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Waterfront Cebu City Hotel & Casino

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1,895 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Cebu City Hotel & Casino
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Showing 1,658: English reviews
Valenzuela, Philippines
Reviewed 21 August 2016

everything is nice the place,attendant , staff.. and the food also nice.. thanks a lot thumbs up!!! i would like to recommend this place to others who really want to go for a trip to cebu.. hope to be there again soon..

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Helpful?
Thank don_oel_aerithchiko
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear don_oel_aerithchiko Thank you very much for your great review on trip advisor. The hotel, staff and food all - Thumbs up. Thank you very much and I will share with the team. If your future travel plans should bring you back to Cebu, we all would be delighted to have the pleasure of welcoming you back at the Waterfront...

Sydney, Australia
Reviewed 21 August 2016

Staying at Waterfront Cebu City is always an enjoyable experience meeting all our expectations. We have stayed at this hotel for our holidays twice a year for the past 4 years. The buffet breakfast has a wide range of foods freshly prepared and presented. The pool area is very large with separate kids pool with water slide. There is also...

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Helpful?
Thank Royce P
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Royce P Thank you for returning for another stay with us, and for your 5th review here on Trip Advisor. Reading that you have returned twice yearly for the past 4 years on your holiday is a great acknowledgment and we are very honoured to welcoming you back. I'm very happy to read all your positive comments from our...

San Antonio, Texas
Reviewed 20 August 2016

All the time we we stayed we always stayed at the back. And one thing also hope you extend your services on taking your guests to other malls. Not just sm mall and syala mall. And hope you you have more drop offs time too in the morning.

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Helpful?
Thank jocelyngapudh
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear jocelyngapudh Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I'm very happy to read that you always stay with us here with us when you visiting Cebu. For drop of and pick up to malls we...

Wichita Falls, Texas
Reviewed 20 August 2016

The only improvement i would suggest would be to have hotel run tours. I will definately stay here again next time i'm in the philippines. I spent the most time in the lounge the staf was always helpful and the service was great. I especially loved the spaghetti.

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Helpful?
Thank jaysonb162
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear jaysonb162 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I'm very happy to read that we where a part of your best vacation over the last 20 years. Yes you 100% right our lobby lounge is...

Hong Kong, China
Reviewed 19 August 2016

I am a old customer in WaterFont for last 10 years , I come every August to visit Chinese Temple , but this time make me quite disappointed , I request hotel car from airport to hotel , when I check-in , the driver ask =P= 475.00 from me ; because the car not belong hotel & recommended by your...

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Helpful?
Thank kihoic
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear kihoic Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We will always strive to offer the highest levels of service and on this occasion we failed to meet with your expectations. Please accept our sincere apologies...

Tamworth, United Kingdom
Reviewed 19 August 2016

I contacted the hotel prior to my arrival to see if it was possible to have a very early check in, for a very small fee it was possible.... Arrived at 6am after travelling 50 hours with no sleep, my room wasn't available but they put us into another room so we could shower and get some much needed sleep.....

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Helpful?
Thank Richard M
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Richard M Warm greetings from Waterfront Hotel & Casino Cebu City and The Team. Thank you so much for this wonderful feedback! I have enjoyed reading your review and couldn’t wait to share it with the team during our morning meeting. Our guests happiness while staying with us and their well-being are the utmost important goal we strive towards...

Manila, Philippines
Reviewed 19 August 2016

The Receptionist and the Room service staff are accommodating. The place and the staff made me feel at home even if away from home. They are respectful and giving utmost customer service. Was able to enjoy the Lounge area for my breakfast and satisfied with my room service menu :-)

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Helpful?
Thank 478arleneq
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 478arleneq Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I was happy and proud to read about your feeling while staying with us - Home away from home. Providing a respectful and giving utmost customer service...

Davao City, Philippines
Reviewed 19 August 2016

Thank you to the staff of waterfront hotel was great. I will be back and bring my family for a longer stay. It owesome stay. So nice and friendly staff. Food is great and good ambiance . I really enjoy my stay. Thank you and see you soon.

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Helpful?
Thank floraa166
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear floraa166 Thank you so much for this wonderful feedback. We are so happy to read about your stay and that you truly enjoyed it. Thank you for praising our team and their eagerness to assist and the naturally friendliness they all display. We are very proud to have such a great team here. I will inform our culinary and...

Muntinlupa, Philippines
Reviewed 19 August 2016

My 3 days stay in this hotel was superb and a memorable one! The staff are very accommodating, room is clean and very spacious. I have visited twice and have booked in this hotel only and I would like to come back on my next Cebu trip. :-)

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Helpful?
Thank 320armiev
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 320armiev Greetings from Waterfront Hotel & Casino Cebu City. Thank you so much for your great review. It is our goal to make every guest feel welcome and provide Philippine hospitality and to get your acknowledgement on just that makes us very proud here at the hotel. I will share you positive feedback with the team. If your future...

Anaheim, California
Reviewed 18 August 2016

All the areas are very excellent, this is second time of the month I stay at waterfront during my one month stay in the Philippines. Casino is the only place I have problem. I want to play to some machine but some people leave money in the machine and go somewhere else. That means I can't play because it showed...

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Helpful?
Thank 255danteg
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 255danteg Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I was very happy to read your positive comments and how you found our hotel to be excellent , I will share this with our team. I...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: ₹ 4,434 - ₹ 14,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, TripOnline SA, Priceline, Travelocity and Agoda so you can book your Waterfront Cebu City Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Luxury Hotel in Cebu City
#6 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
16 questions
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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front view with the city or IT park view.”
 of 5 bubbles erichleinchen, 9 Jan 2017 | Read review
“Go for Deluxe Rooms on a minimum!”
 of 5 bubbles Denmar_Ong, 3 Jan 2017 | Read review
“Get the highest floors...”
 of 5 bubbles NikeLight, 7 Dec 2016 | Read review
“Ask fro a room that has been renovated.”
 of 5 bubbles andrewbL4560QR, 27 Nov 2016 | Read review
“high floor for the view”
 of 5 bubbles MOHSMD, 16 Nov 2016 | Read review
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