City, Philippines
Reviewed 1 week ago

Booked this hotel because of the perks that comes with it. A 3days/2nights would give you free breakfast buffet, buffet dinner, and the "edge" ride. The ride wasn't that extreme though, but, if it's for free then why not! Our room was superior and it was huge enough for my husband and I. We have a lot to play around...

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Helpful?
Thank ayenisquefont2
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Greetings ayenisquefont2, We're glad to know that you have enjoyed your stay at Crown Regency Hotel & Towers. We apologize that there were certain aspects during your stay that were out of control like a big insect in your room. Don't worry we'll let our Housekeeping Department and Management know about this concern. See you again soon. ~Dian

Metro Manila, Philippines
Reviewed 1 week ago

I could imagine it would've been a great hotel when it was newly opened because of the many adventure attractions on top of the tower (Edge Coaster, SkyWalk, Tower Zip, etc.). In fact, the hotel has this cruise ship vibe. However, this hotel is way past its prime. The rooms look dated (transports you back to the late 90s or...

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Helpful?
Thank ilocanotraveller
CrownRegencyHotels, Marketing Communication at Crown Regency Hotel & Towers, responded to this review

Hi ilocanotraveller, Thanks for taking the time to share your feedback about Crown Regency Hotel & Towers. It's disheartening to know that we haven't met your expectations during the duration of your stay. It's good to know that you have cited the areas that need improvement in the hotel so we will be able develop these or make it better....

Manila, Philippines
Reviewed 1 week ago

Here's the thing, if you're on a budget and practical means and not too much expectation for a perfect 3,4,5 star hotel service, then choose Crown. First, it's accessible since its location is at the heart of Cebu City (near restaurants or local eatery) like Larsian, Zubuchon, Shamrock, STK, Shrimp Bucket etc. So concerning transportation expenses, you already save money!...

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Helpful?
Thank Lei L
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Lei, Thanks for choosing to stay at Crown Regency Hotel & Towers! It is always a pleasure to have you here with us. We are overjoyed to know that you are satisfied with your stay and our hotel was within your expectations. ~Dian

Reviewed 3 weeks ago via mobile

This place was our first choice when we went to Cebu for vacation because first, its situated in one of the accessible part of Cebu City, second this is where you can find the sky adventure. So we got a great deal on a website, very much on our excitement when we got in our room it was a little...

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Helpful?
Thank Celine S
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Celine, We appreciate you took the time to leave a review about Crown Regency Hotel & Towers. We are sorry to hear that we didn't exceed your expectations during your second stay with us. We apologize for any inconvenience these might have caused you during your stay. Rest assured that we will take necessary actions as needed. On the...

Reviewed 3 weeks ago

Has the feeling that it use to be quite nice but now is a little old. At the end of the day the rooms are big, things mostly work, very comfy bed and clean large rooms. Also has a pool area which whilst not amazing is still nice to relax in. Decent enough mid sort of range hotel. The worst...

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Helpful?
Thank Andrew B
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hi Andrew, It is always a pleasure to have you here with us. We are overjoyed to know that you are satisfied with your stay and our hotel was within your expectations. Dian Marketing Communications

Reviewed 4 weeks ago

We stayed 3 days at Crown Regency as a couple. The location is great, very close to city center and easy to get there. The room was big and spacious for two of us with cabinet, couch, fridge and great views to the pool. We had so much fun with the skyadventure activities. Walking and enjoying an amazing view from...

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Helpful?
Thank Ruben A
Reviewed 4 weeks ago

Old, worn out, broken things in the room, not clean/dirty, unfriendly staff, poor service and no hospitality. There are so many things wrong with this hotel that I don`t know where to start. But if you are looking for a hotel with cheap solutions and crowded with tourists with low expectations this will probably be fine. For business purposes: Stay...

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Helpful?
Thank Jo T
CrownRegencyHotels, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Hello Jo, We have received your feedback regarding your recent stay experience with us. We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured your valuable feedback will be imparted to the team in our discussions of our hotel’s enhancements. Dian Marketing...

Reviewed 20 February 2017 via mobile

What is it with hotels in Philippines? They all seem to turn water heating off at night so that if you are used to showering in the morning - it will have to be a cold one! This suite in the second tower had plenty of space. With two quite separate and private rooms plus a small living area. No...

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Helpful?
Thank Ashley H
Makati
Reviewed 16 February 2017

Courteous and friendly reception but lobby was not that spacious. Transport service was efficient. Buffet breakfast has a lot of choices. Room charge was reasonably affordable. Experience the scenic view of the city from atop the hotel. The hotel's Sky Experience Adventure is a must-try for adventure enthusiasts.

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Helpful?
Thank edgardom559
CrownRegencyHotel, Marketing Communications at Crown Regency Hotel & Towers, responded to this review

Dear edgardom559, Greetings from Crown Regency Hotels & Resorts! We wish to thank you for taking the time to let us know your experience with us. We are delighted that you enjoyed your stay with us. It motivates us to remain committed to delivering an outstanding overall experience to our valued clients. We are looking forward to serve you again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: ₹ 3,861 - ₹ 5,759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City
Hotel Style:
#4 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#14 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotel & Towers staff and other travellers.
17 questions
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Questions? Get answers from Crown Regency Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are quiet, large, and sunny.”
 of 5 bubbles ayenisquefont2, 20 Mar 2017 | Read review
“Views to the pool are great!”
 of 5 bubbles , 27 Feb 2017 | Read review
“I stayed at tower 2 and there was a bad odor at the pathway from tower 1.”
 of 5 bubbles edgardom559, 15 Feb 2017 | Read review
“Rooms at The top floors for good view of the city”
 of 5 bubbles marygoldtano, 13 Feb 2017 | Read review
“Consider the view you want from your room, and the elevator situation as mentioned above, before taking a room above the 19th floor.”
 of 5 bubbles mvpm2016, 1 Feb 2017 | Read review
5 of 5